Wholesale Gorilla for Shopify

Wholesale Gorilla

A comprehensive suite of B2B solutions for your store.
Rating
4.8
Feedback
317
Reviews
Chart
#568
Shopify

All reviews

5 / 5 Share
Feb. 5, 2021

I was looking for a wholesale app that is able to deal with European VAT Laws and wow ... I am absolutely fond of the support! It is absolutely OUTSTANDING! This is also why I decided to buy this app, although they are only in the development of a feature I would love too ... Discount x requires you to buy amount y of a product. For sure also this feature will be implemented soon and they gave me great advice on how to work around until then! I just love the fast checkout form, that the wholesale customers are tagged by the app, set VAT exempt and the app gets it right so that customers from AT (where I am located) must pay VAT and all others from EU not. All of that saves so much time and gives the customer an easy shopping experience. Also that they can use net Terms payment ... Yes I am absolutely fond of Wholesale Gorilla app and THE TEAM! I wholeheartedly recommend them!

Store Using app Total reviews Average rating
eyvosense About 2 months 4 5.0
5 / 5 Share
Feb. 2, 2021

*****UPDATED REVIEW***** After a month of difficulties, I finally found the problem, GROWAVE was messing up my checkout. Zachary quickly fixed it, and I mean FAST after the issue was identified and I am finally up and running and working. I love the customer registration and the quick sales form for this app. The quick sales form is easily customized and I am able to add only what categories I want to it. ************************************************************************************* Customers have not been able to checkout for a month because of a session expired notification. I have contacted customer support three times and am only given directions to provide to my customers. I tried to reset my cookies and it did not even fix the problem. My customers do not have time or want to change their cookie settings or anything else. I am having to manually type in orders and manually give wholesale discounts because no one can checkout through the app. Nothing has been done to fix the problem.

Store Using app Total reviews Average rating
The Rodeo Rose About 1 year 2 5.0
5 / 5 Share
Feb. 10, 2021

Support is so helpful and prompt with any requests. The app is very well designed and easy to use. Highly recommended!

Store Using app Total reviews Average rating
Annies Chocolates About 1 month 1 5.0
1 / 5 Share
Jan. 20, 2021

It's almost impossible to unsubscribe from this app. , and they confirmed unsubscription (but suggested I hire a coder to ensure they hadn't left any code on my site). They are still taking payment 2 months...

Store Using app Total reviews Average rating
femalechoice.pk 3 months 2 3.0
Developer Reply

I'm very sorry for any confusion around uninstalling our app. The only way to cancel billing for an app is to click the red 'Delete' button next to the app in your Shopify admin. We will be sure to update our help docs to make this more clear. We will reach out to you directly to assist with the refund process and to make sure you were able to successfully uninstall. Sorry again for any confusion, let us know if we can help in any way.

4 / 5 Share
Jan. 15, 2021

We use this app to help control the wholesale prices and accounts on our site. It works very well, but has some restraints when it comes to switching themes. Our site was down for 2 days since our customers were not able to complete the checkout process. I informed support, and they were quick to take action and communicated very well with me. Great app, Great service.

Store Using app Total reviews Average rating
Sparring Sports 6 months 3 4.7
Developer Reply

Thanks for the feedback! I'm sorry you had some trouble updating your theme. We will try to improve communication around changing themes to ensure other merchants have a smooth transition when updating their theme. Let us know if you have any other questions/feedback. Thanks!

5 / 5 Share
Jan. 14, 2021

WSG has great features for different wholesaler scenarios and excellent customer support. Highly recommend!

Store Using app Total reviews Average rating
Lemi Shine 5 months 3 4.7
5 / 5 Share
Jan. 13, 2021

Topnotch Customerservice and easy to use app! Highly Recommended. Had some minor problems which were solved quickly. Respect!

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 15, 2020

We have been using the app now for over 6 months and it works perfect! Reliable app with great customer support, too!

Store Using app Total reviews Average rating
Bamboo Switch 9 months 4 5.0
1 / 5 Share
Jan. 27, 2023

Poco Nido - Updated. Miserable experience -their refusal to offer custom prices for wholesale means that with the shopify markets update we now have to find another B2B solution. Prices are linked with B2C prices and get double discounted due to B2C tax being applied to B2B prices. Awful. Really impressed with this app, we need to mothball our old wholesale site and this does everything we need (almost) without the headaches and glitches. Still to add -allowing wholesale customers to shop in a different currency, if that was available it would be perfect. Nice ability to price products properly not just stupid blanket discount, and also allows you to hide products from retail customers so you can do presales for wholesale orders. The quick order form is a nice touch too. AND the customer service is helpful and responsive :)

Store Using app Total reviews Average rating
Poco Nido Over 2 years 2 3.0
Developer Reply

I'm sorry you weren't happy with your experience. Just to clarify for others who may read this, Wholesale Gorilla does offer multi-currency and Markets support. However, because this is a relatively new Shopify feature there are some limitations. As Markets is more widely adopted and supported we will be sure to continue to expand our toolkit so we can assist with as many use-cases as possible. Thank you for your feedback!

