Wholesale Gorilla for Shopify

Wholesale Gorilla

A comprehensive suite of B2B solutions for your store.
Rating
4.8
Feedback
317
Reviews
Chart
#568
Shopify

All reviews

5 / 5 Share
July 15, 2022

I've used this app to create a locked wholesale store with location based wholesale pricing, pack multiples & payment terms and it is working so well! The support team are amazing - prompt and so helpful. I cannot thank them enough for their assistance getting us set up.

Store Using app Total reviews Average rating
Tonic Wholesale About 2 months 1 5.0
5 / 5 Share
July 12, 2022

The best available app for wholesaling, and the customer service is the best i have ever experienced on Shopify app store. I don't think it is very easy to find a compatible app for your store, without any bugs appearing. And yes we had bugs, but it took about 1 business day for them to answer, recode the store and fix everything. Huge cadeau to Clementine! Not only is she friendly, but she has also been very helpful and explained everything down in detail.

Store Using app Total reviews Average rating
Europesnus.com 15 days 10 5.0
5 / 5 Share
March 5, 2024

The best available wholesale app in shopify. Have been using more than a year. Good customer service and glad they keep upgrading. Just updating my review. Still using Wholesale Gorilla after 4 years. Works great!

Store Using app Total reviews Average rating
Ellisonyoung.com Almost 5 years 6 5.0
5 / 5 Share
June 17, 2022

Very happy with the app and has made the wholesale process far more seamless. Fantastic customer service to assist with any questions.

Store Using app Total reviews Average rating
Fauve + Co About 1 year 7 5.0
5 / 5 Share
April 28, 2022

Wholesale Gorilla helps streamline the process of selling our wholesale collection on our retail website. The team is always super helpful and quick to reply to any inquiries or service requests. Definitely recommend!

Store Using app Total reviews Average rating
Parade Organics About 3 years 4 5.0
5 / 5 Share
April 13, 2022

I tried multiple different wholesale apps to find the functionality I needed. The majority of my business is still retail, but I wanted to be able to offer and grow the wholesale side. I wanted an option where new wholesale customers could set up their wholesale account and order immediately (I knew that a 2-step process where I needed to approve or help set up accounts would result in some customers getting busy and not returning to order). I love that I can choose which products I offer wholesale. And the quick order form is perfect. I recently had some questions, and Ann was incredibly patient with me, responding each time until I had it set up the way I wanted. Great customer service like that is priceless!

Store Using app Total reviews Average rating
Carolina Moore 11 months 1 5.0
5 / 5 Share
April 13, 2022

I have been using this app for several months now. Customer support has been great in helping me set this up just how I need it. As a growing ecommerce business it has been a relief, and it has streamlined our production lines having our wholesale customers place their order online rather than us manually placing them in an off line system. The app has more than paid for itself in time saved.

Store Using app Total reviews Average rating
Java Planet Coffee 3 months 14 4.6
5 / 5 Share
April 12, 2022

Setting up and running the wholesale side of my business has been so easy with Wholesale Gorilla. And the service levels are always outstanding - they go above and beyond to help with my questions.

Store Using app Total reviews Average rating
Jen Sievers Art 7 months 2 5.0
5 / 5 Share
April 11, 2022

Having used Wholesale Gorilla for multiple different businesses, when it came time to setup the wholesale sector for a new business it was a no brainer to go with Wholesale Gorilla again. They are quick to respond to enquiries and their team are so incredibly helpful with any issues that may arise. I have used other wholesale apps and none compare to Wholesale Gorilla.

Store Using app Total reviews Average rating
Pool Buoy USA About 1 month 2 5.0
5 / 5 Share
April 8, 2022

Switched over from a previous wholesale app that was fraught with issues. The team at Wholesale Gorilla have developed a great functioning app, simple to use and setup, plus any issues or questions we've had, they have been great in checking and responding back to us very quick. Would recommend. The DoggyTopia Team

Store Using app Total reviews Average rating
DoggyTopia 12 days 5 5.0
5 / 5 Share
April 6, 2022

When setting up Gorilla, if customers went to our shop (not using the quick order form), trade customers couldn't see the trade price until products were placed in their basket. Ann at Gorilla quickly changed this for us. Excellent customer service - thank you!

