Zoko: WhatsApp & Instagram CRM

Jan. 14, 2025

zoko has been very helpful with informing our customers with order related information. The support and onboarding team is very accessable for integration adn account setup.

Jan. 13, 2025

Zoko has been a game-changer for our business! The platform is incredibly intuitive and has streamlined our communication with customers through WhatsApp. The automation features are a huge time-saver, and the CRM capabilities make managing customer interactions seamless. We've seen a significant improvement in our response times and customer satisfaction. The support team is also top-notch and always ready to assist. Highly recommend Zoko for any business looking to level up their WhatsApp engagement!

Jan. 11, 2025

It has been good for integration. We integrated third party apps like breeze and judge me. The entire process was seamless and hassle free.

Jan. 9, 2025

This app has been an absolute game-changer for my business! It’s incredibly helpful in boosting sales and streamlining processes to manage them effectively. The service is excellent and impressively quick, making the entire experience seamless. Within a short time, I’ve already made 6 times the amount I invested in the services—completely worth every penny! A special shoutout to Nishant for his patience and kindness throughout the entire process. He has been amazing in addressing all the queries and guiding us whenever needed. Highly recommend this app and their exceptional team!

Jan. 9, 2025

Amazing software to take our brand to the next level. Great team and support... aquib has been a champ.

Jan. 9, 2025

WhatsApp messaging has been easier for us with Zoko interface. Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp.

Jan. 9, 2025

I’ve been using Zoko for managing WhatsApp API, and it’s hands down the most complete platform out there. The flows and automations are incredibly intuitive and powerful, far superior to other platforms I’ve tried. What truly sets Zoko apart is their support team. They’re always responsive, knowledgeable, and go above and beyond to assist with any questions or issues. It’s rare to find such dedicated support in this space. Highly recommend it!

Dec. 31, 2024

Misleading, the $ 4.99 is only shopify plug-in charges. Once you install the app, you will not be able to integrate it. They will call you to take you through the offers at which point depending on your scale you will charged extra (i believe starting is around 3k for a small brand).

Dec. 28, 2024

WhatsApp messaging has been easier for us with Zoko interface. Helped us with Abandoned recovery, Broadcasting and more. In return we have made it around 100%-200% of the amount invested in Zoko. Thank you!

Dec. 24, 2024

We've been using the Zoko WhatsApp API for a few months now, and it's been a must have feature for an online / offline business! The real-time messaging, automated workflows, and analytics have streamlined our operations and boosted customer engagement significantly. The support team deserves a special mention for being responsive and helpful whenever we had questions. If you're looking for a reliable and scalable WhatsApp API solution, Zoko is the way to go. Highly recommend it to anyone looking to enhance their customer communication area!

Dec. 23, 2024

Excellent app !.. Whatsapp broadcast is the new meta of marketing Email vs Whatsapp broadcast if you send to 100k email subscribers an email campaign you may have 5% read ratio but in whatsapp it is maybe reach 25-50% read ratio which is x5 to x10 better results The app is good because it let you control whatsapp + facebook + Instagram in single place There's a lot of fees you are going to pay in order to get more from the app .. at the end they are providing excellent service ,, I hate the prices of Meta and zoko app but they are doing excellent job and excellent ROI for me.. I wish they add some features from Manychats app ( like automation reply on comments in Instagram and start chat after a comment ) overall it's easy to use ( still you need to learn stuff to get the most value of the app ) They are always ready to help.. Looking for more from them

Dec. 23, 2024

Good support team and simple and fast dashboard, highly recommended

Oct. 17, 2024

I’ve been using Zoko for a year or so now, and it’s been a great tool for our online business. Integrating WhatsApp with Shopify through this app has eased our communication and automated many aspects of our customer interactions, allowing client to chat with us easily. The team at ZOKO have been kind and patient with me, teaching and helping me understand the system. Always happy to pop on a google Meet call, to assist very quickly. Thank you ZOKO team.

Oct. 14, 2024

I can't say good enough things about Zoko. This software is a marketing and customer service POWERHOUSE. Customers much prefer to use whatsapp (yes, even many in the US) and they always tell us how they appreciate that we have this option. Zoko's customer service is beyond a shadow of a doubt the best I've received for a SaaS product. Anything I want to create, they will figure out how to do it. No matter how wild the flow is. This is easily my favorite SaaS for my shopify store.

Oct. 12, 2024

Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp. Cons: AI only in english, and crm integrations are not great for lead management.

Sept. 24, 2024

I was very disappointed as priced showed of $4.99/mo it's not the full price, but you have to add montly subscription (at least $34.99/mo) plus messages charges, for a startup is really too much!!

Sept. 24, 2024

Zoko has truly transformed how we handle customer interactions at Memorytrain! We have now been using the app for more than a month and have seen more than 21,000 Indian rupees worth conversions from abandoned checkouts! The app is intuitive, efficient, and packed with features that streamline our communication on WhatsApp. The onboarding process was exceptional, all thanks to the incredible expertise and charm of Aaquib, who made the entire setup seamless with his deep knowledge and personable approach. Highly recommended!

Sept. 14, 2024

I’ve been using Zoko for a few months now, and it’s truly been a game-changer for my e-commerce business. Integrating WhatsApp with Shopify through this app has streamlined our communication and automated many aspects of our customer interactions, saving us countless hours. The team was very kind to me and help with everything i needed (:

July 30, 2024

Zoko has revolutionized our WhatsApp marketing strategy. The AI chatbots provide human-like responses within seconds, solving our previous slow response time issues. We've set up automated messages for order confirmations, shipping updates, and more, with impressive open rates. The centralized chat feature allows us to manage multiple sales reps efficiently, all using the same WhatsApp number. As a supervisor, I can easily monitor all chat activities through the Zoko dashboard Since implementing Zoko, we've seen: Doubled customer conversion rate Improved customer satisfaction Increased customer retention Suggestion for Improvement Adding a number masking feature to protect customer contact information from sales representatives would be beneficial. We highly recommend Zoko to other Shopify merchants looking to enhance their WhatsApp marketing efforts. It's a powerful, user-friendly, and cost-effective solution that has significantly improved our business operations.

July 15, 2024

Nice software that helps you out to send whatsapp messages with data from shopify, you can customize almost everything in the messages. After you understand how it works, it's very easy to make new flows, customize to your needs and have better notifications to your customers. I hope in a near future can expand the languages of ChatGPT auto-answer modes, as we have an store non-english, we manage with their guide how to make all our messages in spanish.