All reviews

Rating Breakdown

  • 5
    86% (635 ratings)
  • 4
    6% (46 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (46 ratings)
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5 / 5 Share

Dec. 22, 2020

Have not used the app yet but the setup went smooth thx to Sara ! In trials all seem to work as intended and this should give our business a nice boost :). Thx team Wholesale !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Our US store uses this app for our wholesale prices. We are extremely impressed with their customer support! Superb! Fast response with tailored solutions.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

Super helpful app. I use it everyday. Also, the support is great too which makes such a difference. James was really responsive and solved my problem immediately.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

This app is amazing, can do a lot of customization for my wholesale customer, The best part is the support team, they are quick and supportive every time you need them.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 15, 2020

We wanted to use this app on our website to provide wholesale pricing on certain styles. However, we will not be able to show wholesale only styles on site, another app will be needed to filter this through. We did not end up going ahead with Wholesale Club but their customer service was great and very helpful. (Thanks Rob!)

Store

MVN

Using app

26 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 13, 2020

i never used this app and i was still charged, i just want my money back and i feel like im being sent in circles with shopify to get it. Can you help

Using app

About 1 month

Total reviews

2

Average rating

1.0

Developer Reply

Hello! We weren't able to locate a previous refund request from your team, so sorry for any confusion. We have now placed a refund request with Shopify, and sent you an email to confirm this - please have a look on your end and let us know when you've received this. Thank you!

5 / 5 Share

Nov. 12, 2020

Very happy with this add on. Big time saver for us and a seamless experience for our customers. Highly recommended.

Store

Storex

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

I had the challenge to build a structure that could serve both B2C and B2B customers at the same time with different prices, customised price lists, etc.. We've built our shop inhouse, without any existing experience with Shopify or WC. The app is easy to understand and works well. If we needed help, the whole team was there for us, within 24h - awesome! Even if you ask the dumbest questions, Travis worked patiently with us, guiding us through and helped us installing everything. Highly recommended!

Using app

About 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 9, 2020

It has been a slow process of fine-tuning this app exactly as I want, but things are looking great! Previous to installation, I thought it was impossible to run wholesale and retail orders through one website, but Wholesale Club has proven me wrong! I signed up for the Premium Onboarding program which was a great investment: Emily and Sarah were incredibly helpful and patient with me as we worked through the steps of establishing a wholesale side of our site and figured out the necessary customizations. Despite some limitations to the customizable elements (ie: regarding shipping costs), the support team is helpful at suggesting and assisting with work-arounds. Considering that there is no app that will be 100% perfect for all online stores, Wholesale Club provides a great option for anyone hoping to offer a customized shopping and checkout experience to specific groups of wholesale customers.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 9, 2020

Wholesaler app is very user friendly Very easy to set-up. Issues have been resolved. Had an excellent customer service so far.

Store

SAZZU

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 4, 2020

Highly recommended app.! Great support. This wholesale app is perfect for us and fairly priced. Thank for making this app.

Using app

8 months

Total reviews

19

Average rating

4.8

5 / 5 Share

Oct. 23, 2020

We have been increasingly impressed with Wholesale Club and the support service from Pixel Union. Second to none! Having installed WC and all the additional features earlier in the year we were impressed with the quality of the app, and the email support from Rob. More recently we had suddenly completely change the theme of our site, and transferring WC and all the additional features was an absolute breeze with Rob's amazing support. Kudos to you all!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 15, 2020

Wholesale Club App does what it says. We now, basically have 2 websites with the same URL...!! One is open to the retail public and the other is password activated for our B2B customers only - a lovely private area for our VIP's. I struggled initially with the set-up, however, I opted in for their Premium On-Boarding support for a one time fee and had awesome Tech support via email. Thanks to Sara and James for their support and patience. Champions :)

Using app

2 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 21, 2020

Just in trial mode still, but so far with all of the tests that I have done, it was worked great. The team at Pixel Union has also been a huge help with a few things that I wasn't sure how to do. Great customer service and a quick response time!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Wholesale Club app is the perfect solution for our store. So easy to install and use. The support from Patrick at Pixel Union has been very helpful and. I would 100% recommend this app !

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Great app, I was happy to find that they are the same company who created my theme, so there was no integration issue that you might find in other apps.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Wholesale Club online support was prompt and great to deal with. Genius App & magic team behind it !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

I got this app to help me transition my wholesale online. I went with premium onboarding and am so glad I did! Wholesale Club customer support was so helpful getting my store set up and customized my needs with some add ons. I was happy to spend the money because compared to shopify+ and the other wholesale website options this is super cost-effective and keeps everything in one place! No more commissions on wholesale orders!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Our company has been using pixel unions wholesale club app for about a year now for our business. We receive approx 80% wholesale orders and offer a multi tier volume oriented wholesale program. The app has meet our needs in this area fairly well.

Using app

Almost 2 years

Total reviews

4

Average rating

2.0

5 / 5 Share

Sept. 12, 2020

The Wholesale Club app has worked well with our new retail/wholesale combo website, but the main reason for the high rating is the excellent technical customer service by Pixel Union. We dealt primarily with Patrick, who went above and beyond to help us install our app and troubleshoot issues we were having, most of which were due to the fact that we had a number of database-synced apps that did not play well together at first. I know that we asked for more help than would normally be provided by an app maker but Patrick at Pixel Union never pushed back, and pointed the way for additional help resources when it was out of their app’s scope. We were in good hands with Patrick. Great job!

Using app

About 2 months

Total reviews

1

Average rating

5.0