Store Using app Total reviews Average rating
Skin:Genius Skincare About 2 months 1 5.0
5 / 5 Share
March 21, 2022

We downloaded Gorilla as it was recommended to us, but we had issues setting up the app. We raised issues with Shopify who referred issue to Gorilla for help. We have contacted Gorilla 3 times for help via various means and DEADEND. Not heard anything back. This seems to be a typical problem. So we are moving to another app, as if we have this much trouble when starting, the lack of communication with Gorilla will not work moving forward. UPDATE - TEAM GORILLA GOT BACK TO ME QUICKLY FOLLOING THIS REVIEW AND WERE VERY PROACTIVE AND HELPFUL. THEY RESPONDED TO MY QUESTION AND WERE VERY THOROUGH IN THEIR REPLIES. THUMBS UP TO TEAM GORILLA FOR THAT.

Store Using app Total reviews Average rating
cGPMAX 18 days 2 5.0
Developer Reply

Hey cGPMAX Team. This communication issue is something that we are currently working to resolve and we are sorry that it has affected you and your business. We have an e-mail on file that begins with "orders@" and will reach out directly today. I am open to taking some time to go over any issues you may have over a video call. I understand that you may already moved on to another app, but we can at least communicate in some fashion to ensure that you did not incur any undue charges. If you are still open to the app at that point we look into solving whatever issue you may have run into. We believe that our solution is the best on the market and ultimately we want it to be easier for your business to succeed. Bronson | CEO |Wholesale Gorilla

5 / 5 Share
Feb. 22, 2022

We recently downloaded this app and carefully went through the entire set -up process. Not only were we impressed with the wholesale features (e.g. Quick Order Form, Discounts, Net Terms Check Out process), but we were also impressed by the level of customer support. Because our Shopify store has a bunch of custom code + product variants, some of the WG features didn't integrate well. However, the WG Team was extremely helpful in working with us to create work arounds in order to make things work. They also sent us a variety of detailed emails with helpful screenshots. It was very clear that the team was passionate about their product and willing to go the extra mile to make things work. Thank you!

Store Using app Total reviews Average rating
Paragon Surfboards 18 days 4 5.0
5 / 5 Share
Jan. 17, 2022

Wholesale Gorilla is a great app and their customer service is amazing. They did most of the work installing and configuring the app FOR us and then once we needed some styling changes and dev work we couldn't do ourselves without access to the code, they stepped up and delivered a timely manner. Definitely recommend

Store Using app Total reviews Average rating
JAMBAR About 1 month 1 5.0
5 / 5 Share
Jan. 13, 2022

Great App. Does exactly what is says. We noticed an issue, caused by some other customisation. We contacted Wholesale Gorilla and they sorted the issue quickly and efficiently. I would recommend to anyone.

Store Using app Total reviews Average rating
Aces & Dolls Almost 2 years 1 5.0
5 / 5 Share
Nov. 29, 2021

When I was looking for a wholesale app that had all the benefits I needed for my e-commerce site, Wholesale Gorilla was absolutely the best! I have been very happy with all features is has to offer as well as the incredible customer service. Any time I have a question, they are extremely knowledgable and I always get an answer back in a timely matter. I am very happy with this app and highly recommend it.

Store Using app Total reviews Average rating
RestoreNaturals About 1 year 3 5.0
5 / 5 Share
Nov. 23, 2021

Update-Wholesale gorilla contacted me and everything was fixed within a few hours. Excellent customer service. **When this app was installed the person doing the work trashed the code for the product pages. All my product photos are hidden. I've had to hire someone to fix the problems.

Store Using app Total reviews Average rating
Balsamroot Jewelry 16 days 2 5.0
5 / 5 Share
Oct. 26, 2021

I tested the app and it worked great, however, the use case didn't fit our need so we're no longer using it. I must say though that the app functioned great and the support team was awesome! I recommend the app if it fits your need.

Store Using app Total reviews Average rating
Diamond Dye Supply 8 days 2 5.0
5 / 5 Share
Aug. 30, 2021

This app has been a breeze to work with. Simple integration and amazing customer support when needed. I highly recommend to those whose need to create an alternative solution to sell to your wholesale customers as Shopify Premium is pricy.

Store Using app Total reviews Average rating
Uplift Provisions Company About 2 years 2 5.0
5 / 5 Share
July 21, 2021

Super easy way to set up and operate a Wholesale Store on the backend of your Shopify store without having to sign up for Shopify Plus! The Gorilla Wholesale team is very responsive and helped us work through any questions or missteps we had.

Store Using app Total reviews Average rating
Daily Crunch Snacks 3 months 1 5.0
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