5 / 5 Share
Nov. 30, 2020

Forlife is a teapot and teaware design and manufacturing company, Up until recently, we had a retail Shopify website and a separate wholesale website, Our wholesale website was getting old, so we looked at all different ways to make a new better website. We found Wholesale Gorilla, it was so easy and gave us the control over our content that we wanted, and gave our wholesale customers an easy and seamless shopping experience. It let us combine our retail and wholesale into one site. The support and communication from WG was awesome , they answered all my questions and did an install on our live website at our convenience , so we didn't have to disrupt our customers I Definitely Give them 5 Stars Thx Ron Forlife Design

Store Using app Total reviews Average rating
FORLIFE Design 14 days 1 5.0
5 / 5 Share
Dec. 4, 2024

Huge fan! We had an issue with special pricing on a sale and Ann came online after hours and worked me through the problem on a zoom call. Amazing customer service! Highly recommend this app!

Store Using app Total reviews Average rating
VSA Designs About 4 years 1 5.0
5 / 5 Share
Oct. 19, 2020

Awesome app, Does pretty much everything I needed to offer wholesale to my customers. Support is crazy fast, Thanks Clementine! Never had any issues except when another app changed my theme. Sent support an email and it was fixed within 15 minutes, and that was on a Sunday. I have tried a number of wholesale apps and this was by far the easiest to set up and use. Was up and running in under an hour.

Store Using app Total reviews Average rating
Meredith Bay Candle Co About 1 month 2 5.0
5 / 5 Share
Oct. 10, 2020

We just started using Wholesale Gorilla at konzuk.com. We were very impressed by their sales support (Thanks Clementine!) answered the 100's of questions we had regarding functionality. Their tech support (thanks Zach!) exceeded our expectations finessing the interfacing to match our brand. We have already enjoyed successful wholesale orders using the platform—noting its ease of use and simplicity. We definitely recommend this application.

Store Using app Total reviews Average rating
4 / 5 Share
Oct. 1, 2020

I really like how easy it is to use this app, and all the functionality - however - it slows my site down. Of all the apps I have, this is the main offender. I'm hoping they can fix this.

Store Using app Total reviews Average rating
Whipped Up Wonderful 4 months 6 4.2
5 / 5 Share
Sept. 29, 2020

We launched our site for both retail and wholesale a few days ago. Wholesale Gorilla has been easy to integrate. Alex and Clementine have been very responsive and helpful with my many questions. Thanks for making it easy for us!

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 29, 2020

The Gorilla app allows us to use different wholesale pricing within Shopify with great service and quick support when you need it.

Store Using app Total reviews Average rating
Rick Darche Sales Inc. About 1 month 1 5.0
5 / 5 Share
Jan. 28, 2026

We added this app to our shopify to manage our wholesale accounts without having to pay Shopify themselves over 2 grand a month to basically do the same exact thing. This App has been AWESOME! It does everything we need and more! It was a little bumpy getting everything set up, but it's the same as everything else, as we are not computer nerds. We are just a small business expanding into online ordering :) The customer service has been amazing, they are so helpful and walked us through every step of the way! I HIGHLY recommend Wholesale Gorilla if you are needing to maintain wholesale clients and have the ability to let them place orders online. It's streamlined and easy to work for the customer as well. P.S. This app does not interfere with the retail side of your online shop, it just adds a whole new side for wholesale customers and neither can see the other side. Wholesale is only available to wholesale, and retail is only available to retail. Hope this helps! Get this app!!!! Update: It has now been 6 years using wholesale Gorilla, and it is by far the best backend wholesale platform to date! We have kept them for so long because it works, every, single time. Customer service is amazing and our wholesale customers don't ever have any issues which says a LOT all by itself! 10/10 recommend!

Store Using app Total reviews Average rating
Vape Daugz LLC Over 5 years 1 5.0
5 / 5 Share
Sept. 24, 2020

Love the app! it does everything it says it will and the quick order form is perfect for our customers purchasing multiple tint colors as it saves customers having to add to cart on each item then shop again! so we love this. Also the set up of the discounts/pricing was really quick and we find it easy to maintain or update. The customer support is always amazing, helpful, super friendly and i have a response the next morning when i come to work :)

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 24, 2020

I've been using wholesale Gorilla for my wholesale website. Its been working amazingly and has helped so much with selling b2b as I don't sell to the public. Game changer for my business. And the response you get the team is always Pronto and efficient. Great App all round

Store Using app Total reviews Average rating
Rainbow Agencies Over 1 year 1 5.0
5 / 5 Share
Sept. 16, 2020

The app works great, and any issues we came across were addressed and corrected immediately by the staff. Everyone is easy to work with and quick with a solution and offering assistance!

Store Using app Total reviews Average rating
Smart Bottoms 4 months 3 5.0
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