Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.9
feedback
1,061
chart
#2,503
All reviews
Rating Breakdown
Review RSS Feed
July 19, 2021
Muito fácil de usar. Uma ótima ferramenta!!! Estão de parabéns, muito obrigado por fazer parte do meu sonho.
July 16, 2021
most of the time unable to send msg and it always show announcement stating there's an issue. This issues didnt solve for few months. Email support also didnt reply.
We have replied with the possible solution to your query. Please check if you received it. In case of further doubts, please let us know, we will be happy to help. Best Regards!
July 13, 2021
Muito bom esse app. Pode editar o botão do Whatsapp e ter um botão para que os visitantes compartilhem a sua página.
July 13, 2021
It was better but most of the time the automated abandoned cart messages don't go. They just put up an announcement stating there's an issue but I get billed inspite of that
July 12, 2021
Im unable to send you email. Please email me at [email protected] and my shopify is mahroze.myshopify.com. Serious Issue!
Hello Dear Customer, We send you an email. Please check if you received it. In case of further doubts, please let us know, we will be happy to help. Best Regards!
July 7, 2021
Super, verdaderamente es grais. Las ventas aumentan teniendo esta opcion, funciona perfectamente, la recomiendo.
July 7, 2021
The email support is so reliable! they answered fast and helped me with my queries. The app is very useful! Highly recommended!
July 5, 2021
Abandoned Checkout Recovery not working for the longest time more than 90 days. No Email from them only a update notification on the app. Avoid!
Using app
Almost 2 years
Total reviews
2
Average rating
3.0
Hello Dear Customer, We really appreciate your feedback. Please, if you face any problem with the app, you can contact us through the following email address: [email protected] Best Regards!
June 28, 2021
No me gusto ya que no puedo modificar el mensaje que deseo le llegue al cliente, el que esta predefinido es demasiado, frio, distante poco amable, y robotizado. Les sugiero buscar forma para crear uno mismo el mensaje conforme el espiritu que deseamos mostrar a nuestros clientes
Hello User, Apologies for the inconvenience caused to you. The feature for editing the content of a template message will be available in our upcoming build release. In case you of any other queries, please write to us at [email protected]
June 19, 2021
me ha encantado, gracias por la ayuda, esta aplicación es muy util para las tiendas que comenzamos, es muy facil de usar y muy practica.
Oct. 19, 2021
The worst possible app. I am revising my review now. SuperLemon has been purchased by GupShup and has become an orphaned child. No support. No one to respond to your questions. Got an API through SuperLemon and suffering still. No one in GupShup knows anything about SuperLemon. Horrible. Avoid at all cost. There are a million other providers that provide way better service than these blokes.
Hi, Apologies for any inconvenience caused. Can you please raise a ticket by emailing to [email protected]. We will help you resolve your query ASAP.
June 17, 2021
The lack of support is truly unbelievable. All I ask is that the close button on the chat widget be fixed. I have followed up 3 times without any response.
Hello User, Apologies for the inconvenience caused to you. We have already raised this issue to our developer team for investigation. You will be immediately updated on the same ticket as we receive a revert from them. Thank you for your patience.
July 8, 2022
Deleted the APP. The request you are making to add registered on Google analytics from the widgets clicks that feature is not available right now This app used to work fine, now 2 weeks this ” We are facing issue in sending Automated messages for abandoned cart template messages. We are working on resolving this. Apologies for the inconvenience caused. Appreciate your patience.”
We apologize for the inconvenience caused. We are working hard to fix this issue as soon as possible. Please write to us at [email protected].
June 9, 2021
Used to work well for over a year but the last 6 months have had several issues. The automated Abandoned cart has stopped working twice, for weeks on end without any notification. Who knows how many sales have been lost due to this. It was addressed by the developers only for it to happen again a few weeks later. Been told it would be fixed in 2-3 days - more than a week later and no response. Very generic responses usually from the Help Desk Team. Unfortunately lost all faith in the app. Just found a better app for the same price with more functionality and more trust ratings.
Our support team is in contact with you on ticket #22004. We are working hard to fix this issue as soon as possible. We apologize for the inconvenience caused. Please wait for our response in the ticket.
July 27, 2021
I have been trying to get a simple request done for the last 2 days now. It seems to be taking a lifetime. When are you going to reply and do? The support has been great so far, I hope it stays that way and my request gets seen to.
Hi, Apologies for the inconvenience caused. We have replied to your query. Kindly write back to us if you are still facing the issue. Regards, Team Superlemon
June 6, 2021
Good Application reduces manpower cost and saving time. Having very simple Set up & configuration. Overall good
Hello Dear Customer, We really appreciate your feedback. Please, if you face any problem with the app, you can contact us through the following email address: [email protected] Best Regards!
June 4, 2021
I love it! I use the app to help my customers with Questions & Answers. It´s perfect to give a personalized support...
Hello Dear Customer, We really appreciate your feedback. Please, if you face any problem with the app, you can contact us through the following email address: [email protected] Best Regards!
June 3, 2021
Excelente aplicativo e gratuito. Hoje em dia os clientes querem respostas rápidas, o whatsapp é obrigatório.
Using app
22 days
Total reviews
1
Average rating
5.0
June 3, 2021
Maravilhoso! Fácil de usar e atende às minhas expectativas, depois de baixar vários apps difíceis e chatos, esse surpreendeu.
June 2, 2021
For free Whatsapp integration - Impressive. After trying and failing 9-10 other Whatsapp chat Shopify apps this one installed and was up and running in minutes. No need payment, no Facebook account setup, no registration, no first-run bugs etc. It has very flexible presentation options (left/right, icons, agents, auto lists, on-line hours, off-line messages etc.) Will be trying this further for 1-2 weeks and feel confident in signing up for the not-expensive payment plan in the near future.