All reviews

Rating Breakdown

  • 5
    63% (221 ratings)
  • 4
    2% (8 ratings)
  • 3
    2% (8 ratings)
  • 2
    3% (11 ratings)
  • 1
    29% (102 ratings)

Reviews with Text

  • 99% (347)
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1 / 5 Share

Nov. 25, 2021

no customer support previously it was good, but now it is owned by GUPSHUP and they are not intrested in customer services.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

June 4, 2021

Massive drop in abandoned cart recovery from 15% to 3 & 5%. Looks like none of the messages are being sent but charged per message as per their fees. Poor experience since the founders have left. Not at all happy with the product now. Why are you guys charging fees for Transactions when 70% of the message don't even reach the customers? It is unrealistic to realize a 60-70% Drop in abandoned cart recovery. FAILED APPLICATION, GUPSHUP Acquisition has made it worse. Namesake UNICORN the company is.

Using app

Almost 2 years

Total reviews

27

Average rating

3.6