Zoko: WhatsApp & Instagram CRM

March 31, 2026

This is a MUST have app for anyone spending time doing manual work on whatsapp or handling COD orders. Our biggest frustration with our previous sollution was to set up the flows (which is quite technical), but Zoko literally does it FOR you. We installed ZOKO a week ago, and we are now collecting reviews (judge me) though whatsapp, sending abandoned cart messages through whatsapp and autoreplying to messages through whatsapp. We are also automatically sending messages for orders shipped with request for customers pinning their address. 100% recommend ZOKO for anyone serious about automating manual tasks.

March 30, 2026

Zoko has been a great tool for managing our WhatsApp operations. The flows and automation features are quite powerful, and it has helped us streamline customer communication efficiently. The team is also responsive and helpful.

March 28, 2026

We have been using Zoko for our Shopify store, and so far their product and service have been excellent. From the integration stage through to the launch of campaigns, the Zoko team has been extremely supportive and professional. I would especially like to thank Mr. Aaquib for his expertise and guidance in successfully launching our campaigns. Highly recommended software for shopify

March 27, 2026

Good job with the whatsapp integration, And workflows Looking forward to see value added by ai integrations Muzaina has been helpful throughout the journey with Zoko

March 27, 2026

The onboarding was very smooth and the turn around time was amazing. Helped the business alot after implementing Zoko to the business

March 26, 2026

Good service by Zoko. Easy to manage WhatsApp orders and customer support is responsive. Helped me in managing my online store better

March 25, 2026

Good work. Friendly support and easy usage.

March 25, 2026

I strongly like the bots, very useful and time/cost saving. I suggest to continue enhancing 1) Further automating the order placement via chat (e.g., specific requirements in KSA are needed like the national address code) which is not supported without manual intervention. 2) Providing more flexible options for pop-up campaigns. Good luck to Zoko team.

March 25, 2026

Since I started using Zoko, I’ve seen a clear increase in my store’s performance. My order volume has grown noticeably. The setup was very easy, and the app is extremely fast with no lag at all. Thanks to the WhatsApp integration, communication with customers has become much more efficient, which has improved my conversion rates. Their support team is also very responsive and helpful. I highly recommend it to any Shopify store owner.

March 25, 2026

Our experience with Zoko has been exceptional. The platform has significantly streamlined our workflow and made our day-to-day operations much more efficient. A special thanks to our onboarding manager, Mr. Aaquib, whose guidance has been perfect he is always available to help and ensures everything runs smoothly.

March 25, 2026

We’ve been using Zoko WhatsApp API integrated with our Shopify store, and it has significantly improved our customer communication and order management. The platform makes it very easy to send automated order confirmations, follow-ups, and promotional messages, which has helped us streamline operations and save a lot of time. The interface is user-friendly, and the automation features are especially useful for handling high order volumes efficiently. Customer support is also responsive and helpful whenever needed. Overall, Zoko has been a great tool for boosting engagement, improving customer experience, and increasing conversions through WhatsApp. Highly recommended for any Shopify business looking to scale with WhatsApp marketing and automation.

March 25, 2026

We’ve been using Zoko for WhatsApp automation, and the impact on our ROI has been incredible. From automated campaigns to seamless customer engagement, Zoko has completely transformed how we communicate with our audience. The platform makes it easy to send targeted messages, recover abandoned carts, and provide instant support — all of which have significantly boosted our conversions. What we love the most is how personalized and efficient the automation feels. It doesn’t come across as robotic, which helps maintain a genuine connection with customers while scaling operations. If you’re looking to turn WhatsApp into a serious revenue channel, Zoko is a game-changer. Highly recommended for any brand that wants to drive engagement, increase sales, and maximize ROI effortlessly.

March 24, 2026

I’ve been using Zoko for managing our WhatsApp communication with customers, and honestly, the experience has been excellent. The system itself is powerful and helps us streamline conversations and improve response time. But what really stands out is the customer service. Muzaina has been incredibly supportive throughout the process—always responsive, helpful, and genuinely committed to solving any issue quickly. It makes a huge difference working with someone who truly cares about your business. Whenever we had questions or needed assistance, Muzaina and the team were there, making everything smooth and stress-free. Highly recommended for any business looking to scale their WhatsApp communication with strong support behind it.

March 24, 2026

We have had a great experience with Zoko. Using Zoko's services, we have been able to interact with our customers through WhatsApp in a very efficient manner. The onboarding was very smooth. Zoko's team is very proactive in answering queries. They understand different e-commerce use cases and advise accordingly. I would highly recommend them to other Shopify stores as well.

March 19, 2026

Really smooth experience with Zoko so far. It’s made WhatsApp marketing and customer communication much easier for us, and the abandoned cart retargeting has worked really well — we’ve seen a clear boost in recoveries. Big shoutout to Nishant and the team for the super seamless onboarding — everything was quick and hassle-free. Definitely recommend if you’re looking to scale on WhatsApp.

March 16, 2026

The customer service of the team is very good. They understand your issue and provide solution that will cater to your requirement.

March 4, 2026

The Zoko team was incredible! One of the best support teams we've ever seen, they always help us with everything as quickly as possible, and the platform is very user-friendly.

March 4, 2026

Amazing service and product...highly recommended Specially Customer care is very coperative.

March 3, 2026

Zoko has been a game-changer for our Shopify store. The AI features are incredible, they handle customer queries instantly and save us so much time. A huge shoutout to their support team as well; they are super responsive and always there to help when you need them. If you’re looking to automate your WhatsApp marketing and support, you definitely need to try this!

Feb. 27, 2026

We have been using zoko for a few months now and I must say its amazing. Especially the team - Aaquib has been extremely helpful, going above and beyond to provide us with prompt response and support. I can't recommend zoko enough!