Zoko: WhatsApp for D2C Brands

Support team are always willing to assist and really simplify things. So so happy!

Zoko has been very helpful for our Shopify store, especially for WhatsApp communication and customer engagement. Special thanks to our account manager, Muzaina, for her continuous support and for sharing useful trends and insights that help us improve our results. Great experience overall.

The platform works well, and the customer support team has been excellent. They're quick to respond, helpful, and always follow up until issues are resolved.

Muzaina is my KAM and she is very good at her work and supportive. kudos to team

First things first - Kudos to the great Zoko staff for providing an amazing customer experience right from onboarding until customer/technical support - Bharath, Vijith, Aaquib, Rahul and Ananthu. The app itself is versatile and easy to use, and ever since Shopify-segments have been integrated my broadcast's setup speed halved and outcome has doubled so good job on that as well. Next up would be easy to create flows as current method can get but tedious and doesn't often consider other active flows. Keep innovating and easing the user experience of the app. Thanks for all the help with Whatsapp marketing and automation, Zoko & team.

We've been using Zoko for our Shopify store, and it's been easy to use. The Shopify integration works well, and managing customer conversations on WhatsApp has become much simpler. Whenever we've had questions, their support team has been quick to respond and very helpful. Overall, it's been a good experience so far.

Nice, helpfull , the people help us

Just been 2 months since I joined the platform and am very happy with the output. Really helpful team and fast responses to all queries! Glad to have joined them!

Good app that integrates Shopify and Meta communications. Help is also responsive to problems I'm facing to help me resolve them.

Fantastic app for whatsapp - but what's even better is there ongoing support. Shoutout to Aquaib and team., keep up the good work.

In general, I don't usually write reviews, but here I had to! ZOKO's service is one of the best things I've ever encountered. They are always available for calls if you're not getting along, they are always available in chat and they solve problems, build flows that you request in a professional and efficient way and respond to any request you have! Muzaina took care of our company personally and continues to take care of everything that is needed, their service awareness is outstanding, the system has been working great for a month now, without any problems. The bot works great and the synchronization with Shopify is outstanding. ZOKO has both increased our business's sales with automations and also reduced a significant portion of our work thanks to the automations and automatic responses of their AI bots! In conclusion - if you are debating about a few companies, I did the research for you - you won't regret it! Also for our friends in Israel - their price is significantly lower (like 1000% cheaper) than Israeli companies prices, and yes - they support Hebrew!

zoko is the best app for whats app api marketing, the whole process of onboarding is also smooth unlike other apps where you have to do the api connections all by yourself, they also helped me with the business manager setup. on the app side, the user interface of the app is very easy to use, and the automation flows/abandoned checkouts and broadcast features are very customisable with over 100 different customer segments that the app makes for you already.

Excellent experience with Zoko! The most valuable aspect has been their highly supportive team. They assisted us throughout the entire setup process and have continued to provide excellent support whenever needed. Zoko has significantly improved our customer engagement and WhatsApp marketing performance. The platform is user-friendly, reliable, and has helped us achieve better results in communicating with our customers. We are very happy with the overall experience and would highly recommend Zoko to businesses looking to streamline their WhatsApp operations.

been working with Zoko Team for more than 6 weeks now, very strong impact on my customer service line.. Now we are expanding for the full utilisation of Zoko .. Thanks Zoko team

Excellent App great support Good Analytics.

"Excellent experience with Zoko. It simplifies WhatsApp marketing for Shopify through reliable automation and easy integration. Their customer support is outstanding—quick to respond, knowledgeable, and genuinely helpful."

Zoko has been one of the most impactful tools we've implemented for our business. Since switching to WhatsApp API through Zoko, we've seen a noticeable increase in revenue, higher customer engagement, and much faster response times. It has allowed us to build stronger relationships with our customers while keeping everything organized for our team. A great investment for any growing business.

Best for growing D2C brands. We use for UAE. Planning to do for other regions as well

Anyone looking for a WhatsApp marketing tool should go with Zoko. hands down. PS: Don’t fall for the BiteSpeed crap.