All reviews

Rating Breakdown

  • 5
    88% (252 ratings)
  • 4
    6% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 99% (276)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2024

As a brand dedicated to enhancing health and wellness through high-quality supplements, NVEDA has always been on the lookout for innovative solutions to improve customer engagement and support. The Zoko WhatsApp API-based app has proven to be a game-changer for us in this regard.

Store

Nveda

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2024

We at Sleepsia have been using the ZOKO WhatsApp Platform for the past one month, and it has significantly improved our communication processes. The platform's automation features have simplified our tasks and enhanced our overall efficiency. The customer support team, especially Aaquib, has been outstanding, providing exceptional assistance and making the integration process seamless. Kudos to the entire ZOKO team for their fantastic work!

Using app

About 1 month

Total reviews

5

Average rating

4.6

5 / 5 Share

April 30, 2024

Zoko's WhatsApp API integration has transformed our customer communications, simplifying processes and enhancing efficiency. The interface is remarkably user-friendly, making navigation and setup a breeze. What truly sets Zoko apart is its outstanding support, especially from agent Aaquib. His prompt assistance and expertise have been invaluable in resolving any issues swiftly.

Store

Vergo

Using app

29 days

Total reviews

3

Average rating

4.7

5 / 5 Share

April 30, 2024

The simplest platform that has greater attributes for all your marketing campaigns on whatsapp. Easy to access, and an hands-on tool I must say. Kudos to the team & special mention to Aaquib, who made the onboarding journey super smooth.

Store

Slowave

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 16, 2024

Descargué la app, completé el proceso de inscripción, seleccioné el plan e hicieron el cargo en mi cuenta pero mi cuenta sigue bloqueada! La integración con Shopify sigue inhabilitada a pesar de que descargué la app desde el appstore de Shopi. Pésima experiencia! mucho espacio de mejora para una app que de pago... en realidad, si no hubiera pagado ya 40 dolares, no le daría ninguna oportunidad.... Actualización... Finalmente no ocupé la app por complicada. Y se quedaron con los 40 dólares... Si yo fuera usted, no me arriesgo por nada del mundo. Sobre todo porque la integración con la tienda es mala. Preferiría mil veces manychat o incluso Chatfuel. A estos de Zoko, no les daría una oportunidad aunque ellos me pagaran.

Using app

About 19 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

April 11, 2024

I recently had the pleasure of using Zoko, and my experience was exceptional. The website was extremely professional and easy to navigate, making it effortless to connect with others. What truly set this platform apart was the outstanding support from the team behind it. AAquibe, in particular, was incredibly helpful and responsive, addressing any queries or issues promptly and efficiently. Their dedication to ensuring a positive user experience was evident throughout my interaction with the website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

It's been over a month since we started using the ZOKO WhatsApp Platform. The Zoko Support team provides outstanding support. They offer assistance in every way possible. They guide you through the each process and ensure you follow the proper configuration and functionality.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2024

Zoko has been a convenient platform for us at Don Vino so far, can easily set-up WA campaigns & analyse them. It's features are something appreciable. We get measurable reports & can track all the important things that are to be tracked from any campaign. Kudos to the team & especially for Aaquib who helped us setup things from a scratch. Thanks.

Store

Donvino

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

The app interface is very user friendly and the app support team is very cooperative.

Store

Zimero

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

March 27, 2024

These tool helped as in the full potential of WhatsApp. Offering a different of templates, automation options, and customizable flows, it revolutionizes how businesses engage with customers on the platform. With Zoko, my tasks are streamlined, inquiries managed, and customer support seamless. Its intuitive interface and versatile capabilities empower businesses to create tailored experiences, from automated order confirmations to personalized promotions, driving engagement and satisfaction.

Using app

About 24 hours

Total reviews

3

Average rating

4.7

1 / 5 Share

March 22, 2024

Hidden Charges, plans started at $34.99, I waste my time and deleted my whatsapp business for not reson.

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

March 12, 2024

One Stop Solution For Shopify Stores. Apart from everything that you can do on WhatsApp, Zoko's built-in automations for Shopify have revolutionized how we handle abandoned carts, customer interactions, and marketing efforts, making us more efficient. If You Dont Have It, You Cant Scale Your business Seamleassly, Must Use This application.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 6, 2024

Nice service for entry level and established brands as well as organisations.

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 27, 2024

I can confidently say that integrating Zoko into our Shopify store has been a game-changer. Zoko's WhatsApp API functionality has streamlined our communication with customers, making it easier than ever to provide quick and efficient support. The app's interface is easy to navigate, allowing us to manage conversations seamlessly. What truly sets Zoko apart, however, is its exceptional support team. Aaquib and Vijit have been great, and always available to assist with any questions. I highly recommend Zoko to any store looking to elevate its customer service experience.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

I've been using Zoko for two weeks now, and I find it an essential app for interacting with customers and confirming my COD orders. The automated messages are excellent. I'm sure there's more for me to try, but so far, it has been a good experience, and the service and support provided are exceptional.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Very useful tool of utilizing whatsapp benefit to its function. Several templates, automation and flow can be created by using Zoko

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Excellent app, super team. Highly professional.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Awesome, i had a mess with my internal processes with 4000+ orders a month, now Zoko has helped me solve all of that, the customer service is amazing and really help you out whenever you need, even the onboarding call is great!! thanks.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! because unlike other whatsapp apps that's exactly what we do, specifically help ecommerce merchants like you! Managing 4000+ orders a month is no small feat, so it's awesome that Zoko has been a game-changer for your internal processes. Thanks for the shoutout to the team and especially our onboarding process. Glad to hear that we really stepped up to make sure you were well taken care of. Thanks for sharing your positive experience, and here's to continued success with your streamlined operations! Cheers! 🎉🚀👍

5 / 5 Share

Jan. 2, 2024

Using it for more then a month now had many difficulties at the time of starting and setting everything, but the team for with me all the time Benn was my onboarding manager who helped me in every way possible their dashboard is pretty stable and easy to use I am happy to partner with them for my Whatsapp API, their mobile app still needs a lot of work in many aspects but overall it's a very good experience to me.

Store

Omacme

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Absolutely, glad to hear you love Zoko's product and service! Thanks for the shoutout to Benn, your onboarding manager, for being such a rockstar during the setup. Sounds like he really had your back. It's cool to hear that our dashboard is easy to navigate and you're vibing with our WhatsApp API partnership. About the mobile app, thanks for your pointers to where we can level up. Keep those suggestions coming – they're gold for making things better. Thanks for sharing your thoughts and keep up this great collaboration! 🌟👍

4 / 5 Share

Nov. 27, 2023

Zoko's been a convenient go-to for communication – smooth interface and easy to navigate. However, it's a tad frustrating when certain messages aren't supported. Here's hoping for some updates to iron out these knks.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your kind words. We have noted your feedback for support on GIFs, Stickers, Reactions etc. Those, as you know, are not supported by the official WhatsApp API yet. We will have them as soon as WhatsApp API supports them. We are working closely with WhatsApp to convey feedback and will let you know as soon as they are available