Wholesale Gorilla

Feb. 5, 2021

I was looking for a wholesale app that is able to deal with European VAT Laws and wow ... I am absolutely fond of the support! It is absolutely OUTSTANDING! This is also why I decided to buy this app, although they are only in the development of a feature I would love too ... Discount x requires you to buy amount y of a product. For sure also this feature will be implemented soon and they gave me great advice on how to work around until then! I just love the fast checkout form, that the wholesale customers are tagged by the app, set VAT exempt and the app gets it right so that customers from AT (where I am located) must pay VAT and all others from EU not. All of that saves so much time and gives the customer an easy shopping experience. Also that they can use net Terms payment ... Yes I am absolutely fond of Wholesale Gorilla app and THE TEAM! I wholeheartedly recommend them!

Feb. 2, 2021

*****UPDATED REVIEW***** After a month of difficulties, I finally found the problem, GROWAVE was messing up my checkout. Zachary quickly fixed it, and I mean FAST after the issue was identified and I am finally up and running and working. I love the customer registration and the quick sales form for this app. The quick sales form is easily customized and I am able to add only what categories I want to it. ************************************************************************************* Customers have not been able to checkout for a month because of a session expired notification. I have contacted customer support three times and am only given directions to provide to my customers. I tried to reset my cookies and it did not even fix the problem. My customers do not have time or want to change their cookie settings or anything else. I am having to manually type in orders and manually give wholesale discounts because no one can checkout through the app. Nothing has been done to fix the problem.

Feb. 10, 2021

Support is so helpful and prompt with any requests. The app is very well designed and easy to use. Highly recommended!

Jan. 14, 2021

WSG has great features for different wholesaler scenarios and excellent customer support. Highly recommend!

Jan. 13, 2021

Topnotch Customerservice and easy to use app! Highly Recommended. Had some minor problems which were solved quickly. Respect!

Dec. 15, 2020

We have been using the app now for over 6 months and it works perfect! Reliable app with great customer support, too!

Nov. 24, 2020

We are a global jewelry brand, servicing direct consumers and retailers across the globe. We had tried many different Shopify-compatible B2B apps, found ourselves quite frustrated and almost gave up. Then, in a last minute search, I discovered Wholesale Gorilla again and decided to read the reviews. After so much positive feedback, I determined we should explore the free trial. It seemed easy enough to set up a few tests before writing it off. Now, the only regret I have is...WHY DID WE WAIT SO LONG?!!?! This app is amazing! It does everything we need it to do, plus more. The best part is the ease of set up. So many of the other apps took us through the ringer, added on additional pricing for basic features any store would need, and provided little to no actual human customer support. This app is simple, straightforward, logical, and affordable. I had everything I wanted (including custom pricing set for over 75 items and 100s of variants) set up and tested live within a day or two. Additionally, the customer support reviews were right on- team members have responded within hours to each request, and fully answered each question I have submitted. We had the entire app up and running to our wholesale customers within 10 days. I would say this app is limited in what it can do, but for most B2B retailers, what they offer is what you need. In fact, having a simple app like this was one of the attractive qualities, as many other apps had so many variants and options that we wouldn't use, it was daunting to navigate. Suggestions I would love to see are : Show inventory (ready to ship) numbers available for each product on the Quick Order Form so shoppers can see what is available and what is out of stock before trying to add it to cart and see it is not available; Allow select shipping methods that are only available for WS customers (currently it will allow you to select or omit certain carriers, but it will do it sitewide); And offer a mass-mailing component for customers using Wholesale Gorilla. These are just bonus features that would make our own use of the app perfect, but otherwise we are just SO HAPPY we tried this app. I wish the Wholesale Gorilla tremendous success and growth.

Oct. 19, 2020

Awesome app, Does pretty much everything I needed to offer wholesale to my customers. Support is crazy fast, Thanks Clementine! Never had any issues except when another app changed my theme. Sent support an email and it was fixed within 15 minutes, and that was on a Sunday. I have tried a number of wholesale apps and this was by far the easiest to set up and use. Was up and running in under an hour.

Oct. 10, 2020

We just started using Wholesale Gorilla at konzuk.com. We were very impressed by their sales support (Thanks Clementine!) answered the 100's of questions we had regarding functionality. Their tech support (thanks Zach!) exceeded our expectations finessing the interfacing to match our brand. We have already enjoyed successful wholesale orders using the platform—noting its ease of use and simplicity. We definitely recommend this application.

Oct. 6, 2020

Best wholesale app out there. Great features, simple and easy, and the support team are really helpful.

Sept. 29, 2020

We launched our site for both retail and wholesale a few days ago. Wholesale Gorilla has been easy to integrate. Alex and Clementine have been very responsive and helpful with my many questions. Thanks for making it easy for us!

Sept. 29, 2020

The Gorilla app allows us to use different wholesale pricing within Shopify with great service and quick support when you need it.

Sept. 25, 2020

We added this app to our shopify to manage our wholesale accounts without having to pay Shopify themselves over 2 grand a month to basically do the same exact thing. This App has been AWESOME! It does everything we need and more! It was a little bumpy getting everything set up, but its the same as everything else, as we are not computer nerds. We are just a small business expanding into online ordering :) The customer service has been amazing, they are so helpful and walked us through every step of the way! I HIGHLY recommend Wholesale Gorilla if you are needing to maintain wholesale clients and have the ability to let them place orders online. Its streamlined and easy to work for the customer as well. P.S. This app does not interfere with the retail side of your online shop, it just adds a whole new side for wholesale customers and neither can see the other side. Wholesale is only available to wholesale, and retail is only available to retail. Hope this helps! Get this app!!!!

Sept. 24, 2020

Love the app! it does everything it says it will and the quick order form is perfect for our customers purchasing multiple tint colors as it saves customers having to add to cart on each item then shop again! so we love this. Also the set up of the discounts/pricing was really quick and we find it easy to maintain or update. The customer support is always amazing, helpful, super friendly and i have a response the next morning when i come to work :)

Sept. 24, 2020

I've been using wholesale Gorilla for my wholesale website. Its been working amazingly and has helped so much with selling b2b as I don't sell to the public. Game changer for my business. And the response you get the team is always Pronto and efficient. Great App all round

Sept. 16, 2020

The app works great, and any issues we came across were addressed and corrected immediately by the staff. Everyone is easy to work with and quick with a solution and offering assistance!

Aug. 31, 2020

We've been using Wholesale Gorilla for a while now to run the wholesale portal on our shop and it's been a great experience. Every time we've encountered an issue the support has been great. Highly recommended!

Aug. 28, 2020

I have been incredibly happy with Wholesale Gorilla. I had previously been working on figuring out how to make 4 or 5 different apps all work together to get my wholesale section to work, but once I found wholesale gorilla, it's really an all in one package. It works just as advertised, the quick order form is super sleek and useful, and the customer support has been amazing. They are very responsive, and do a great job at customizing the app to fit with your store's theme.

Aug. 24, 2020

I've only been using the app for a short time, but I like it. It makes wholesaling your product very simple. Their customer service is amazing too!

Aug. 23, 2020

Great app and does exactly what I need it to do. Support documentation is thorough and my support questions have been answered very quickly. They've gone above and beyond helping me with small customizations especially for my store. I definitely recommend this app.