B2B Wholesale Hub

May 7, 2024

私たちの、BtoBビジネスの売掛金の回収から自由にしてくれた素晴らしいアプリです。BtoCと同じ管理画面で対応できるので、在庫管理も一元化してできます。トラブル対応も素早く、日本との時差があるにも関わらず、素早い対応で感謝しています。

May 3, 2024

This app was the solution we needed to offer multiple price tiers for B2B sales. After many months we discovered a bug on our site and their team figured out the problem and fixed it within a day. I am gratified to be working with a company that knows how to support their customers!

April 30, 2024

This app is very useful for stores that need wholesale accounts on their site but cannot use or upgrade to Shopify Plus. They are quick to respond using their chat directly integrated to the app. Alex was quite helpful and ensure to help you resolve any issue to the best of their ability.

April 25, 2024

Wholesale Club has been very good and straight forward for setting up and streamlining out B2B. There are a few more custom discount features that we'd like to be able to use but we communicated this to the Orbit team and they seemed to seriously consider them for future addition. The customer service has been great! Very fast to respond and sort out any bugs.

April 24, 2024

Jack and the team have been great. Extremely fast response time, even faster time completing updates. Overall great app, and great team that stands behind it. Would recommend!

April 23, 2024

Wholesale Club is easy to use and they have a great customer support team.

April 15, 2024

This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.

April 10, 2024

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app. Oren

March 28, 2024

Very helpful customer support. they answered all my questions and helped me understand how to solve the problems I was dealing with. they offer many solutions and help me to understand what they are doing to fix things rather than simply fixing them.

March 27, 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

March 27, 2024

Very fast and efficient service, won't leave until all problems are fixed.

March 21, 2024

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

Aug. 23, 2024

Response time with questions is amazing! Great app

March 21, 2024

We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!

March 20, 2024

Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.

March 20, 2024

Awesome! Great customer service and support!

March 19, 2024

Worked with Kate for a month but couldn't overcome a fatal issue when transitioning from the cart to the checkout. If you have more than 8 or so wholesale discounted products in your cart, you receive a shopify 'something went wrong' error page when trying to get to shopify's checkout page. Shopify's checkout times out waiting for information to pass through B2B's server. I was very patient working with Kate and she tried to have the developers change the polling but we never got past the error and I removed the app from our store.

March 21, 2024

After uninstalling the Wholesale Club app it took Orbit four attempts at removing their left over code, each time leaving error after error until our variant selectors stopped working. We gave Orbit every opportunity to fix the issue but even after our theme developer confirmed Wholesale Club was at fault they ultimately denied it. Not only did we have to reinstall our theme and start again, it cost us many hours over the past three months conversing with support and trying to figure out our own solution. *Re: response. Emily, i'll happily send you the email correspondence with your support saying " we have successfully removed and uninstalled all code from your theme" (for the second time) and meanwhile ALL of our prices had turned to $0 with a liquid error message below. Your support then had another attempt at it which created the variant error. I can also forward you the correspondence with the theme developer if you'd like further confirmation. The biggest issue with Orbit aside from the incompetence is the dishonesty. Have some respect for your customers and admit when your wrong.

March 15, 2024

I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!

March 14, 2024

Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.