All reviews

Rating Breakdown

  • 5
    89% (164 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 21, 2023

We have been ZOKO for our D2C brand promotional communication for about 6 months now. It is yielding good results and the team gives a good onboarding walk-through. The reporting, linking of Shopify to ZOKo for campaigns, and support team agreement to entertain customer issues on calls can be areas of improvement.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 16, 2023

Amazing customer support and very affordable! We're a start-up based in Dubai, and we found them a year ago. 1 year later, we are still with them and as happy as ever. They help us with the flows whenever we ask them (mostly on the same day).

Using app

Almost 2 years

Total reviews

5

Average rating

4.0

5 / 5 Share

March 15, 2023

Zoko was very helpful and efficient in getting us started on the platform, customer support was readily available. Will definitely be happy to continue using their services. Special shoutout to Aaquib for the great support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2023

The team is very supportive and Zoko has been quite useful in our D2C journey.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2023

Very good app with amazing customer support. They helped me to set up the flows and adjust all the small issues faced. Highly recommended

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2023

Great guys, great job, I'm very happy that I started working with them. They are making my store more effective, it's looking like I'm playing with the big ones. Thank you for your patience.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2023

The team is very helpful & the panel is very easy to use and understand with most of the things already prebuilt. So no need to spend time building it. Additionally, Ben has been quick to respond to all our queries and has also helped us make custom flows.

Store

Capes

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

We have been using Zoko to manage our Whatsapp chats and flows for more than a year now. We highly recommend this app. Customer support is also really great!

Store

AINA

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Their customer support is absolutely ahead of the game. The backend functionalities are modern, not cluttered, and very easy to use. Only the pricing is a little out of our budget, but that clause aside, it is a great company to work with. Was a pleasure, thanks team Zoko!

Using app

7 months

Total reviews

10

Average rating

5.0

3 / 5 Share

Feb. 16, 2023

It's a nice app, it saves a lot of time. Customer service is very appreciative. Though there are a few features you should add to make it even more smooth.

Store

MNSH

Using app

8 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Feb. 7, 2023

One of the best apps for Whatsapp API. The team is really supportive and helps us out in no time. Features are great and this app would be apt for any brand - whether big or small.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Zoko is a lifesaver. From communicating with the customers through broadcast messages to different flows that help with sales and customer retention, all the features offered are so efficient. Plus, the team is always available to guide whenever required and address all doubts very clearly.

Store

Suspire

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Great App, Easy to use. All customers at one place and can connect with them in one click. Super helpful

Store

Arochem

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Espectacular la aplicación. Espectacular el servicio que ofrece ésta gran empresa tecnológica. Sin lugar a dudas es la mejor aplicación whatsaap del mercado.

Using app

22 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Dec. 15, 2022

Good app for standard WhatsApp flows such as COD confirmation and reviews. Customer support stands out - very responsive and one of the major reasons to stay with Zoko. I would recommend the team to allow flow customisation as that will unlock more value for merchants.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 6, 2022

A great app - and the WhatsApp integration is easy to use. It helps increase sales, and conversion rates too. The flows helped us in getting reviews and sending order updates too.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

The app is very easy to use, it's super helpful, & makes it really easy to connect with our customers. The support team is very helpful.

Store

Avalipt

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Zoko is an excellent platform for CRM. It has helped my store alot and has increased our ROI and Brand value to the customers. Zoko team is very helpful and spontaneous at solving any kind of issues.

Store

Bar Box

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Amazing app. Very user friendly. And a really great, friendly & responsive support team. 10/10 recommend.

Using app

Over 1 year

Total reviews

7

Average rating

4.9