
Zoko: WhatsApp CRM
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
257
chart
#800
All reviews
Rating Breakdown
April 22, 2025
Lifesaver for Our Small Team! I absolutely love anything that makes my life easier — and Zoko has been a total game-changer! It's not just about the sales flow and shipping (which it handles beautifully), but also the little things like leaving notes for my team. As a small team juggling a lot, this has really helped us stay organized and manage our workflow more efficiently. Huge shoutout to the Zoko team, especially Nishant — his patience with my sometimes-wonky WiFi network has been incredible. I really appreciate how they’re always ready to hop on a call and help out. Amazing service and support. Highly recommend!
April 17, 2025
We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.
April 16, 2025
We used Zoko for our WhatsApp marketing and abandoned cart checkout flows. Overall, it has been a good experience, and the service is useful; tons of features could be used through Zoko, which requires a fair amount of learning, and that is something I think that can be simplified. But overall, very good experience.
April 16, 2025
I highly recommend using them, they make your life easier with their integrations, and their customer service is top notch!!
April 16, 2025
Zoko has been a total game-changer for my Shopify store. Setting up WhatsApp API and connecting it seamlessly with my catalog felt intimidating at first, but Zoko made the whole process smooth and stress-free. What I love most is how easy it is to automate customer interactions—from abandoned cart reminders to order confirmations and even product inquiries. It saves me tons of time and helps me deliver a more personalized experience to my customers. The support team is also super responsive and helpful whenever I have questions or need guidance. If you're looking to streamline your WhatsApp marketing and connect it directly with your Shopify store, I can’t recommend Zoko enough!
April 14, 2025
Zoko is a great experience. From the very helpful and polite staff, to its feature and integrations. The staff makes everything clear, with their help the app is eays to use, the whatsapp button has done wonders for our shop, sales have grown almost instantly. The templates, the flows, the automations, the campaigns you can just put any idea into practice and everything is easy due to clear communication. Thank you Nishat for your support, and thanks zoko for offering business simple ways to communicate with their clients and use marketing.
April 10, 2025
I would give the Zoko team a 1000 stars if Shopify had the option. Honestly, they help out so much in creating custom flows and our MoM ROI from Zoko is about 3000%. Custom flows really reduce the burden of manually attending to customer conversations & keeps it so seamless. Our abandoned cart flow works so well & pays for Zoko itself!
April 2, 2025
It is incredible and my company is doing great with Zoko marketing flows and automations.
March 31, 2025
I highly recommend the Zoko team. I've had the pleasure of working with both Aaquib and Vipin on some of our business flow implementations, and they made the process so much simpler with their excellent guidance and initiative. They truly provide outstanding service and excellent support via WhatsApp and are always quick to address our concerns or questions. They consistently go above and beyond, and their hands-on assistance and expert guidance set them apart from others in the industry, making the process seamless and effective
March 27, 2025
We’ve been using ZOKO since August 2024, and it has significantly improved our customer interaction process. The chatbot features have been incredibly helpful in streamlining our responses and handling basic customer queries efficiently. This has not only saved us time but also ensured that our customers receive quick and accurate answers. The ZOKO team is really helpful. They are highly responsive and always resolve any issues or queries as soon as possible. Their support is reliable, and it’s clear they genuinely care about providing a seamless experience.
March 26, 2025
We have been using Zoko, and it has been a seamless experience. The platform’s user-friendly interface makes navigation effortless, and the support team is always prompt and helpful. From automation to customer engagement, Zoko has streamlined our operations, making it an invaluable tool for our business.
March 26, 2025
The return on investment (ROI) with this app has been outstanding! Customer support is consistently prompt, professional, and extremely helpful whenever any issues arise. They go above and beyond to ensure a smooth experience. The app makes it easy to automate various aspects of your business, including messaging, AI bots, and checkout abandonment recovery. With the potential to see a 5-10x ROI, it’s definitely worth trying for anyone seeking growth. I've been using this service for over a year, and I couldn't be more satisfied!
March 26, 2025
ZOKO has been a game-changer for our WhatsApp marketing at Love of India! Their custom flow automation has helped us engage customers better and drive more conversions. The platform is user-friendly, and their support team is always responsive and helpful. Highly recommend ZOKO for any brand looking to scale their WhatsApp marketing efforts!
March 26, 2025
It's been a year that we have been using Zoko's services for our shopify store. Aaquib has always been a huge help in sorting our queries. Really appreciate team's prompt response. Our conversion rate are become better as well. Totally recommended for shopify store owners.
March 25, 2025
Ottima app che converte in modo sensazionale. Servizio clienti gentile ed efficiente Consigliatissima!
Using app
About 1 year
Total reviews
9
Average rating
4.6
March 24, 2025
Zoko has been instrumental in improving our sales significantly. We have seen a very high uptick in revenue from abandoned cart recovery and a highly reduced number in terms of COD rejections. Highly recommend it.
March 20, 2025
Zoko is an excellent app for businesses looking to enhance their customer communication. It offers an all-in-one platform that integrates seamlessly with WhatsApp to provide businesses with a powerful tool for customer support, sales, and engagement.
March 19, 2025
"Zoko has significantly streamlined our operations and improved our customer interactions. The platform is easy to navigate, and the automation capabilities are impressive. The custom flow options have allowed us to tailor the platform to our specific needs, resulting in a more efficient and effective business."
March 14, 2025
We have been using ZOKO for the past two years, and we have done a lot of automation which has helped us immensely. Team members like Chandu,Arpit, Aaquib, and Rahul are superb and intelligent individuals who assist us immediately if we encounter any issues in the automation process. We are expecting many more features moving forward.
March 13, 2025
Zoko is extremely good with all necessary options for each business. Highly Recommended.