Wholesale Gorilla
A comprehensive suite of B2B solutions for your store.
Rating
4.8
feedback
292
chart
#1,354
All reviews
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Feb. 10, 2021
Support is so helpful and prompt with any requests. The app is very well designed and easy to use. Highly recommended!
Jan. 20, 2021
It's almost impossible to unsubscribe from this app. , and they confirmed unsubscription (but suggested I hire a coder to ensure they hadn't left any code on my site). They are still taking payment 2 months...
I'm very sorry for any confusion around uninstalling our app. The only way to cancel billing for an app is to click the red 'Delete' button next to the app in your Shopify admin. We will be sure to update our help docs to make this more clear. We will reach out to you directly to assist with the refund process and to make sure you were able to successfully uninstall. Sorry again for any confusion, let us know if we can help in any way.
Jan. 15, 2021
We use this app to help control the wholesale prices and accounts on our site. It works very well, but has some restraints when it comes to switching themes. Our site was down for 2 days since our customers were not able to complete the checkout process. I informed support, and they were quick to take action and communicated very well with me. Great app, Great service.
Thanks for the feedback! I'm sorry you had some trouble updating your theme. We will try to improve communication around changing themes to ensure other merchants have a smooth transition when updating their theme. Let us know if you have any other questions/feedback. Thanks!
Jan. 14, 2021
WSG has great features for different wholesaler scenarios and excellent customer support. Highly recommend!
Jan. 13, 2021
Topnotch Customerservice and easy to use app! Highly Recommended. Had some minor problems which were solved quickly. Respect!
Dec. 15, 2020
We have been using the app now for over 6 months and it works perfect! Reliable app with great customer support, too!
Jan. 27, 2023
Poco Nido - Updated. Miserable experience -their refusal to offer custom prices for wholesale means that with the shopify markets update we now have to find another B2B solution. Prices are linked with B2C prices and get double discounted due to B2C tax being applied to B2B prices. Awful. Really impressed with this app, we need to mothball our old wholesale site and this does everything we need (almost) without the headaches and glitches. Still to add -allowing wholesale customers to shop in a different currency, if that was available it would be perfect. Nice ability to price products properly not just stupid blanket discount, and also allows you to hide products from retail customers so you can do presales for wholesale orders. The quick order form is a nice touch too. AND the customer service is helpful and responsive :)
I'm sorry you weren't happy with your experience. Just to clarify for others who may read this, Wholesale Gorilla does offer multi-currency and Markets support. However, because this is a relatively new Shopify feature there are some limitations. As Markets is more widely adopted and supported we will be sure to continue to expand our toolkit so we can assist with as many use-cases as possible. Thank you for your feedback!
Dec. 4, 2024
Huge fan! We had an issue with special pricing on a sale and Ann came online after hours and worked me through the problem on a zoom call. Amazing customer service! Highly recommend this app!
Oct. 19, 2020
Awesome app, Does pretty much everything I needed to offer wholesale to my customers. Support is crazy fast, Thanks Clementine! Never had any issues except when another app changed my theme. Sent support an email and it was fixed within 15 minutes, and that was on a Sunday. I have tried a number of wholesale apps and this was by far the easiest to set up and use. Was up and running in under an hour.
Oct. 10, 2020
We just started using Wholesale Gorilla at konzuk.com. We were very impressed by their sales support (Thanks Clementine!) answered the 100's of questions we had regarding functionality. Their tech support (thanks Zach!) exceeded our expectations finessing the interfacing to match our brand. We have already enjoyed successful wholesale orders using the platform—noting its ease of use and simplicity. We definitely recommend this application.
Oct. 6, 2020
Best wholesale app out there. Great features, simple and easy, and the support team are really helpful.
Oct. 1, 2020
I really like how easy it is to use this app, and all the functionality - however - it slows my site down. Of all the apps I have, this is the main offender. I'm hoping they can fix this.
Sept. 29, 2020
We launched our site for both retail and wholesale a few days ago. Wholesale Gorilla has been easy to integrate. Alex and Clementine have been very responsive and helpful with my many questions. Thanks for making it easy for us!
Jan. 28, 2026
We added this app to our shopify to manage our wholesale accounts without having to pay Shopify themselves over 2 grand a month to basically do the same exact thing. This App has been AWESOME! It does everything we need and more! It was a little bumpy getting everything set up, but it's the same as everything else, as we are not computer nerds. We are just a small business expanding into online ordering :) The customer service has been amazing, they are so helpful and walked us through every step of the way! I HIGHLY recommend Wholesale Gorilla if you are needing to maintain wholesale clients and have the ability to let them place orders online. It's streamlined and easy to work for the customer as well. P.S. This app does not interfere with the retail side of your online shop, it just adds a whole new side for wholesale customers and neither can see the other side. Wholesale is only available to wholesale, and retail is only available to retail. Hope this helps! Get this app!!!! Update: It has now been 6 years using wholesale Gorilla, and it is by far the best backend wholesale platform to date! We have kept them for so long because it works, every, single time. Customer service is amazing and our wholesale customers don't ever have any issues which says a LOT all by itself! 10/10 recommend!
Sept. 24, 2020
Love the app! it does everything it says it will and the quick order form is perfect for our customers purchasing multiple tint colors as it saves customers having to add to cart on each item then shop again! so we love this. Also the set up of the discounts/pricing was really quick and we find it easy to maintain or update. The customer support is always amazing, helpful, super friendly and i have a response the next morning when i come to work :)
Sept. 24, 2020
I've been using wholesale Gorilla for my wholesale website. Its been working amazingly and has helped so much with selling b2b as I don't sell to the public. Game changer for my business. And the response you get the team is always Pronto and efficient. Great App all round
Sept. 16, 2020
The app works great, and any issues we came across were addressed and corrected immediately by the staff. Everyone is easy to work with and quick with a solution and offering assistance!
Aug. 31, 2020
We've been using Wholesale Gorilla for a while now to run the wholesale portal on our shop and it's been a great experience. Every time we've encountered an issue the support has been great. Highly recommended!
Aug. 28, 2020
I have been incredibly happy with Wholesale Gorilla. I had previously been working on figuring out how to make 4 or 5 different apps all work together to get my wholesale section to work, but once I found wholesale gorilla, it's really an all in one package. It works just as advertised, the quick order form is super sleek and useful, and the customer support has been amazing. They are very responsive, and do a great job at customizing the app to fit with your store's theme.
Aug. 24, 2020
I've only been using the app for a short time, but I like it. It makes wholesaling your product very simple. Their customer service is amazing too!