B2B Wholesale Club
Discounts, custom prices, product lock, order form & net terms
Rating
4.7
feedback
741
chart
#10,694
All reviews
Rating Breakdown
Sept. 4, 2020
We couldn't be happier with Wholesale Club! The app was easy to install and configure. Their online support guide is really helpful, and when stuck in or in need of a custom solution, Emily at Pixel Union went above and beyond to make sure everything was configured to our needs. I couldn't be happier and 100% recommend choosing this app.
Aug. 30, 2020
The Wholesale Club offer great support and go above and beyond to help make sure the app is working correctly in your Shopify theme correctly.
May 23, 2023
Wholesale Club app is the perfect solution for our store. So easy to install and use. The support from James at Pixel Union has been more than helpful and prompt. I would 100% recommend this app and Pixel Union too! And two years on we're still using the app and Kay has been amazing in support.
Aug. 26, 2020
Great app for setting up B2B customers without using Shopify Plus. Rob from the support team was incredibly helpful and responsive! Highly recommend.
Feb. 15, 2023
Have used their app plenty and it is really useful, their support email is very helpful and got my issues sorted, the only thing I wish they had was an automated way of importing price list updates so that we can get that done when new values are needed without having to do it manually but overall great product and very friendly staff
Aug. 23, 2020
For us, the best Wholesale application (after testing many others). Excellent support and reactivity!
Aug. 17, 2020
Works well and great customer service where there were issues. Allows us to serve wholesale customers without opening a second store.
Aug. 13, 2020
Quite disappointing, and a huge waste of time. So we installed this app, to integrate with our trade store, but the most basic feature are not in this app. We paid $100 for the additional feature of adding discount for bulk orders, however, this does not work per collection... It only works for the whole store, so you can't separate your catalog at all. (This is actually quite funny, since by default, you can offer automatic discounts to customers based on specific collections or products in shopify...) We then paid another 100$ for the feature of adding discounts to tagged products. However, this ran into severe issues, and it bugged out the app, since our customers have different tags based on which brand they have a trade discount for. The support overall is also extremely slow, we purchased some themes from them, because they look great, but they are quite a few issues each time, and theme support is even slower! It can easily take up to 5 days for you to get a reply about an issue, which just results in a crazy amount of lost time for apps or themes that don't work.
Aug. 11, 2020
Although not using all the features of Wholesale club, we needed to bypass the standard checkout & also offer different levels of discount to certain customers. This app does it perfectly! James was very quick to help out with small styling changes we needed too.
Aug. 10, 2020
This app was easy to use and integrate to provide wholesale support. The support team was very helpful with setting and customizing the add-on features. Totally would recommend.
July 28, 2020
This app works well, and the support staff was very responsive and helpful to work out kinks that were specific to our theme and checkout. Important to note that the theme works with Cart Type: Page, only.
Jan. 26, 2021
Paige and her team have been amazing helping us every step of the way getting the app set up to work for us and our theme. We've reached out to them several times and they got the work done fast. Having this app on our site has drastically improved our wholesale conversions. Thank you!
July 27, 2020
The customer support has been amazing. The team have replied to my requests for help within 24 hours and even fixed up small bits of coding that I couldn't do myself. The plug-in does take a little bit of time to get your head around but it does everything that I need it to and it's the perfect option for offering wholesale to my customers without the need to set up a completely different platform.
July 24, 2020
No free of cost support, if you have a store with a huge amount of product, the app don't work and have a bad Performance. Advanced Support costs you 90USD, additional functionality also only available on additional cost. Bad service but a lot to pay before you can be testt it is working or not.
Hello! Support is free. We have a separate program titled Premium Onboarding that is completely optional and gives merchants access to priority access in the queue and other features - but it's optional. Our regular support is free. We have responded to your emails and are awaiting responses - please respond ASAP. Thank you!
July 22, 2020
amazing app and even better customer service!! The app works flawlessly and any small custom revisions are made for you free of charge by their amazing service team.
July 20, 2020
If I could give Emily, Sara and the team 100 stars I would. They were so kind, attentive and flexible on helping me setup Wholesale Club and made the process smooth, simple and exhausted every option available so that my store could work powerfully and smoothly. I will 1,000% recommend them and use them in the future. It is a sophisticated app that can really level up your wholesaling game without stressing yourself out on new tools to use with Shopify.
July 8, 2020
The app has proven to be very useful and reliable up until recently, but the team has been responsive and helpful in resolving the recent issues and bugs. They appear to be working on resolving the problem.
July 8, 2020
this is a game changer for our wholesale business. With only $24 a month and a one time fee of $99 for custom prices, I was able to do what an advanced shopify account worth thousands of dollars monthly can do. support was great.
Sept. 20, 2021
September 2021: We got excellent support from James who sent a detailed explanation including supportive videos to help us solve an issue we had been facing for quite a while. After several requests for support before that didn't work out well, we finally got the support we needed and the issue could be solved easily. July 2020: What happened to this App? We've been using it on 2 of our shops - at first it was great. Now it's full of glitches, we keep getting customer complaints, customer service is poor at best. Response time is long and they general blame the issue on us??? Time to look for a new solution. What a shame.
July 7, 2020
Unfortunately, it appears that this wonderful app is no longer as good as it used to be. Many changes in the last two months have been causing long delays on fixes and many more issues. I'm jumping out