Zoko: WhatsApp & Instagram CRM

Feb. 18, 2026

Just the best app ever!! Super efficient with great ROI results. Zoko's customer support is brilliant and their team are always ready to help and talk you through everything.

Feb. 17, 2026

Amazing- 5 star service as of now! Kudos to Nishant and Team!

Feb. 17, 2026

Tool works great and awesome support! They build automations for you, are kind, fast and know exactly how to create complex flows based on your request! Chandu deserves a raise :)

Feb. 17, 2026

Zoko has delivered exactly what we expected, Special thanks to Muzaina Tasneem for her proactive and outstanding support throughout our onboarding, execution and for followup. Smooth automation of tracking updates and reduced customer support load for order queries.The retention and marketing workflows are well-structured and actually help drive repeat sales. Broadcasts, abandoned cart recovery, and segmentation are easy to manage and effective. The dashboard is practical, clean, and fits well into day-to-day operations.

Feb. 13, 2026

We had a great experience working with Zoko. Their team is very professional, supportive, and always ready to help whenever needed. They also helped us with the setup process, which made onboarding very smooth and stress-free. Communication was very easy throughout, and their customer service is truly excellent — very responsive, friendly, and solution-oriented. The dashboard is also very user-friendly and easy to understand, even for team members who are not very technical. Overall, Zoko made our workflow much easier, and we are very happy with their service. Highly recommended for any business looking for a reliable and professional WhatsApp solution

Feb. 11, 2026

I really appreciate Zoko and the team for all the help they have given my company for our Whatsapp Marketing. I need to especially appreciate Muzaina for the outstanding support that she gives to us at Artiqulate. Great job Muzaina and team. Looking forward to working together more and more in the future.

Feb. 10, 2026

AMAZING Experience very very helpful app would automatically boost your revenue and thats what we all want! win win win for all! On boarding is so easy, professional account manager Nishant made it a very smooth experience simply love it!

Feb. 4, 2026

Our experience with the Zoko team has been very positive. We’re still exploring the platform’s full potential, but the team’s proactive support gives us high confidence. Special thanks to Aaquib for the patient guidance and encouragement.

Jan. 26, 2026

Good app and excellent support

Jan. 16, 2026

A Game-Changer for Small Businesses – Exceptional AI & Support! I am extremely happy with Zoko. Managing my customers' WhatsApp through their ChatGPT integration has been a total game-changer for my business. The AI responses improve every single day as it learns from the information I provide. What impresses me the most is its ability to give real-time information directly from my Shopify store, including stock levels, product descriptions, and shipping updates. A special shoutout to Muzaina, who has been helping me since day one. Her personal attention is outstanding; she is always proactive and makes sure all my doubts are resolved during the setup process. For a small business, the help this provides is incredible, and the cost is very reasonable. Highly recommended!

Jan. 16, 2026

We are very pleased to have Zoko integrated to our website and running the whole CRM through the app. Automations work better than email and giving much better results. From the onboarding to setup and building the app, Zoko team was always there. I like to thank to Benn specifically for all his support on showing us how to use the app and writing automations for us from the scratch. Highly recommended!

Jan. 16, 2026

Must be used for all e-commerce platforms, very happy with it

Jan. 16, 2026

Excellent customer service. We are new with zoko, regardless, the experience has been going great. And we are sure, we will be using their other features as well, very soon.

Dec. 18, 2025

Zoko is one of the most powerful WhatsApp automation platforms I’ve worked with. The integration with Shopify is seamless, and the flow builder is flexible enough to handle advanced use cases like abandoned carts, order confirmations, follow-ups, and customer segmentation. What really stands out is the stability of the system and the depth of automation logic you can build without relying on external tools. The dashboard is clean, intuitive, and built for scaling real businesses—not just basic messaging. Their support team is professional, responsive, and actually understands technical and business requirements, which is rare. Zoko helped us improve customer engagement, response time, and conversion rates in a very noticeable way. If you’re serious about WhatsApp marketing, automation, and e-commerce growth, Zoko is absolutely worth it. Highly recommended. and best one i work with it is "Nishant Balasubramaniam"

Dec. 18, 2025

Zoko has been an excellent choice for my business specially since they are other options as well when it comes to whatsapp CRM's, I'm glad i picked Zoko. Integration is pretty seamless and the team is very helpful in getting you up & running. There are endless features and possibilities with the app and the best part is it pretty much runs on its own after its setup. Totally recommend!

Dec. 15, 2025

Dec. 6, 2025

Review for Zoko Our experience with Zoko has been mixed. The customer service team is responsive and generally helpful, but the platform itself falls short of what is promised. Many of the features that are advertised either don’t work reliably or require workarounds that limit their real value. There are a few useful functions, but the AI capabilities are extremely limited compared to what the product claims to offer. Considering the overall performance and the actual value delivered, the platform is quite expensive for what it really is. Zoko has potential, but in its current state, it doesn’t meet the expectations set by its marketing.

Dec. 5, 2025

Zoko has made integrating WhatsApp and Instagram with our business incredibly easy, enabling us to communicate seamlessly with our customers. Their automation features have been a powerful retention tool, helping us streamline follow-ups and improve repeat purchases. A special mention goes to their amazing team, particularly Nishant, who has been incredibly helpful in setting up our flows. I highly recommend Zoko to any brand looking to level up customer engagement!

Dec. 3, 2025

Its really very good tool for ecom brands , helpful to increase sales and collecting reviews. Good experience.

Nov. 30, 2025

We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!