All reviews

Rating Breakdown

  • 5
    77% (814 ratings)
  • 4
    4% (45 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (21 ratings)
  • 1
    15% (163 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 29, 2022

Worst customer service PATHETIC, even though you choose the Ultimate plan which says "priority customer service" they don't reply with a proper response. Our issue is still in a pending state.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Apologies for any inconvenience caused to you. Request you share the issue you are facing at [email protected], and we will surely solve it as soon as possible.

5 / 5 Share

Aug. 13, 2022

ate agora to gostando so poderei dar nota bacana qd estiver ja usado por um tempo.acredito que sera uma boa experiencia

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado por sua revisão maravilhosa. Esperamos sinceramente que nosso aplicativo ajude você a se conectar com seus clientes e expandir seus negócios. Tenha um bom dia :)

1 / 5 Share

Jan. 19, 2024

Worst Customer Service. Not happy at all. I have asked the team to release my API integrated phone number but no one from the team is replying.

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Apologies for any inconvenience caused to you. Request you share the issue you are facing at [email protected], and we will surely solve it as soon as possible.

3 / 5 Share

Aug. 9, 2022

O aplicativo a bom mais esta com um problema de continuar no site o logo do whatsSap sempre tem que ficar reiniciando ele !

Using app

12 days

Total reviews

2

Average rating

4.0

Developer Reply

Oi, Pedimos desculpas por qualquer inconveniente causado a você. Solicite que você compartilhe o problema que está enfrentando em [email protected] e certamente o resolveremos o mais rápido possível.

5 / 5 Share

Aug. 3, 2022

best and useful app for a new business and this comment is really coming from the heart. thank you so must

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business. Have a good day :)

4 / 5 Share

Aug. 2, 2022

Me parecio muy rapido y facil de configurar, y la version free esta muy buena, de todas las versiones que provee, me quedo con esta app

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Gracias por tu maravillosa reseña. Esperamos sinceramente que nuestra aplicación lo ayude a conectarse con sus clientes y hacer crecer su negocio. Que tengas un buen día :)

4 / 5 Share

July 25, 2022

Local Índia Great app. Increased conversion rate. Easy to use and configure. Thanks a lots. Looking forward to capture visiting customer details.

Using app

About 7 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2022

Great app. Increased conversion rate. Easy to use and configure. Thanks a lots. Looking forward to capture visiting customer details.

Store

Stonkar

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business. Have a good day :)

2 / 5 Share

July 21, 2022

Es funktionierte erst gut, jetzt kann man die App nicht mehr benutzen. Das Icon ist einfach verschwunden und die Quick-Replies in der App funktionieren auch nicht mehr.

Store

La Pepa

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

1 / 5 Share

July 22, 2022

La extensión para chrome no funciona. Al dar clic para redactar las plantillas no funciona. Hemos contactado con soporte, pero no nos han dado solución y llevan más de 3 días sin responder nada al respecto.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hola, Disculpas por cualquier inconveniente causado a usted. Solicite que comparta el problema que enfrenta en [email protected] y seguramente lo resolveremos lo antes posible.

1 / 5 Share

July 4, 2022

Venho através de recomendação mas infelizmente o app esta muito ruim , não abri para configurar !!!!!

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 11, 2022

Muito útil esse app. Auxilia muito no atendimento mais rápido aos clientes online. Direciona direto para o Whatsapp

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado por sua revisão maravilhosa. Esperamos sinceramente que nosso aplicativo ajude você a se conectar com seus clientes e expandir seus negócios. Tenha um bom dia :)

5 / 5 Share

May 22, 2022

Llevó 1 año utilizando esta app. No hay ninguna igual, con tantas funciones y que funcione tan bien. Excelente. Aunque el precio podrían ajustarlo un poco.

Using app

10 months

Total reviews

8

Average rating

4.3

Developer Reply

Gracias por tu maravillosa reseña. Esperamos sinceramente que nuestra aplicación lo ayude a conectarse con sus clientes y hacer crecer su negocio. Que tengas un buen día :)

1 / 5 Share

May 11, 2022

Very rarely i do this. installed this app and subscribed for ultimate plan. From day 1 the whats app icon was not showing properly on the website after landing on any page, every-time when new page is browsed one has to refresh page to make the icon visible . We escalated this issue with video recording, it took good 14 days to fix this issue with multiple follow ups, and the issue got resolved creating major issue on our website i.e our "add to cart" and "checkout" button stopped working. It took 2 days for us to identify that when there was NO sale happening and some buyers complained. 2) We then escalated this new issue to them, and we are sitting and waiting for them to fix this, and our live website has currently non-working "add to cart" and "checkout" button. Will wait till today for any positive outcome, if not shall uninstall the app for good.

Using app

27 days

Total reviews

4

Average rating

4.0

1 / 5 Share

April 28, 2022

This app isnt right for my store so had to delete but seems to work well if you need Watsapp, Live Chat or Messenger. I had an issue with deleting and someone contacted me straightaway when I sent an email and added a review.

Using app

About 1 hour

Total reviews

8

Average rating

4.5

Developer Reply

Hi, Apologies for any inconvenience caused to you. Request you share the issue you are facing at [email protected] and we will surely solve it as soon as possible.

3 / 5 Share

April 23, 2022

gostei, mas esta bugando, nem sempre aparece para o cliente, gostaria de saber o que esta acontecendo

Using app

5 months

Total reviews

1

Average rating

3.0

5 / 5 Share

April 17, 2022

I just used this app and its everything I didnt know I needed! The paid version "ultimate plan" was seamless! I did not need to look at 2 different tabs to text my customers on whatsapp and check their orders on shopify! In where I stay, people use whatsapp on a daily basis so this really helped me a lot in my business! I especially love the Whatsapp features! Thank you SuperLemon for this amazing service

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business. Have a good day :)

5 / 5 Share

April 15, 2022

very good ,I'm using the free version, and so far so good,But sometimes don't show ICONS, wonder why

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business. Have a good day :)

5 / 5 Share

April 12, 2022

Acabo de instalar está aplicación en mi tienda online y me parece genial, estoy encantado. ¡¡Mil Gracias!!

Store

Testimu

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Gracias por tu maravillosa reseña. Esperamos sinceramente que nuestra aplicación lo ayude a conectarse con sus clientes y hacer crecer su negocio. Que tengas un buen día :)

5 / 5 Share

April 11, 2022

La configuración es bastante amigable! Me ayudó a hacer los cambios que necesitaba, haciendo una experiencia linda.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por tu maravillosa reseña. Esperamos sinceramente que nuestra aplicación lo ayude a conectarse con sus clientes y hacer crecer su negocio. Que tengas un buen día :)