Wholesale Gorilla
A comprehensive suite of B2B solutions for your store.
Rating
4.8
feedback
298
chart
#1,686
All reviews
Review RSS Feed
March 13, 2025
The app is simple to use and their customer service is amazing. The app has allowed us to quickly and easily support our wholesale clients to the tune of over $750K.
July 31, 2023
This is the best B2B app I have found by far. They have a great process of setting it up on your theme template and the rest I was able to set up with ease. The only thing I have to do is set up tier pricing and it will be everything we wanted Customer service is amazing and will do whatever they can to help you out.
Thank you! We're always working to improve and have some exciting new features on our roadmap that we'll be releasing soon. Thank you for being a Wholesale Gorilla customer!
July 10, 2023
amazing customer service. Great app as well. My customers can easily sign up and be classified as wholesale customers. Very easy to use interface
Store
JNI Wholesale Makeup & Cosmetics Distributors
Using app
8 months
Thanks! We're glad to hear that you're finding our app easy to use. We're particularly pleased that you've chosen to subscribe to our Pro plan, as this will give you access to even more features and benefits.
June 28, 2023
The wholesale gorilla app works great for our webshop with wholesale and retail customers. It makes it very easy to set different wholesale conditions, while using the same inventory and product information. Besides the support team is great and is also willing to implement small custom preferences. We are a fan!
Thank you for your review, especially for mentioning how easy our app is to use. We're glad you're enjoying it! We continue to add new features and functionality, and we're excited to share them with our customers in the near future. In the meantime, please let us know if we can help further.
June 20, 2023
This app is perfect for our wholesale needs. Ann is also a great customer support and very responsive.
Thank you for the 5-star review! We are glad to hear that you are enjoying the app and are excited to see it help your business grow. We look forward to continuing to work with you to help you achieve your business goals.
June 20, 2023
I've been using this app for almost a year and couldn't be happier. It was easy to set up, it works well for me and my customers, and customer support is always helpful and quick to respond.
Thank you for the feedback! We are thrilled that Wholesale Gorilla has been a valuable part of your business. We value your continued patronage and look forward to helping you continue to grow your business. Please do not hesitate to contact us if you have any questions or need assistance.
June 16, 2023
Excellent support. We have been using for a few years and have only had a couple of issues and they were both resolved quickly. The best wholesale solution I could find. Lots of options to fit multiple needs we have.
We're so happy to hear that you are enjoying Wholesale Gorilla, and really appreciate you taking the time to share this review with us and the community! We are pleased to hear that our support team was of help, and are committed to assisting further if ever needed. Wishing you all the best, The Wholesale Gorilla Support Team
June 1, 2023
Super great, clear, fast tech support. Great app and support. Gorilla people have never been less than wonderful.
May 19, 2023
Friendly and helpful support. They just carried out 2 new installations for us and a tune up of one of our existing installs we have had running sucessfully for the past couple of years. All updates ready by the time I arrived next morning. Would definitely recommend them.
May 18, 2023
Go above and beyond to fix any issues. Great app that we don't have to look at often it just works in the background exactly as needed
April 20, 2023
I've tried so many apps to help sell wholesale on my shopify and this is the only app I found that had all the functionality I needed. Support have been very helpful and kindly answered all my questions promptly. Recommend :)
April 6, 2023
We are very happy with their service and got everything we need so far. Skilled and accommodating customer service.
March 14, 2023
We love the versatility of the app - easy to use and an inexpensive way to get B2B go. Also their support is great!
March 14, 2023
Wholesale Gorilla has been excellent for us so far and their customer support has been nothing but terrific. Due to a recent update with shopify, the auto send invoice has not been working for us but that has not been a big deal. I do wish there was more customization allowed but I know they are working hard on it and there is no other app that could do what we need Wholesale Gorilla to do.
Feb. 28, 2023
Helpful and fairly responsive, does the dev work for us! We previously had a separate Shopify store, and this has saved us time and effort transferring inventory to different warehouses. Our retailers also love it because they don't want to have to go to multiple sites to view what's available. So far, so good with this app!
Feb. 27, 2023
Does just about everything I could ask for, and the service is terriffic! Their email reply to me bounced and Ann went out of her way to email again to make sure I got the reply. Super easy setup, user friendly, and really fast integration. 10/10 would absolutely recommend!
Thank you for your kind review and for being a Wholesale Gorilla customer!
Jan. 23, 2023
Wholesale Gorilla, specifically Clementine, is always so fast to respond with any issues that may come up. Even if it isn't necessarily a Wholesale Gorilla issues, she helps find a solution. I'm very happy with their service! I also appreciate the recent updates to the quick order form!
Jan. 8, 2026
This is what happens when you have a panic attack and do things in a manic state. :( I've been using their app for a while and while it's expensive, you do get a lot of bang for your buck. For the mid tier package, it pretty much covers everything you need for basic B2B. I only wish I could hide certain customers from purchasing certain products. It is available, but I have to pay their top tier price for it and I just can't afford it. As it is, the pricing is still high but it's very clear they are active in updating their UI and streamlining the process to make it as easy as possible. BTW, their customer support is excellent. You poor guys didn't deserve that 1 star update. I was confused about the email until I backtracked to see the damage I caused. I'm so SO sorry about that. Anyway, if you are looking for a good B2B app to help our your wholesale journey, this is a great addition.
Jan. 5, 2023
Updated Review: After seeing my review on their site, their head of customer service contacted me directly from their personal email to make sure I got the answer I needed. Amazing customer service. I believe there was an issue of my emails never reaching their support team, so if you do not get a response within 24 hours, try sending them an email from a different address. Review on 1/4/2023: The app works pretty well. However, there is an issue with tagging customers as "Wholesale" when Shopify wants to default the tag to "wholesale" and apparently the lowercase "w" throws off the app from recognizing the customer as wholesale. I have emailed support 4 separate times in the last 30 days and have yet to hear from them. Lack of support is really making me rethink which app I use.
I'm so sorry you aren't getting the information you need. It looks like we wrote back around 7:30pm EST last night, can you check your spam folder in case the message went there? Someone from our support team will also email you directly in case a spam filter is getting in the way for some reason. We will monitor this and make sure you get the help you need asap.
Oct. 21, 2022
Brilliant app. Great customer service! Probably does a lot more than we use it for. Very useful for those who don't want to pay for ShopifyPlus!