Zoko WhatsApp Marketing & Chat for Shopify

Zoko WhatsApp Marketing & Chat

Power marketing, support, and cart recovery on WhatsApp
Rating
4.9
Feedback
451
Reviews
Chart
#301
Shopify

All reviews

1 / 5 Share
Aug. 20, 2025

steals your phone number

Store Using app Total reviews Average rating
rlandmore 3 minutes 4 4.0
Developer Reply

hey ping us on our WhatsApp number wa.me/919586538447 . Did you number get blocked? we can help you sort this out with whatsapp

5 / 5 Share
Aug. 19, 2025

it helped me in generating a good amount of revenue , its catalog feature and AI automation helped alot and i ma looking forward for the future upgradation , thankyou so much team zoko and specially Mr Nishant Who helped me just like a friend .

Store Using app Total reviews Average rating
Machine Point 4 months 3 5.0
4 / 5 Share
Feb. 4, 2026

Zoko is my wings. Fantastic product, its the face of my brand. Immediate customer support thru brilliant AI. Takes care of placing new orders, reducing RTO/fake orders, answering customers queries as far as possible that too multi lingual and escalates only important cases. Certainly it is a must for all e-commerce brands. Zoko is a perfect ROI tool. Nishant and team will be the fastest tech team you would have seen, tell them any feature you need they will implement it in a jiffy. Looking forward to more great features.

Store Using app Total reviews Average rating
Dr.Relax Shop 9 months 1 5.0
5 / 5 Share
Aug. 5, 2025

Zoko has been a game-changer for our business. The platform is incredibly user-friendly, making it easy for our team to manage customer conversations and campaigns without a steep learning curve. Their customer service is outstanding — responsive, attentive, and always ready to help us optimise our workflows. The automation flows are well thought out and highly effective, helping us recover abandoned carts, send timely updates, and create targeted campaigns that have directly contributed to increased revenue. Since implementing Zoko, we’ve seen measurable improvements in both efficiency and sales. If you’re looking for a reliable tool that blends ease of use with powerful revenue-driving features, Zoko is an excellent choice!

Store Using app Total reviews Average rating
Reckless Ericka 2 months 1 5.0
5 / 5 Share
Aug. 5, 2025

We’ve had a fantastic experience with Zoko! It’s seamlessly integrated into our communication workflow, handling everything from customer queries to order updates with ease. The platform is exceptionally intuitive and user-friendly. What really sets Zoko apart is their outstanding support team. They go above and beyond to guide you through the entire setup process and are impressively responsive to any questions or issues that arise. Their dedication makes the onboarding smooth and stress-free. I highly recommend giving Zoko a try.

Store Using app Total reviews Average rating
Increda-Peg About 2 months 1 5.0
5 / 5 Share
Aug. 1, 2025

The Zoko app is excellent – super useful and easy to use. The team is always incredibly helpful and responsive. They’ve really improved how we manage WhatsApp for our business. Highly recommend!

Store Using app Total reviews Average rating
Gardenlife Brasil 3 months 2 5.0
5 / 5 Share
Aug. 1, 2025

Partnering with Zoko has been a game-changer for our business! The platform is powerful and easy to use, but what truly sets Zoko apart is the incredible support team. A special thanks to Rahul and Chandu their hands-on guidance, quick responses, and deep product knowledge made the entire onboarding and setup process smooth and efficient. Because of their support, we’ve been able to automate our WhatsApp marketing and scale our customer interactions effortlessly. Highly recommended!

Store Using app Total reviews Average rating
V&V foods About 1 month 2 5.0
1 / 5 Share
July 31, 2025

WORST APP!!!!!!!! not able to even onboard. ask me to contact support. 19th century app. stay away from app and its rude and arrogant founder paul

Store Using app Total reviews Average rating
VitalVogue 9 days 5 3.4
Developer Reply

Fair criticism. WhatsApp Business API verification used to be the hardest part of getting started. That's changed - Meta onboarding now happens under 5minutes. Sorry you hit the old version of it.

