Zoko ‑ WhatsApp Catalog & API
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.6
feedback
185
chart
#1,068
All reviews
Rating Breakdown
March 21, 2023
We have been ZOKO for our D2C brand promotional communication for about 6 months now. It is yielding good results and the team gives a good onboarding walk-through. The reporting, linking of Shopify to ZOKo for campaigns, and support team agreement to entertain customer issues on calls can be areas of improvement.
March 16, 2023
Amazing customer support and very affordable! We're a start-up based in Dubai, and we found them a year ago. 1 year later, we are still with them and as happy as ever. They help us with the flows whenever we ask them (mostly on the same day).
March 15, 2023
Zoko was very helpful and efficient in getting us started on the platform, customer support was readily available. Will definitely be happy to continue using their services. Special shoutout to Aaquib for the great support.
March 4, 2023
The team is very supportive and Zoko has been quite useful in our D2C journey.
March 3, 2023
Very good app with amazing customer support. They helped me to set up the flows and adjust all the small issues faced. Highly recommended
March 2, 2023
Great guys, great job, I'm very happy that I started working with them. They are making my store more effective, it's looking like I'm playing with the big ones. Thank you for your patience.
March 20, 2023
The team is very helpful & the panel is very easy to use and understand with most of the things already prebuilt. So no need to spend time building it. Additionally, Ben has been quick to respond to all our queries and has also helped us make custom flows.
Feb. 28, 2023
We have been using Zoko to manage our Whatsapp chats and flows for more than a year now. We highly recommend this app. Customer support is also really great!
Feb. 22, 2023
Their customer support is absolutely ahead of the game. The backend functionalities are modern, not cluttered, and very easy to use. Only the pricing is a little out of our budget, but that clause aside, it is a great company to work with. Was a pleasure, thanks team Zoko!
Feb. 16, 2023
It's a nice app, it saves a lot of time. Customer service is very appreciative. Though there are a few features you should add to make it even more smooth.
Feb. 7, 2023
One of the best apps for Whatsapp API. The team is really supportive and helps us out in no time. Features are great and this app would be apt for any brand - whether big or small.
Jan. 3, 2023
Zoko is a lifesaver. From communicating with the customers through broadcast messages to different flows that help with sales and customer retention, all the features offered are so efficient. Plus, the team is always available to guide whenever required and address all doubts very clearly.
Dec. 21, 2022
Great App, Easy to use. All customers at one place and can connect with them in one click. Super helpful
Dec. 16, 2022
Espectacular la aplicación. Espectacular el servicio que ofrece ésta gran empresa tecnológica. Sin lugar a dudas es la mejor aplicación whatsaap del mercado.
Dec. 15, 2022
Good app for standard WhatsApp flows such as COD confirmation and reviews. Customer support stands out - very responsive and one of the major reasons to stay with Zoko. I would recommend the team to allow flow customisation as that will unlock more value for merchants.
Dec. 6, 2022
A great app - and the WhatsApp integration is easy to use. It helps increase sales, and conversion rates too. The flows helped us in getting reviews and sending order updates too.
Dec. 2, 2022
The app is very easy to use, it's super helpful, & makes it really easy to connect with our customers. The support team is very helpful.
Nov. 24, 2022
Zoko is an excellent platform for CRM. It has helped my store alot and has increased our ROI and Brand value to the customers. Zoko team is very helpful and spontaneous at solving any kind of issues.
Nov. 22, 2022
The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive
Nov. 18, 2022
Amazing app. Very user friendly. And a really great, friendly & responsive support team. 10/10 recommend.