Zoko ‑ WhatsApp Catalog & API
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.6
feedback
185
chart
#1,230
All reviews
Rating Breakdown
Sept. 17, 2023
The best WhatsApp app out there! Great features, fairly priced and with an amazing support team behind it. I really recommend it. We've been using it for more than a year now and couldn't be more happy.
Thank you so much for your glowing review! We're thrilled to hear that you've been enjoying our app and finding value in its features. Our support team takes great pride in assisting our users, and it's heartwarming to know their efforts are appreciated. Your continued trust and recommendation mean the world to us. Here's to many more years of seamless communication and collaboration. 🌟📱💬
Sept. 15, 2023
We had to sort out a few issues when we started but these were patiently resolved by their sales and on boarding teams. Zoko overall API service works well, dashboard is easy to navigate and most importantly, they have a helpful team. I hope to leverage some of their additional services from Flow Hippo to automate some more flows & create better user journey's for our customers.
Thank you for taking the time to share your experience with Zoko. We're pleased to hear that our sales and onboarding teams were able to assist you in ensuring you had a smooth experience. Your feedback on our WhatsApp API service and dashboard is much appreciated, and we're especially delighted to know that you've found our team to be helpful. We're excited about the prospect of you leveraging additional automations to increase sales. Our aim is always to provide tools and solutions that enhance user journeys, and we look forward to supporting you further in achieving that goal.
Sept. 13, 2023
Zoko and the team has been very helpful since day one, I have already signed up with them for both of my stores. I am able to actively use the app and engage with my customers well. Also love the element where they are open to feedback and improvements of their services.
Thank you so much for taking the time to share your positive experience with Zoko and our team. We're thrilled to hear that you've chosen us for both of your stores and that our app has been instrumental in engaging with your customers. Your feedback is invaluable to us, and we're always eager to learn and improve. We look forward to continuing our partnership and serving you even better in the future.
Sept. 13, 2023
Zoko has revolutionized our customer service and WhatsApp broadcast capabilities. With its user-friendly interface, efficient broadcasts, robust customer service tools, and commitment to security, it's a must-have for businesses. Zoko's reliability, responsive support, and regular updates make it an exceptional choice. Highly recommended!
Thank you for your glowing review! We're thrilled to hear how Zoko has transformed your customer service and WhatsApp broadcast operations. It's heartening to know that you've found our interface user-friendly and appreciate our dedication to security and continuous improvement. Your recommendation means a lot to us. Please know that we're always here to support and assist you. We look forward to continuing our partnership and serving you even better in the future.
Sept. 11, 2023
The experience with zoko has been very smooth. Had a few issues in creating some templates but the sales team were quite patient and efficient. They help us, guide us and are open to answer all questions and concerns. Very responsive team. It allows multiple agents at the same time. You can view all agent conversations anytime you wish, just switch to that agent's icon.
Thank you for taking the time to share your experience with Zoko. We're thrilled to hear that you found our platform smooth to use and appreciate the feedback on our sales team. At Zoko, we prioritize providing exceptional support to our users, and we're glad our team was there to assist and guide you through the process. We understand the importance of seamless communication, especially when multiple agents are involved. It's great to hear that you found value in our feature that lets you view all agent conversations at your convenience. Your feedback is invaluable to us, and we'll continue to work hard to ensure our platform and services meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Zoko!
Aug. 31, 2023
Love Zoko, the app is very seamless and if anything has an issue the support team helps us on time to get things done. Very cool app.
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying Zoko and finding our support team responsive and helpful. We are excited about working with you on more use cases like timely shipping updates to customer on WhatsApp. Our goal is to provide a seamless experience for our users, and it's always encouraging to know we're on the right track. Thanks for choosing Zoko! 🌟
Aug. 31, 2023
Chandu and the Zoko team played a crucial role in app setup, elevating my store's efficiency and competitive edge. Their patient support, smooth integration, and user-friendly interface have streamlined workflows and improved customer service, establishing Zoko as an exceptional platform.
Thank you immensely for your kind words and positive feedback. We're elated to hear that Chandu and the entire Zoko team could assist in enhancing the efficiency of your store. Your satisfaction is our utmost priority, and we're glad the platform could deliver on its promise of streamlining workflows and improving customer service. We look forward to our continued collaboration.
