Interakt ‑ Sell on WhatsApp

Dec. 13, 2022

Catalogue and automation features are to look for in this platform, work well. Also, the support is up to the mark. PS Great support by Siddharth Bhatia & team

Dec. 12, 2022

The catalog setup was easy, collections collections sync seamlessly. The account setup took a bit of time but the support was there throughout.

Dec. 12, 2022

Good experience using the Interakt app and excellent support provided by Shivangi !, Integration with Shopify has made it easier and catalog setup is also very easy just by clicking. Thank you so much.

Dec. 12, 2022

Have been using Interakt for a month now. The customer support is really responsive and helpful. Really liked the automated messaging and notification system which keeps the hustle for you out of hand. Would recommend this platform for all the eCommerce businesses like ours.

Dec. 12, 2022

We are using Interakt for more than a year now and recently launched our WhatsApp only Store named "Fresh2U.in" with the help of Interakt and Shopify. The main support was provided by Interakt and they helped us to setup the whole integration through Facebook, Shopify and finally WhatsApp. Their features and support has been GREAT and the best part is Interakt provides a personalised attention to our problem and solves them. I will recommend you to use this integration and you will be very happy with it.

March 3, 2023

Great App, it really helped me a lot in adding new sales and addressing customer FAQs. Should have supported Size Selection Option Enabled

Dec. 9, 2022

Our onboarding experience with whatsapp sales channel was great. They patiently took us through each step and made the process smooth for us. We liked the part where each customer chat has the customer data readily available for the CRM to refer to and help the customer out on the basis of that information.

Dec. 8, 2022

INTERAKT is not Facebook/Meta. Please be adviced that this is an unprofessional Indian company working on behalf of them. The system has several bugs, problems. This is unnacceptable when it comes to a Whatsapp API, one of the most important aspects of a business in today's world. The team does not respond to our doubts via email. They have ignored and stoped responding after 2 weeks of use. We have several emails that have not been attended. The same goes for their Whats App service, they never respond and only work during Indian Hours. Which is unnacceptable for a worlwide service provider. Their agents are not capable of helping, they need to write down the doubts and go to the programer. It does not work as they do not speak english properly and there are several missunderstandings. Last, they have missed scheduled appointments. It was at 7am for us and they did not show up. We have evidence of all this. If this were a provider of any app then we would not complain. As a big company we are not used to deal with such unprofessional behaviour. We expected more due that it is part of the Facebook/Meta family. It is quit sad that FB invested in this type of company instead of devoloping the project bythemselves and avoid problems.

Dec. 7, 2022

Pricing and product is good, support can be improved. rest all is great to go about! specially quick replies , ready made sales templates.

Dec. 7, 2022

The account setup was easy and quick. Support was on time and certain features like automation and catalog is going to help a lot. Thanks

Dec. 6, 2022

Catalog seems to have limitations if the products have variation. I hope Whatsapp addresses this flaw. Apart from that automation and notification works well.

Dec. 5, 2022

This application is helpful in terms of sales perspective. The customer service is fast and speedy. Helpful for businesses.

Dec. 5, 2022

A great app for boosting performance and sales, the campaigns are very effective, enables the stats

Dec. 2, 2022

Great app works well but customer service is tough and very delayed takes quite a while to come to a conclusion or to resolve some technical issues

Dec. 2, 2022

Setting up the catalogue was an wonderful experience, I think this would really boost the business and customer engagement for our client. Also the user interface is really simple to understand.

Nov. 29, 2022

Catalogs connected easily and new campaigns created for automations. Got good support for integration and training.

Nov. 29, 2022

Thanks Support Team , great application , Awesome Features, Catalogue Connect easily with the platform , Transactional messages are awesome

Nov. 28, 2022

Promoting catalog on WhatsApp is quite an interesting feature, something more relevant than email marketing in current times. Hope to see more exciting features on this platform.

Nov. 28, 2022

This app works great for my brand, a real problem solver. The team is also very helpful and the product is subpar.

Nov. 28, 2022

Catalog connects easily with the platform and works well. Having said that, an apparel business has slight disadvantage as variant are not supported. This needs to be addressed.