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O Meta não deixa você usar o serviço de Inbox e esse App ao mesmo tempo. Você precisa desligar o serviço de inbox para poder usar esse aplicativo. Ou então usar um App terceiro para gerencias as mensagens inbox. Mas se eu usar um app terceiro já uso o terceiro para fazer tudo, as mensagens transacionais, inbox, outbound, etc. Esse Aplicativo é praticamente inútil. Serve apenas para lojas que usam o APP WhatsApp Business.
It's so amazing that i now find it impossible to manage my workflow without it
After the configuration is done, this message appears: Something went wrong. Please try again.
the customers had an old phone number in their account. When they placed a new order with a different number, the confirmation message was sent to the previous number. It seems the app uses the stored customer phone instead of the one entered at checkout. Please advise how to ensure messages go to the correct number.
We appreciate your feedback and apologize for the inconvenience. The app should send messages to the number provided at checkout, but there may be edge cases where the stored number is used. We’re looking into this and will work on a fix. If you have more information or specific examples, please reach out to support by clicking the “Get Support” link in the app. Additional information can help expedite the fix. Best regards, The WhatsApp Team
Amazing, wish Meta would add cart recovery messages !
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