Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.8
feedback
1,061
chart
#2,503
All reviews
Rating Breakdown
Nov. 14, 2022
this is one of those apps that actually does what it says it does and does it really well, if you want a free whatsapp button you get that with no issues, also you can set it up in a whole range of diffferent ways and it has a lot of interesting options to grow with your store.
Nov. 14, 2022
Estou a mais de um mês tentando entrar em contato com o suporte para resolver BUG do APP e não obtenho resposta. Suporte péssimo! Adquirimos a versão paga do sistema e simplesmente não conseguimos usar. Que atendimento é esse? Horrível...
Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível. Agradecemos muito sua paciência.
Nov. 2, 2022
The app is good, but the support is VERY BAD! We've been writing to [email protected] for more then a week for multiple times and we never hear back from them. We wonder, what kind of a service is this. You sell your product and you never reply when your product throws an error?
Sincere apologies for the inconvenience caused. We shall get in touch with you regarding the issue and resolve it as soon as possible. We highly appreciate you patience.
Oct. 31, 2022
No me deja vincular la cuenta comercial de Facebook, no deja personalizar las plantillas, algunos procesos están en ingles.
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted con respecto al problema y lo resolveremos lo antes posible. Agradecemos mucho su paciencia.
Oct. 27, 2022
WORST APP and THE WORST customer service. No one cares in this company and does not even bother replying or acknowledging an email. I would like to unsubscribe and please HELP me for the same and at least take an initiate now to reply.
Sincere apologies for the inconvenience caused. We shall get in touch with you regarding the issue and resolve it as soon as possible. We highly appreciate you patience.
Oct. 26, 2022
Muy mala aplicación, no se pueden modificar las plantillas y algunas solo están disponibles en ingles. no se puede personalizar nada.
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted con respecto al problema y lo resolveremos lo antes posible. Agradecemos mucho su paciencia.
Oct. 26, 2022
Usé esta aplicación para poder tener el botón en mi página principal, sin embargo, creo que hubo unos pequeños Bugs, que hizo que tenga que desinstalarlo y volver a instalarlo nuevamente... La verdad es que no sé porqué ocurrió eso... Por lo demás es una gran aplicación
Oct. 17, 2022
Is someone still maintaining this app? I've been sending emails for almost two weeks with no response :(
Oct. 14, 2022
very bad customers support,not able to see if automated msges are being sent to the customers are not
Oct. 13, 2022
Excelente , muy práctica y util para todos los que realizan ecommerce , se los recomiendo a todos los interesados
Oct. 8, 2022
Até o momento o app tem sido de grande valia para minha loja. As mensagens automáticas que eles enviam aos carrinhos abandonados tem sido de grande prospecção de clientes
Oct. 5, 2022
molto bella e funzionale , solo che devo ancora capire delle cose ...ma con calma ci riusciro ...dovete provarla
Oct. 3, 2022
Tem muitos bugs! Demora pra carregar! Tem que dar refresh na página toda hora! Fora isso ele é bem configurável!
Sept. 27, 2022
Amazing app, would love to see a few more updates. Like country code search in opt-in using name or code and designing the opt-in pop-up image to match the store look and feel. if that gets implemented, then for sure 5-stars!
Sept. 27, 2022
Worst Customer Service EVER! The app is good, but some things aren't working and the support isn't helpful. Only e-mail and they can take days to reply us (with no solution). Too bad... because the idea is really good.
May 18, 2023
TODAYS's UPDATE: THIS IS THE WORST APP. IT ONLY HURTS OUR BUSINESS. Now the reconfirmation Link does not work in the case of COD. The APP Support is gone from IOS and ANDROID ALL OF A SUDDEN. We can even log into the account with our Shopify Store ID. It says Bad Gateway error 502. The customers are annoyed, and we lose business. We have been using it for a while, but the problem persists, and we are still waiting for someone to help. If someone is ordering a CASH ON DELIVERY -- why should ve request to make the payment saying the payment is pending? When someone places a COD order, they get a message to reconfirm; once they do, they do not get any message saying the order is confirmed. Because of this, customers get annoyed and cancel orders. Just looking for a different alternative. Abandoned Cart Template: Hi {{customer_name}}, the payment for your order of {{currency}} {{total}} from {{shop_name}} is still pending. Click the link to complete the payment and confirm your order {{checkout_url}}. "JUST ASKING FOR "PAYMENT" makes possible COD order to ZERO" COD Confirmation Template: Hi {{customer_name}}, thank you for placing an order of {{currency}} {{total}} from {{shop_name}}. Since you paid using the Cash on Delivery (COD) option, we need your confirmation before processing and shipping your order. Click on this link to confirm your order {{cod_confirmation_page_url}}. " BTW, the buyer never gets any acknowledgment or Thank You for confirmation message once they click on the link." They then try to get help and finally cancel the order. This APP ONLY increased our ABANDONED RATE. We had to stop the ABANDONED CART Automation. The only good thing about this app is that it gives WhatsApp opt-in numbers. We had written many emails,s and the concern was always transferred to the tech team with NO SOLUTIONS AT ALL, so we have to write this review.
Sept. 22, 2022
Totalmente instavel, cai toda hora. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Sept. 17, 2022
Aplicativo muito útil. Está me ajudando demais aqui. Muito obrigado aos desenvolvedores do App. Vou recomendar aos meus amigos.
Sept. 6, 2022
Muy intuitiva y buena recomendada por lo tanto si recomendaría esta aplicacion para que puedan integrarla en sus paginas
Gracias por tu maravillosa reseña. Esperamos sinceramente que nuestra aplicación lo ayude a conectarse con sus clientes y hacer crecer su negocio. Que tengas un buen día :)
Sept. 2, 2022
Não estou conseguindo colocar o botão na minha pagina da loja, estou fazendo tudo certo mas mesmo assim esta dando ruim.
Oi, Pedimos desculpas por qualquer inconveniente causado a você. Solicite que você compartilhe o problema que está enfrentando em [email protected], e certamente o resolveremos o mais rápido possível.