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Hasta ahora me va funcionando muy bien
Hello. Meta has rejected your messages, saying that they do not comply with Meta's rules. I submitted a request, but it has been pending for a month now. As a result, my customers have not received any messages for a month. Please advise me on what to do to resolve this issue.
Thank you for your patience and for letting us know about this issue. Message template approvals are managed by Meta and can sometimes take longer than expected. We recommend checking the template content for compliance with Meta's guidelines and reaching out to our support team for assistance in expediting your request. You can contact support by clicking the "Get Support" link in the app. Best Regards, The WhatsApp Team
i have installed this but iam a bit confused since i am sending whatsapp on order confirmation there is no optin from user will this result in my account being banned
Works smoothly and is far more cost-effective than other third-party apps. However, it’s missing a critical feature: the ability to edit templates. While you can create new templates in the WhatsApp Manager within Meta Business Suite, there’s currently no way to access or use those templates inside the Shopify WhatsApp app, which is quite disappointing. Hopefully the developers address this soon, as this limitation is a common concern mentioned across many other reviews.
Hi there, Good news! We have launched message customization. You can now customize messages (right in the app) to match your brand. Thank you for trying our app and for your detailed feedback! Best, The WhatsApp Business Team
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