Zoko: WhatsApp & Instagram CRM

Sept. 17, 2025

For any brand looking to get started with WhatsApp marketing, Zoko is a great choice. The interface is very user-friendly, the platform has mostly all the essential features needed to scale sales and grow your customer base and they keep rolling out better updates. Aaquib has been very helpful, guiding us through the setup and promptly helping us resolve the smallest issues we faced along the way. I’d recommend Zoko to any D2C brand looking to leverage WhatsApp for marketing.

Sept. 17, 2025

Zoko has been an excellent partner for our business. Their platform is reliable, easy to work with, and backed by an amazing support team. Any time we’ve needed assistance, their customer service has been quick, professional, and truly solution-oriented. It’s rare to find a team that combines great technology with such dedicated support — Zoko delivers both. Highly recommended!

Sept. 8, 2025

we’ve been using zoko’s whatsapp api for a while now, and it’s been a really good addition for our business. • the chatbot makes day to day customer conversations so much easier to handle • their support team is quick to respond and always helpful • tagging customers via shopify has made it simple to run targeted campaigns • the shopify integration itself works smoothly and saves us time • aaquib has been especially helpful in guiding us through the setup and answering questions during work hours • overall, it’s made customer engagement and campaign management much more efficient for us

Sept. 8, 2025

Zoko is a great app for any business starting up. We started using it and it has good automation features that helped providing us efficiency. Aaquib has been amazing for us. He has always gone above and beyond to create things which were specific to our use case.

Sept. 4, 2025

I’ve been using Zoko WhatsApp API and the experience has been great. The platform works smoothly and makes communication much easier for my business. The team is very supportive and responsive whenever I need help. A special thanks to Nishant for his excellent support and guidance – he has been extremely helpful throughout. Highly recommend Zoko!

Aug. 27, 2025

We use Zoko for WhatsApp campaigns in Kazakhstan. Here it’s very difficult to work with Meta and Google due to regional restrictions, but Zoko filled this gap perfectly and helped us. Now we can easily send campaigns and reply to them through the WhatsApp API set up by Zoko. In the future, we plan to connect Instagram and try out chatbots as well. We also hope that Threads integration will be added soon so we can publish posts directly. Best regards, your client – sunglasses brand Alberto Casiano.

Sept. 1, 2025

We've worked with multiple WhatsApp CRM's and finally landed on Zoko. It's been quite easy and straight-forward to use. We're also extremely impressed by their prompt customer service, which played a huge part in leading us to continue using Zoko. While there is a reply-to-message feature on Zoko, it doesn't show up as a reply for the client but more like a new message with their text copied on it. Although, I understand that Meta restricts a lot of features to be completely identical to WhatsApp. One suggestion I would also give is to incorporate the reacting feature to messages through Zoko, and also be able to see what reactions customers are leaving on our messages. Would be nice to have it mirror WhatsApp's features as closely as possible. But definitely it's the best, most convenient WhatsApp CRM we've used so far!

Aug. 20, 2025

steals your phone number

Aug. 19, 2025

it helped me in generating a good amount of revenue , its catalog feature and AI automation helped alot and i ma looking forward for the future upgradation , thankyou so much team zoko and specially Mr Nishant Who helped me just like a friend .

Aug. 7, 2025

Zoko is my wings. Fantastic product, its the face of my brand. Immediate customer support thru brilliant AI. Takes care of placing new orders, reducing RTO/fake orders, answering customers queries as far as possible that too multi lingual and escalates only important cases. Certainly it is a must for all e-commerce brands. Zoko is a perfect ROI tool. Nishant and team will be the fastest tech team you would have seen, tell them any feature you need they will implement it in a jiffy. Looking forward to more great features.

Aug. 5, 2025

Zoko has been a game-changer for our business. The platform is incredibly user-friendly, making it easy for our team to manage customer conversations and campaigns without a steep learning curve. Their customer service is outstanding — responsive, attentive, and always ready to help us optimise our workflows. The automation flows are well thought out and highly effective, helping us recover abandoned carts, send timely updates, and create targeted campaigns that have directly contributed to increased revenue. Since implementing Zoko, we’ve seen measurable improvements in both efficiency and sales. If you’re looking for a reliable tool that blends ease of use with powerful revenue-driving features, Zoko is an excellent choice!

Aug. 5, 2025

We’ve had a fantastic experience with Zoko! It’s seamlessly integrated into our communication workflow, handling everything from customer queries to order updates with ease. The platform is exceptionally intuitive and user-friendly. What really sets Zoko apart is their outstanding support team. They go above and beyond to guide you through the entire setup process and are impressively responsive to any questions or issues that arise. Their dedication makes the onboarding smooth and stress-free. I highly recommend giving Zoko a try.

Aug. 1, 2025

The Zoko app is excellent – super useful and easy to use. The team is always incredibly helpful and responsive. They’ve really improved how we manage WhatsApp for our business. Highly recommend!

Aug. 1, 2025

The automations on Zoko have streamlined our entire communication process from order updates to customer engagement, everything runs smoothly now. A big shoutout to Chandu for his exceptional support and deep understanding of our business needs. His guidance helped us unlock the full potential of Zoko’s automation features. It’s been a huge time-saver and a boost to our customer experience!

Aug. 1, 2025

Partnering with Zoko has been a game-changer for our business! The platform is powerful and easy to use, but what truly sets Zoko apart is the incredible support team. A special thanks to Rahul and Chandu their hands-on guidance, quick responses, and deep product knowledge made the entire onboarding and setup process smooth and efficient. Because of their support, we’ve been able to automate our WhatsApp marketing and scale our customer interactions effortlessly. Highly recommended!

July 31, 2025

WORST APP!!!!!!!! not able to even onboard. ask me to contact support. 19th century app. stay away from app and its rude and arrogant founder paul

July 28, 2025

1-1 customer service as never seen before. I've never experienced such a customized one-to-one customer service like this. Also, they are developing an app with great potential. I would recommend for stores that need to automatize their sales machine through WhatsApp.

July 24, 2025

Very excellent for everything such as technical support, after sale everything is good especially Mr. Rahul.

July 17, 2025

"Aaquib has excellent skills and provided clear, effective training on how to use the Zoko app. His guidance made the learning process smooth and easy."

July 14, 2025

hii,, i am very satisfied with zoko. one of the staff guided me to do all the automations and broadcast.