Send timely order updates to your customers with WhatsApp
Rating
4.2
feedback
74
chart
#320
All reviews
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Nov. 8, 2025
Nov. 8, 2025
Nov. 7, 2025
Great app and super easy to use from WhatsApp. Just install it and forget it—no extra fluff. It simply gets the job done by notifying my customers about their orders.
Nov. 7, 2025
Excellant , Easy to set up, to add the payment method for whatsapp for shopify, you need to visit the billing and payment section , select accounts, then select whatsapp business account, then add the payment method. At present , order confirmation, order shipped and order delivered is set up, we can use our own whatsapp business number and a copy of the message is shown in our whatsapp business account chat log. We noticed there are option to add new templates from the pre approved templates, however we could not find how to activate the approved template in whatsapp for shopify. for example, we added a review request template from the template library and it's approved by system but that is not visible in Whatsapp app in shopify to enable. It will be good if we can add abandoned cart messages also. please guide us if any one has already set up review request and abandoned cart messages.
Oct. 29, 2025
Easy to set up. Given that this a new app, the initial functions are pretty neat. Features requests: - Merchants should be allowed to customise message templates - Broadcast function and message consent management - New message initiation via shopify admin, so CS life can be easier. Pricing seems to be cheaper than intergrating via other providers.
Hi there, Thank you for your thoughtful review and for using our app! We're glad you found it easy to set up and appreciate your positive comments about the initial features and pricing. We also appreciate your detailed feature requests. Your feedback is extremely valuable and helps us prioritize future updates. If you have more details or specific use cases for these features, please share them. We want to make the app as useful as possible for merchants like you. Thanks again for helping us improve WhatsApp for Shopify! The WhatsApp Team
Oct. 24, 2025
A simple and efficient app that really makes work easier.
Hi there, We’re thrilled to hear that you find the app simple, efficient, and helpful in making your work easier. Your feedback motivates us to keep improving and delivering a great experience. If you ever have suggestions or need assistance, please don’t hesitate to reach out. We’re here to support you and your business. Thanks again for choosing WhatsApp for Shopify! The WhatsApp Team