5 / 5 Share
July 28, 2025

1-1 customer service as never seen before. I've never experienced such a customized one-to-one customer service like this. Also, they are developing an app with great potential. I would recommend for stores that need to automatize their sales machine through WhatsApp.

Store Using app Total reviews Average rating
Black Jebena 3 months 6 4.8
5 / 5 Share
July 24, 2025

Very excellent for everything such as technical support, after sale everything is good especially Mr. Rahul.

Store Using app Total reviews Average rating
Great Joy 9 months 2 5.0
5 / 5 Share
July 17, 2025

"Aaquib has excellent skills and provided clear, effective training on how to use the Zoko app. His guidance made the learning process smooth and easy."

Store Using app Total reviews Average rating
Envie 2 months 4 5.0
5 / 5 Share
Aug. 24, 2026

I am extremely satisfied with Zoko. The support team has been fantastic; they provided hands-on guidance to help me set up all my automations and broadcast campaigns efficiently. It has been a great experience overall, and I highly recommend their services to any brand looking to streamline their WhatsApp communication.

Store Using app Total reviews Average rating
Honey N Beaute Over 2 years 3 5.0
5 / 5 Share
July 10, 2025

La mejor app de su segmento por mucho, incluso siendo que el soporte es segun horario de la india, se esmeraron en buscar tiempo para ayudarme, no dudes en usar sus servicios es de lo mejor

Store Using app Total reviews Average rating
5 / 5 Share
June 28, 2025

Great experience so far. We have automated much of our ecommerce customer fronts like order confirmations, catalogue orders, and abandoned checkouts with their flows feature. Zoko has not just helped us to work with a lower headcount but at the same time it has increased our customer response time and overall customer buying experience / journey. Their team is highly cooperative, committed, and ease to work with. Keep it up!

Store Using app Total reviews Average rating
matrixhome-pk 3 months 1 5.0
5 / 5 Share
June 28, 2025

Hi There! We’ve been using Zoko with great satisfaction! From the integration process to everyday use, the experience has exceeded our expectations. What impressed us the most is their customer support — even on weekends, they respond quickly, take ownership, and offer solution-oriented assistance. It’s a well-designed, user-friendly platform backed by a dedicated team. Highly recommended!

Store Using app Total reviews Average rating
Milagron 6 months 6 5.0
5 / 5 Share
June 24, 2025

Excellent App for WhatsApp Sales & Automation We've had a great experience using Zoko so far. It has helped us confirm more orders, especially on WhatsApp, and made the order confirmation process much easier for our customers. The automation tools have saved us time, improved our response rates, and significantly boosted overall engagement. We particularly appreciate the flexibility of the custom workflows — they’re powerful and allow us to adapt the platform to suit our specific operational needs. The Zoko support team has also been consistently helpful and responsive. The only issue we encountered was with inventory syncing — around half of our in-stock products on the website appeared as out of stock on the WhatsApp platform. This made integration a bit of a challenge initially. However, aside from that, everything has worked smoothly. Highly recommended for businesses looking to streamline WhatsApp communication and improve sales conversions.

Store Using app Total reviews Average rating
Supply Master 2 months 7 4.4
5 / 5 Share
June 24, 2025

Zoko has absolutely exceeded our expectations. Our customer service has improved tenfold and we are seeing a much higher ROAS compared to our email marketing. The interface is easy to use and the customer service, particularly from our agent Benn, has been outstanding. We can't wait to continue our Zoko journey and see where it takes us.

Store Using app Total reviews Average rating
The Sabr Mat 3 months 4 5.0
5 / 5 Share
July 11, 2025

Store Using app Total reviews Average rating
Fuelled About 2 years 5 4.4
5 / 5 Share
June 5, 2025

Absolutely loving Zoko! This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming. A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful. One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed. If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!

Store Using app Total reviews Average rating
Repcillin About 1 month 5 5.0
4 / 5 Share
June 5, 2025

happy and satisfied with the app.

Store Using app Total reviews Average rating
Mai Soli 6 months 3 4.7
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