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Cant Connect with existing WABA Account , Cant get support that failed sending the ticket
Hi there, sorry you’re unable to connect your existing WABA and that support ticket submission failed. We've recently updated our support system and encourage you to reach out via "Get support" again. Best, The WhatsApp Team
This is awesome. Easy to use, reliable, free and templates are customisable.
To be honest, the app is really good, but there are many bugs, and they happen frequently. I've only been using it for a week, and when a customer places an order, it's supposed to be sent automatically, right? Well, it's not. Instead, it sends the wrong template. I really don't see why it would be so difficult for the developers to fix this; they're clearly neglecting it. Besides that, it often sends mass messages that Meta detects as intrusive. I would really appreciate some support from you. Thank you very much, and I hope you improve.
Hi there, thank you for the detailed feedback, and we’re sorry for the experience. Sending the wrong template and unexpected behavior is not acceptable. Please contact us via "Get support" so we can investigate. Best, The WhatsApp Team
CANT ADD PAYMENT METHOD, PLS HELP, ALREADY MAIL SENT, NO SOLUTION GET.
Hi there, we're sorry for your experience. Please contact us by clicking "Get support" in the app to get help with adding a payment method. Best, The WhatsApp Team
It's a very useful automation service, but sometimes i face some issues in whatsapp application on phone, which is the customer number shown as unknown user which make some conflict, and the message which is contain the order details always doesn't appear while shown as this message may take a while, i already sent to whatsapp support and no one could fix my issue
Hi there, thanks for your feedback. We’re sorry about the issues with customer numbers showing as “unknown” and order details not rendering properly. Please click "Get support" in the app so we can help investigate. Best, The WhatsApp Team
great it helps
Hi there, thank you for the review! We’re glad the app is helping. If you ever have questions or suggestions, please contact us via “Get support” in the app. Best, The WhatsApp Team
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