SL: WhatsApp Chat + Marketing
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Connected several times for resolution of issue but getting no response. Very poor after-sales support. Not recommended
Super simple to install and customise. I just installed it yesterday and I hope it works without issues
We used to love this app. While we understand the current pandemic situation - having been a paid customer for months and not receiving responses on business-critical bugs or issues with the app for over a week even after emailing the support and messaging one of the founders personally is unacceptable in our opinion. We are migrating to another service provider. UPDATE: Developer's reply says that the issue is fixed. I'm assuming this is an automated response as the issues have not been fixed.
Hi, Apologies for the inconvenience caused, We were facing this issue intermittently and this issue has been fixed now. Kindly write to us at [email protected] if you are still facing the issue.
Recién estoy probándola en versión free y desde ya me parece lo máximo, es lo que buscaba, super amigable y con opciones suficientes para ésta versión como para iniciar cualquier business. Felicitaciones al equipo que está detrás de ésto y millones de gracias
This app has been a great boost for our online store. Most of our sales come from whatsApp whithin our online store via a Facebook ad
es genial esta aplicación, me ayuda inmensamente para la atención al cliente, es la vía mas rápida de comunicacion hoy día para vender
Great free WhatsApp Chat App. Integration is seamless and hassles free. You can do it in a fly. GO FOR IT.
Excelente aplicación. Con múltiples posibilidades de configuración te permetie tener un contacto directo con tus clientes.
Robust and useful! This is a simple App which can be used to boot customer support instantly, It is convenient and friendly.
APP SEMPLICE, EFFICACE E FATTA BENE, COMPLIMENTI AGLI SVILUPPATORI E A TUTTI QUELLI CHE SI SONO IMPEGNATI
Muy buena, tiene todo lo que necesita un CRM centralizado a través de whatsapp en las características premium
Great Features and highly indispensable app. Must Install for those who want to bring their customers closer and confident about your business
Tried contacting their support team multiple times via email but no response at all. Disappointing....
Hi, Our Support team has promptly responded to your queries(#16841, #17103) and awaiting your response on this email ids [email protected], [email protected]. Kindly let us know if you haven't received any replies from us. We will help you solve your queries.
a great app very intuitive congratulations keep it up because it differs from the rest of those on the market thanks
Especially on Shopify, it's not often you come across a free-to-use app. SuperLemon has innovated beyond our expectations and created so much value that I wish I could thank them even more. The best solutions are simple solutions and their platform is both - simply effective.
I'v been using this app for a short time but I like a lot. Easy to setup and very useful. I'd like to suggest the ability to change the order that the Agent Name appear in the front panel. People use to click in the first agent always... rsrs
Scheduling of agents at the same or at different time and days of the week is easy. Setup was quick.
La app no esta funcionando desde el dia de ayer, no redirige el envío de mensajes de carrito abandonados a whatsapp, alguien mas con el mismo problema?
Hola, Disculpas por la demora en la respuesta, Existe un problema con la generación de códigos de descuento en la plataforma Shopify que, a su vez, está afectando nuestro mensaje manual con códigos de descuento. Nuestro equipo de desarrolladores está trabajando para solucionar este problema con el equipo de Shopify. Mientras tanto, puede enviar mensajes manuales sin códigos de descuento o usar códigos de descuento generados por usted manualmente y usarlos mientras envía los mensajes. Seguramente le avisaremos cuando se solucione el problema. Saludos, Anuj
The app is nice , but unfortunately very slow customer support. Am using this app suddenly disappeared and their support is unresponsive
Hi, Apologies for the delayed response, There is an issue with Discount code generation in Shopify Platform which inturn is affecting our manual message with discount codes. Our developer team is working on fixing this issue with Shopify team. Meanwhile you can send manual messages without discount codes or use discount codes generated by you manually and use them while sending the messages. We will surely let you know when the issue is fixed. Regards, Anuj
De momento estamos muy contentos,veremos en un futuro lo estable que es esta aplicación.Facilita mucho la comunicación con nuestros clientes.
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