All reviews

Rating Breakdown

  • 5
    91% (529 ratings)
  • 4
    6% (34 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2022

This is the only all in 1 app every used cause of the price point. I don't like to really worry customer service unless I really can't figure it out. Or it's not in my specialty. When I do contact them most of the time it's about css. And they are willing to help just as fast and easy as you chat with them.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from BREAKFADER Thanks for the awesome review. We're so happy to hear that you are enjoying Sales Rocket. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Feb. 10, 2022

Just started using it but so far so good. Customer support was very helpful and quick to get me set up.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Everything Etched Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Jan. 24, 2022

Awesome features and technical support. It depends on your needs and the current Shopify plan but in my case fits perfect with my store and they answer your doubts really fast. 10/10

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from yesquali Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Sales Rocket Support Team

2 / 5 Share

Jan. 21, 2022

Has some great features, it was 9.999 but when i tried to add it to my new site it was charging 19.99 - thats a big jump when you only want to use 2 features!

Using app

9 months

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends at Millionaire Beauty Thank you for your feedback. We are delighted to hear that you like our app and its features. Our app prices are market standard so that we are able to provide improved app performance and a seamless experience for our merchants. Our primary objective is to ensure that our merchants get added value to their store when using our app and I really hope that the app cost justifies the added value. We wish you and your store great success! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Jan. 21, 2022

Awesome app, a very lot functions and all is so good. The support team is very nice too, i love it!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Decoorei Thanks for the awesome review. We're so happy to hear that you are enjoying Sales Rocket. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Jan. 16, 2022

I can't believe how amazing this App is! Great work! So good! there are so many features I can use!!

Store

Luxepup

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Luxepup Thank you for your glowing review. We're delighted to hear that you are enjoying Sales Rocket and that it is helping you run a successful business. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success! Tanu & The Sales Rocket Support Team

5 / 5 Share

Jan. 14, 2022

Probably the best customer service I have every experienced. Custom coded multiple changes to the app style to match my theme in less than 10min. Thank you. Keep it up!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from CowGirlsSA We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Jan. 10, 2022

Very pleased! very good service! Simple to operate. Very good experience, I use and enjoy this App Thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Klara Hans We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-) We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Customer Support Team

5 / 5 Share

Jan. 7, 2022

excellent support and help when I needed it. I am very pleased with the app and have been using it for several years now.

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Hello to our friends from Hygieia Skin Care Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Sales Rocket Support Team

5 / 5 Share

Dec. 27, 2021

The app is perfect. The support is even more perfect. my problems were solved within a few minutes.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Big Star Gadget Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Dec. 23, 2021

Very pleased! Excellent service! Simple to operate and professional. Very good experience, I use and enjoy the results!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Yael Yael Art Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Dec. 23, 2021

Mohit, Mohit, Awesome Mohit, the technician I contacted on the Sales Rocket dashboard. I have some repeated and tough requests about the Volume Discount function and the CSS style, Mohit's patience and dedicated job help me out soon. It is beyond words to show my respect to the Sales Rocket team, but I believe the team that developed this app is professional and trustworthy. Highly recommend it to the Chinese sellers circle. By the way, the pricing is slightly unacceptable. It would be better if it charges depending on the functions the shop owner used.

Store

Grabie

Using app

21 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello to our friends from Grabie Thank you for this amazing review. We're so happy to hear that you are enjoying Sales Rocket. We at Sales Rocket go above and beyond to help every merchant and I am glad that we hit the mark for you. We’ll make sure we pass your kind words along to Mohit, who we know will be elated to read your comment. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Dec. 20, 2021

Great app with all you need to run a successful business + a very helpful and fast support that provided me with exactly what I needed.

Using app

29 days

Total reviews

10

Average rating

5.0

Developer Reply

Hello to our friends from Ashour Shoes Thank you for your glowing review. We're delighted to hear that you are enjoying Sales Rocket and that it is helping you run a successful business. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Dec. 15, 2021

This is a very useful app but more importantly, the support is spectacular. Fast and efficient. My issues were resolved in just minutes. Keep up the good work guys!

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Hyperblade USA Thank you so much for the awesome review. We're delighted to hear that you are enjoying SALES ROCKET. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

March 27, 2024

very helpful support team

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Salonwear We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review; we really appreciate it! :-) We are happy our support team was able to assist you :-) -Tanu & The Customer Support Team

5 / 5 Share

Dec. 3, 2021

They go over and above for their clients. We've run this app on our store for years, and there's a reason why. They kill it, and there's so many options to help conversion rates! Definitely in our VIP list of apps

Using app

About 2 years

Total reviews

7

Average rating

3.0

Developer Reply

Hello, friends at Pig of the Month BBQ We are happy you had such a great experience! Thank you for leaving this awesome review. We are grateful for awesome customers like you! We wish you and your store great success :-) -Tanu & The Customer Support Team

5 / 5 Share

Nov. 26, 2021

Excellent app with even better customer service :) Helped me out with everything that I needed and quickly too. Fantastic!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Glazeoralcare, Thank you for your glowing review. We're so happy to hear that you are enjoying Sales Rocket and that it is helping you with everything you needed. We love having you as a customer and are always here to help your Shopify store succeed! `Harish - Customer Success Team :)

2 / 5 Share

June 1, 2022

The response below is misleading. I approached support repeatedly about faulty discounts. They "fixed it" several times. I uninstalled. They are not "working on repair". Review: Not working anymore with new Dawn theme. Support is good but the app wont apply discounts properly in spite of several attempts to rectify with developer.

Using app

6 months

Total reviews

20

Average rating

2.0

Developer Reply

Hello to our friends at pophomefabric Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sales Rocket. Most of the time, our app normally works well with the new Dawn theme. I am sorry to hear that it is not working well with your theme and that you had to face issues while applying the discounts properly. We have our best developer working on your case right now and I will let you know as soon as I have an update. We offer 24-hr live chat support, Monday through Friday (plus live support for many hours each weekend). Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Sales Rocket Support Team

5 / 5 Share

Nov. 18, 2021

Pretty simple to use. Had an issue but the developer's were onto it ASAP and fixed everything within minutes as well as ensured it was all working. Great customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, TheTeenAge & Team, Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app support. We wish TheTeenAge great successes and all the very best! Cheers! :D `Harish - Customer Success Team

5 / 5 Share

Nov. 17, 2021

App has a lot of much needed features, cost is reasonable and customer support is extremely wonderful. The max wait time was 5 to 10 mins and received lot of help with setting up the app. Highly recommend. Wonderful app and extraordinary support.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mum's Mill, Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app-related support. We wish Mum's Mill great successes and all the very best! Cheers! `Harish - Customer Success Team