Zoko: WhatsApp & Instagram CRM
Business Chat CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
286
chart
#993
All reviews
Dec. 3, 2025
Its really very good tool for ecom brands , helpful to increase sales and collecting reviews. Good experience.
Nov. 30, 2025
We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!
Nov. 29, 2025
I’m extremely pleased with Zoko, especially with the outstanding support from Sevin and Arpit. They consistently take the time to address my requests and queries regarding the app, and their dedication to finding solutions is remarkable. No matter the situation, they always manage to deliver the right customizations with patience and expertise. Their commitment has made my experience with Zoko seamless and highly satisfying. I wholeheartedly recommend Zoko to anyone looking for a reliable and customer-focused platform.
Nov. 28, 2025
We have just started with Zoko and it's been great so far! The team has been very friendly, clear and supportive during the set-up journey and we really love the interface and how easy it is to figure out! Shout-out to our onboarding manager Muzaina for being an absolute star!!
Nov. 26, 2025
Amazing experience with the Zoko team! They made our WhatsApp setup quick, smooth, and super easy. Their support was fast, friendly, and genuinely helpful throughout the entire process. Truly appreciate their professionalism and dedication. Highly recommended!
Nov. 26, 2025
Switched to Zoko recently and i couldnt be happier. One of the nicest decisions ive made so far. Totally organizes Chats for my team. Helps in marketing too. Quality Product for sure
Nov. 24, 2025
Zoko has been an excellent addition to our business, but what has truly made the experience outstanding is the support we received from Muzaina. She has been incredibly helpful, proactive, and patient throughout the entire onboarding and setup process. Her guidance made it so much easier to understand the platform, optimize our workflows, and start seeing real results. It's rare to find such dedicated and customer-focused support. Thanks to Muzaina, we’re using Zoko more effectively and confidently. Highly recommended!
Nov. 24, 2025
We looked into various Whatsapp marketing solutions and finally settled on Zoko since it integrates fully with Shopify and is also more affordable than some of the other solutions out there. So far it has been an absolute pleasure working with Zoko, the support provided is excellent and the app has everything we wanted and a lot more. The revenue we recover from the abandoned cart flow alone makes the monthly subscription totally worth it, even if you don't use any other features.
Nov. 24, 2025
The best WhatsApp API I’ve ever used! And Aaquib is truly a superhero — incredibly helpful and exceptionally professional.
Nov. 24, 2025
Great service! Very responsive and incredibly helpful customer support. Highly recommended.
Nov. 21, 2025
I've changed from another WA API to Zoko & its been the best decision!. First in terms of the tool I find it game-changer, very straightforward and easy to navigate. I was looking to be able to answer directly to my clients only when its needed and automatize the rest; well, not only you can do that, but also train it to get more used to your brand's tone of voice and I find that crucial for my small business looking to scale. The help you receive in the onboarding process is priceless, the team is open to help with everything and dedicate time to explain step by step. They help me migrate, connect to meta, and build everything I need to get it up and running very quickly.
Nov. 21, 2025
We’ve been using Zoko for some time now, and the interface is super easy to use. And the support is also amazing. If you are thinking for a whatsapp software you should definitely give this a shot
Nov. 20, 2025
Zoko has made it incredibly easy for us to integrate WhatsApp and Instagram with our business and communicate seamlessly with our customers. It’s a powerful retention tool — the automation features have really helped us streamline follow-ups and improve repeat purchases. A special mention to their amazing team: Chandu and Arpit were fantastic during onboarding, and Nishant has been super helpful in setting up our flows. Highly recommend Zoko to any brand looking to level up customer engagement!
Nov. 20, 2025
I have been using the Zoko for a few months and I am really happy with their services. Not many WhatsApp business providers have the features that Zoko provides. Also, they help you every step of the way, whether it's account verification or sending broadcasts. Keep up the good work.
Nov. 19, 2025
Zoko is fantastic and we it for order confirmation and recover cart also. It's incredibly easy to use and the Shopify integration works perfectly. Their support team is also quick and helpful. Highly recommended!"
Nov. 18, 2025
The team has been incredibly supportive in setting up the app and sharing valuable tips to grow the business. As we enter the era of WhatsApp marketing, expectations for ROI are high, and so far, Zoko proves to be the right tool for the job.
Nov. 14, 2025
Well Zoko team is quite knowledgeable and friendly. The automation flows were quite easy to build and the setup UI is quite user friendly too. Only reason to not continue is low delivery rate of marketing messages and no call recording offered. I might want to switch back to them as soon as they offer more channels integration like email and syncing other whatsapp too.