All reviews

Rating Breakdown

  • 5
    85% (252 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (9 ratings)
  • 2
    2% (5 ratings)
  • 1
    4% (11 ratings)

Reviews with Text

  • 97% (284)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2026

The customer service is exceptional at WG. This alone is worth it's weight in GOLD! The app and functionality is top notch! This allows us to unify our sales channels in to one easily managed location and offer our customers the best shopping experience possible.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Thanks and kudos to the support and development teams for investigating and finally fixing the Bots bogus WS sign-ups. We truly appreciate your prompt responsiveness, support, and all your hard work resolving every issue we brought up over the last 4 years. Highly recommended app!!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 20, 2026

Really disappointed. After many years using Wholesale Gorilla, it no longer supports shop-wide tax rules on pricing and is therefore now useless. The whole point of this app is to plug into a consumer-facing website to offer wholesale pricing once wholesale customers log in. Due to Shopify's update on global tax, Wholesale Gorilla now can't handle the tax settings and the only workaround offered from their support team was one they said might still not work and involved a huge amount of manual input, and of course and upgrade to the Advanced Plan. I don't see how the Basic Plan would now work for any business. Such a shame as we'd had many great years using this app.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 28, 2026

I just set up WG and I found it easy to do and easily merged with my Shopify Store. I had some challenges during setup and Tech Support was awesome

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Had an issue with variant selection on my website. Ann was quick to help and get move my development issue to the right folks. It took a week or so, but Serhii was able to get it looking the way I asked.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Great customer service! Nice streamlined look. Appreciate the smooth integration and helpful onboarding.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for 5 stars!

5 / 5 Share

Jan. 16, 2026

Powerful software but very minimalistic & simple. Customer service has been top notch and helped me every step of the way. Highly recommend!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!

5 / 5 Share

Jan. 12, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It’s always rewarding to receive such positive feedback—thank you for the 5 stars!

5 / 5 Share

Dec. 29, 2025

Very helpful support team and everything works great

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-star rating! We're committed to keeping your wholesale business running smoothly, and are just an email away if help is ever needed again.

5 / 5 Share

Dec. 29, 2025

We love wholesale gorilla. We have been using it for years and they are always happy to help us out when we have had issues. They respond quickly!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Your 5-star review makes our day, especially coming from a 5 year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.

5 / 5 Share

Dec. 16, 2025

2+ years using this app. Best wholesale app on the platform. Responsive customer service. Very willing to help out if/when there is any issue.

Store

RipTip

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.

3 / 5 Share

Dec. 11, 2025

Store

Mirth

Using app

9 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 3, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you kindly for the 5-star rating! We're honored to have earned it, and will continue to provide you with top notch service & settings.

5 / 5 Share

Dec. 1, 2025

The customer support was fantastic! They were quick to respond and solved the issue right away.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton for the review. We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it too!

5 / 5 Share

Nov. 11, 2025

Customer service is the best!! Always easy and quick to get help.

Store

Moodgie

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the wonderful feedback, and for continuing to use Wholesale Gorilla for over 3 years! Your satisfaction is our top priority, and we're just an email away whenever you need us.

5 / 5 Share

Nov. 7, 2025

We have been working with WG for 5 years now. Wonderful customer service and are very quick to help with any questions.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the review, and for trusting Wholesale Gorilla with your wholesale needs over the last 5 years. We hope to support your business long into the future!

5 / 5 Share

Nov. 6, 2025

The plugin works very well and support team finds a solution everytime

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! It's always a pleasure for our team to help out, and we look forward to serving you long into the future.

5 / 5 Share

Nov. 5, 2025

This is your one-stop shop for your wholesale needs for your shopify store! We have been using it for 7 years now.

Using app

Almost 6 years

Total reviews

24

Average rating

4.8

Developer Reply

Thank you so much for this glowing review, and for using WG for over 6 years! We're always thrilled to hear that the app has been of help towards your business, and hope to serve you for many years to come.

5 / 5 Share

Nov. 4, 2025

easy to use

Store

MARNA

Using app

5 months

Developer Reply

We're stoked you're loving the app, and have found it easy to use! Your feedback keeps us going, and we appreciate your 5-stars.

5 / 5 Share

Oct. 31, 2025

I highly recommend Wholesale Gorilla. Their customer service is excellent. They respond quickly and make you feel like a priority, which makes the whole process really smooth.

Store

metier by tomfoolery

Using app

Almost 5 years

Developer Reply

Your 5-star review makes our day, especially coming from a 5 year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.