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Great app and super easy to use from WhatsApp. Just install it and forget it—no extra fluff. It simply gets the job done by notifying my customers about their orders.
Hi there, Thank you so much for your positive feedback! We’re delighted to hear that you find the app easy to use and effective for keeping your customers informed. Your satisfaction motivates us to keep improving and delivering a seamless experience. If you ever have suggestions or need assistance, please don’t hesitate to reach out. Thanks again for choosing WhatsApp for Shopify! Best, The WhatsApp Team
Excellant , Easy to set up, to add the payment method for whatsapp for shopify, you need to visit the billing and payment section , select accounts, then select whatsapp business account, then add the payment method. At present , order confirmation, order shipped and order delivered is set up, we can use our own whatsapp business number and a copy of the message is shown in our whatsapp business account chat log. We noticed there are option to add new templates from the pre approved templates, however we could not find how to activate the approved template in whatsapp for shopify. for example, we added a review request template from the template library and it's approved by system but that is not visible in Whatsapp app in shopify to enable. It will be good if we can add abandoned cart messages also. please guide us if any one has already set up review request and abandoned cart messages.
Hi there, Thank you for your detailed feedback and for sharing your experience with setup and template management. We’re glad to hear the app has been helpful so far. Regarding template activation and adding new flows like review requests and abandoned cart messages, these are not currently available in the app. We’re actively working to include new features, and your feedback helps us prioritize what we work on next. Thanks again for choosing WhatsApp for Shopify. Best, The WhatsApp Team
A simple and efficient app that really makes work easier.
Hi there, We’re thrilled to hear that you find the app simple, efficient, and helpful in making your work easier. Your feedback motivates us to keep improving and delivering a great experience. If you ever have suggestions or need assistance, please don’t hesitate to reach out. We’re here to support you and your business. Thanks again for choosing WhatsApp for Shopify! The WhatsApp Team
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