Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.6
feedback
1,058
chart
#2,239
All reviews
Rating Breakdown
Review RSS Feed
July 22, 2021
very good app but for me its showed that I'm away all the time while I put all days and time as working hours
Hello User, Apologies for the inconvenience caused to you. We value your feedback. If you are facing any issues, request you to please raise a ticket at [email protected] for a faster resolution of your issue.
July 12, 2021
Im unable to send you email. Please email me at [email protected] and my shopify is mahroze.myshopify.com. Serious Issue!
Hello Dear Customer, We send you an email. Please check if you received it. In case of further doubts, please let us know, we will be happy to help. Best Regards!
July 27, 2021
I have been trying to get a simple request done for the last 2 days now. It seems to be taking a lifetime. When are you going to reply and do? The support has been great so far, I hope it stays that way and my request gets seen to.
Hi, Apologies for the inconvenience caused. We have replied to your query. Kindly write back to us if you are still facing the issue. Regards, Team Superlemon
June 6, 2021
Good Application reduces manpower cost and saving time. Having very simple Set up & configuration. Overall good
Hello Dear Customer, We really appreciate your feedback. Please, if you face any problem with the app, you can contact us through the following email address: [email protected] Best Regards!
June 4, 2021
I love it! I use the app to help my customers with Questions & Answers. It´s perfect to give a personalized support...
Hello Dear Customer, We really appreciate your feedback. Please, if you face any problem with the app, you can contact us through the following email address: [email protected] Best Regards!
May 29, 2021
Estou gostando muito! faz pouco tempo que estou usando. mais esta suprindo minhas expectativas. bom demais.
Olá Prezado Cliente, Agradecemos muito o seu feedback. Por favor, se você enfrentar qualquer problema com o aplicativo, pode nos contatar através do seguinte endereço de e-mail: [email protected] Cumprimentos
Oct. 22, 2020
muito bom, o fato de ter versão grátis, faz com que o cliente experimente e conheça mais do app, percebendo que pode melhorar e aderir um plano pago para mais funcionalidades
Sept. 29, 2020
GREAT TO SEE THE APP WORKS AMAZINGLY GREAT TO SEE THE APP WORKS AMAZINGLY GREAT TO SEE THE APP WORKS AMAZINGLY
July 24, 2020
Application serviable, simple à utiliser et comprend de bons fonctionnalités. Application serviable, simple à utiliser et comprend de bons fonctionnalités.
July 17, 2020
Unique app. Very good and well documented. Great support with quick response. 4 stars and not 5 because of the automated abandonded cart that may not fit your store. - a US phone number format is used to send automated messages. So if your store is located outside US, your customer may be surprise, even worse consider this as spam. - Customer can't reply directly, they must click on a link. Can be a deal breaker. I really hope we could import our own number for this functionnality, or select a given number from our country code, that would be great. Hopefully in the future... Some of the reasons are because of the WhatsApp API limitations in phone number application. Thank you,
Thank you so much for your review. We know that brands want to use their own number, and we are working on an update that will enable this in our app very very soon. We will update you on email :)
July 4, 2020
Me parece muy bueno tener una herramienta como esta en nuestra tienda virtual, le facilita al cliente.
June 2, 2020
Great so far hopefully o see some results. Really want that first conversion so maybe engaging with customers more will helpful
May 27, 2020
It was easy to install. I had trouble with responding to customers who wanted to chat when on laptop
Hi there, thank you for sharing your review and using our app. We appreciate it. We have sent you an email to understand the problem you were facing. We are here to help you solve your problem :) Team SuperLemon
May 19, 2020
muy buena! app aun no me figura pero la configuracion es super sencilla al parecer tengoq ue valorar para que figure
Hola, Muchas gracias por tomarse el tiempo para revisar nuestra aplicación. Revisé tu tienda y todo lo que configuraste funciona perfectamente. El botón de chat también se muestra para tu tienda. He respondido a su correo electrónico con más información. Por favor verifique y responda para que pueda responder sus preguntas. ¡Gracias! Team SuperLemon
May 16, 2020
It's really help me dude, I'm really interested about this app. Even it have a free plan but it's good for me
May 1, 2020
The app is amazing its only a bummer that there is no Dutch option on it for automatic whatsapp messages
Thank you for your kind review. We appreciate it 😊 We would gladly add Dutch templates to our app. We have emailed you for more details regarding the new language templates. Thank you for choosing us! Team SuperLemon
Jan. 31, 2020
Does it's part well, I am currently using the free version of the app hope will enable the paid in my future endeavors
Oct. 30, 2019
I've been using the app for a couple of months and it works pretty good. The free plan has considerable features and support is very fast and kind.
Hey, this is Preetam. Thanks so much for being a long-time user of our app. We are very happy that our app has added a lot of value to your store. And we hope you continue using our app in the future. I'm happy to have made the button design change for you within minutes. I hope you like it, it looks good on your store. And regarding your feedback, yes we will improve our app and add more chat button customisation options in the future, which will give you greater flexibility over the button design. Thanks again for using our app. Have a great day! Kind regards, Preetam Nath SuperLemon Apps
Sept. 14, 2019
The app just solved my problem, by connecting my store customers with WhatsApp. Earlier, I used to download customer data from Shopify, add them to my address book and contact them on WhatsApp. Now, this is just a click away!! You guys done a brilliant job!! Suggestion would be 1) In CRM, if you can help with a page of customer-wise history of messages (either full or message type) that have been already sent to that customer. 2) In abandon cart customer, sometimes they would have already placed an order. so, next to customer name if you can add info "last order date", this will avoid the confusion. Rest all is working well.