Aug. 18, 2023
Great Experience. Everything was smooth and easy with ZOKO. Highly recommended for everyone who wants to grow their business. They have excellent team to help you.
Thank you so much for the awesome review! We're super stoked to hear you had a smooth experience with ZOKO. Our team rocks at helping businesses thrive, and we're all about that growth. Your shoutout means the world to us. If you ever need anything down the road, just holler. Keep crushing it! 🇺🇸🌟
Aug. 14, 2023
I would like to say, from installing the apps on shopify and then the team brief me on google meet, all are perfect. They have best support and sale team ! Whenever i say for meeting they urgently send us google meet link and solve our problems in a mins! I got supper sales from zoko and supper support from team ! Thank you for this amazing app!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that our app and support team have exceeded your expectations. At Zoko, our primary goal is to ensure our customers have a seamless experience, and it's heartening to know we're achieving that. Your success is our success, and we're glad to have played a part in your sales achievements. If you ever have any more questions or need further assistance, do not hesitate to reach out. We're always here to help. Thanks again for choosing Zoko! 🌟
Aug. 1, 2023
We highlyrecommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Chandu & Jayesh!!!).
Thank you for your glowing review! We're thrilled to hear that Zoko has been instrumental in enhancing the communication between your store and its buyers and visitors. Our team always strives to create an intuitive experience and we're glad that our guideline videos have been helpful. I'll be sure to pass on your kind words to Chandu, Jayesh, and the rest of the team. Your feedback motivates us to keep improving and offering top-notch customer service. Please don't hesitate to reach out if you need any further assistance. Cheers!
April 11, 2023
I have tried multiple WhatsApp platforms before and Zoko by far is the smoothest to work with. It's a bit expensive but the support team, ease of use & customisations make up for it! The team is very helpful & puts in effort and time to understand the requirements and help you implement them. Highly recommended!
Thank you for sharing your positive experience with Zoko! We are delighted to hear that you find our platform smooth and user-friendly. At Zoko, we always prioritize our customers' needs and aim to provide the best support possible. Your feedback reaffirms our commitment to delivering top-notch service and understanding our clients' unique requirements. We truly appreciate your recommendation and look forward to continuing to serve you in the future. Thanks for choosing Zoko!
March 22, 2023
Using Zoko have been a good experience. I started using automations in Zoko recently and the support has been very attentive and helpful.
Thank you so much for sharing your delightful experience with Zoko! We're absolutely chuffed to hear that you've been making the most of our automations and that our support team has been on the ball, tending to your requirements. Your feedback is truly appreciated, and we shall continue to endeavour for the highest standards in serving our users. Should you have any further queries or suggestions, please do pop us a message. Many thanks for opting for Zoko!
March 16, 2023
Amazing customer support and very affordable! We're a start-up based in Dubai, and we found them a year ago. 1 year later, we are still with them and as happy as ever. They help us with the flows whenever we ask them (mostly on the same day).
March 15, 2023
Zoko was very helpful and efficient in getting us started on the platform, customer support was readily available. Will definitely be happy to continue using their services. Special shoutout to Aaquib for the great support.
March 4, 2023
The team is very supportive and Zoko has been quite useful in our D2C journey.
March 3, 2023
Very good app with amazing customer support. They helped me to set up the flows and adjust all the small issues faced. Highly recommended
March 2, 2023
Great guys, great job, I'm very happy that I started working with them. They are making my store more effective, it's looking like I'm playing with the big ones. Thank you for your patience.
March 20, 2023
The team is very helpful & the panel is very easy to use and understand with most of the things already prebuilt. So no need to spend time building it. Additionally, Ben has been quick to respond to all our queries and has also helped us make custom flows.
Feb. 28, 2023
We have been using Zoko to manage our Whatsapp chats and flows for more than a year now. We highly recommend this app. Customer support is also really great!
Feb. 22, 2023
Their customer support is absolutely ahead of the game. The backend functionalities are modern, not cluttered, and very easy to use. Only the pricing is a little out of our budget, but that clause aside, it is a great company to work with. Was a pleasure, thanks team Zoko!