Winback: SMS Marketing
Winback: SMS Marketing
Rating
3.4
feedback
91
chart
#4,872
All reviews
Rating Breakdown
Review RSS Feed
March 23, 2021
Customer service has been amazing! And the app is so easy to use. It has definitely helped me "win back" some customers and abandoned carts!
Hello Blossom Lifestyle Boutique, We're thrilled to hear that our app has been a great help in winning back customers and abandoned carts for you! We truly appreciate your kind words about our customer service. Your success is our top priority. If you ever need assistance or have any questions, please don't hesitate to reach out. Best regards, The Winback Team
March 22, 2021
The app has helped us save a lot of orders and we are very grateful to Joe for his constant follow-up and advice.
Hi Anne Pro team, Thank you for sharing your positive experience with our app! It's wonderful to know that it has helped you save many orders. We're glad that Joe has been able to provide valuable advice and support. If you ever need further assistance, feel free to contact us anytime. Warm regards, The Winback Team
March 21, 2021
The app pays for itself and has been since week 1, very happy with the ROI I’ve been seeing and will continue using it
Hey Harajukustreetwear, It's fantastic to hear that our app has been delivering a great ROI for you since the very beginning! We're committed to providing a valuable service that contributes to the growth of your business. If you have any questions or need help, don't hesitate to reach out to us. All the best, The Winback Team
March 10, 2021
This app is awesome and a great addition to my shop. I get to respond to follow up texts from my customers and hear what they had to say on their purchases. Joe is also very reachable and a great help!
Thanks for your kind review :) Here's a screencast I made for you with some suggestions on how to get more out of the app: https://www.loom.com/share/035b87ee48124aa39d9074ae882dafa1
March 6, 2021
This is one of the best marketing automation softwares! This app has allowed us to scale our SMS marketing completely hands-free.
Thanks for your review. I made a screencast with some suggestions for your message settings: https://www.loom.com/share/0df9e6a5b0fe49cb8a391277cb0396b6
Feb. 12, 2021
Joe has been great to work with. We started the text program approximately 2 weeks ago and it has resulted in so many extra sales! It's super easy to launch a campaign and to measure metrics. Highly recommend.
Thanks for your review! Here's a screencast with some suggestions for you: https://www.loom.com/share/0f31e9c025c042e48b15c699df5f384e I also noticed from your campaigns that you're announcing your FB live sales. If you do a lot of FB lives, you may want to check out our other app: http://sold.as/
Feb. 8, 2021
This app is awesome! I am a small clothing business and have had great results. In just a short amount of time, we have boosted sales by 300% I definitely recommend. A great way to reach customers.
Thanks for your review. Please see this screencast for our suggestions to your settings: https://www.loom.com/share/baab289c5d7a449396657ab4c9d9116c
Jan. 18, 2021
I give Joe 5 stars! He is so helpful and happy to explain things. I just started with the application and it seems to be working well. I thoroughly enjoy the app and the support is wonderful!
Thanks Amanda. And congrats on getting 50 sales through SMS within the first 3 weeks! Here is the screencast video I promised you :) https://www.loom.com/share/067d26826ca64cedadeaebb0d1a6b434
Jan. 13, 2021
This app is great ! I’ve made 500 additional orders with winback. My business has grown so much with this app
Thanks for your review and congrats on reaching 500 sales through SMS! Here's a screencast with some suggestions for your account: https://www.loom.com/share/c650be8fd2414198bd6664683fbcc638
Dec. 29, 2020
First time trying text message marketing and it's so easy and is generating lots of sales! My customers are also loving the automatic order follow ups.
Thanks for your review :) I made a screencast video for you after I reviewed your account: https://www.loom.com/share/53bcb18ea18f4de48f62e0da5007ccf5
Dec. 11, 2020
Performs great. I was confused it had unlimited sms but works great. Highly appreciated . Recommended
Thanks for the update. Yes our free trial is not unlimited. This particular store spent $29 on the app and made 62 sales from it. The ROI was 56X and I'm glad these results are appreciated!
Dec. 3, 2020
This app is really awesome and I have gain so much extra revenue because of it . You should definitely add this app to your store.
Thanks for your review. I made a screenscast to give you some suggestions. I think you can easily double the # of sales you are making through SMS: https://www.loom.com/share/df5ca573ea6941f8ae42a428d373d213
Nov. 27, 2020
Great app and Great customer service, They are always online ready to help. Thank very much. Highly recommend
Thanks for your review Pako. and nice to meet you over zoom yesterday :) I made a screencast for you with some additional recommendations: https://www.loom.com/share/91a48a3007474d719c50f999c66ce161
Nov. 9, 2020
This app is awesome! I've gotten sales from the extra contact and it's really easy to use! The staff is very helpful and responsive too.
Thanks for your review. I know you just started using the app a couple weeks ago, but I made a short video here for some suggestions moving forward https://www.loom.com/share/ebcce457431645a4a140547771e1cac7
Nov. 9, 2020
Very helpful team. Easy to use. Staff keeps in touch. They will update you via email about your progress.
Thanks for your review! Here are some suggestions to your messages and settings: https://www.loom.com/share/786855c4c5c4460880a2647ec6d4fa1b
Oct. 21, 2020
Excellant APP to recover lost sales! Highly recommend it. Thanks Joe for prompt support and suggestions.
Thanks for your review Michael! We made this quick video for you to give you some tips on optimizing your message and account settings: https://www.loom.com/share/fcfa05b6b36148d0b38d967ccaa43a7b
Oct. 20, 2020
Great app. Very easy to use and very easy initial setup. Sms are way more effective than emails in recovering abandoned carts and checkouts. Very responsive developer.
Thanks for the review Mattia. Here are some tips to get even more out of SMS: https://www.loom.com/share/464eaf2d0ecc4efb933f552714774916
Oct. 16, 2020
Does exactly what it says. Very nice customer support. I definitely recommend for abandoned checkout recoveries.
Hi Shopedian, Thank you for your positive review! We're glad to hear that our app has been effective for abandoned checkout recoveries and that you've enjoyed our customer support. Your recommendation means a lot to us. If you need any assistance in the future, please don't hesitate to reach out! Best wishes, Gabriel
Oct. 2, 2020
Excellent app!! I'm really loving the app overall, a TON of customer engagement.. they seem to love it.. sometimes hard to keep up with them lol...And I've gotten so many sales it's truly unreal! For just $30/mo, in 5 months, I've made $10,000 total revenue just from this app alone! So, a $150 investment made me about $6000 profit. Yea, I'd say it's pretty awesome.
Hi Fallopian Tube Formula, Thank you so much for your fantastic review! We're thrilled to know that our app has significantly contributed to your sales and customer engagement. It's great to hear that you've experienced a solid return on your investment with us. If you ever need any help or support, please feel free to get in touch! Warm regards, Gabriel
Sept. 17, 2020
Excellent product!! I am still learning...but the ease of use is extremely customer friendly for a busy entrepreneur!!
Hi FarmGirl Frosting, We appreciate your wonderful review! It's great to know that you've found our app user-friendly and helpful as a busy entrepreneur. If you ever need any support or have questions, please don't hesitate to reach out. We're here to help! Best wishes, Gabriel