Wizybot ‑ AI Chatbot
Customer Support AI for ecommerce
Rating
4.9
feedback
110
chart
#1,226
All reviews
Rating Breakdown
Feb. 22, 2024
Nos encanta esta aplicación, las ventas se han incrementado bastante y siempre hay una respuesta oportuna y buena para los clientes. Ampliamente recomendada
Feb. 22, 2024
Wizybot, the intelligent sales assistant, is undoubtedly the most powerful tool we have implemented in the Shopify environment to date. We have finally discovered a sales assistant that answers customer queries accurately and professionally on its own - often even better than we could do ourselves. The learning speed of the program is impressive, it is easy to train and has a simple and intuitive user interface. In order processing, Wizybot demonstrates outstanding performance by responding precisely to customer requests. It is particularly effective when it comes to tracking requests, complaint management, returns processing, product availability, special product features, ingredients, recommendations and discount promotions. It also makes a significant contribution to increasing our sales rate and acts as an extremely useful sales assistant, which noticeably reduces our administrative workload. We are absolutely delighted with Wizybot and intend to continue using it as our sales assistant and consultant and to develop it further on an ongoing basis.
Feb. 21, 2024
We recently added Wizybot to our website and had over $1000 in sales in the first 2 weeks attributed to Wizybot engagements. The staff at Wizybot is accessible and has provided us with excellent support. I was able to integrate Wizybot into our Shopify site in minutes and results speak for themselves. I tried to use other Chatbot apps, but Wizybot is clearly the best one I have found. Thank you Team Wizybot!
Feb. 20, 2024
Excelente servicio y usabilidad, respuestas exxcelentes y con una gran capacidad para recomendar mejorarlas. Muy satisfecha con esta app
Feb. 20, 2024
La experiencia con Wizybot ha sido realmente sorprendente. Tenemos una tienda de más de 300 productos y adicionalmente también vendemos servicios fuera de nuestra tienda en línea. Wizzybot nos ayuda a responder la mayoría de los mensajes de nuestros clientes y además sabe muy bien cuando transferir el cliente a otra área. Estamos ansiosos de conocer la integración con WhatsApp y redes.
Feb. 20, 2024
La personalización y el constante aprendizaje de la aplicación permite tener un mejor control de la herramienta. La manera en la que recomienda y ayuda al los clientes resulta muy útil a la hora de convertir.
Feb. 20, 2024
Cumple todas las expectativas, una App que se le saca todo el provecho y su team esta dispuesto a llevarla al otro nivel, excelente app
Feb. 20, 2024
Una herramienta espectacular, fue la mejor solución que encontramos para darle una excelente atención y servicio al cliente a los visitantes. En menos de 24 horas, ya el bot nos había ayudado a generar una venta.
Feb. 5, 2024
I recently started using Wizybot for my Shopify store, and I must say, it has completely transformed my online business experience. This app deserves nothing less than a 5-star rating for its remarkable capabilities and user-friendly interface. Moreover, the customer service provided by Wizybot is top-notch. A special shoutout to Thomas, whose support has been incredible throughout. His prompt responses, expertise in resolving any issues, and willingness to go above and beyond have been a massive help. Thomas, your dedication and professionalism haven’t gone unnoticed, and I'm genuinely grateful for all your assistance.
Jan. 30, 2024
I was skeptical about chatbots. It seams that now they work better with this ChatGPT integrations. Happy to keep using it and see what new updates come.
Jan. 26, 2024
We have opened a new online shop and aimed to provide our customers with a new and modern user experience. That's when we discovered Wizybot. With its user-friendly interface and fantastic features, our website instantly became cutting-edge, equipped with a truly impressive AI. The recent update even generated more excitement. The service is absolutely fantastic and assists with every issue. I highly recommend Wizybot; it was the right decision.
Jan. 14, 2024
Wizybot was a very good tool. It helped me respond to merchants automatically and it generated additional sales in just 2 days. The support responded fast.
Dec. 12, 2023
Customer support finally replied through whatsapp. This is a great app but your customer support could be more responsive like your bot!
Nov. 24, 2023
I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app. The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively. Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management. The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for. We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.
Nov. 23, 2023
Excellent service, Wizybot is amazing! Easy to use!
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Oct. 17, 2023
super convenient and well-made app, impeccably structured with lots of features, not a simple chatbot! assistance from Thomas (CEO) was quick and perfect, he was able to help me in a short time, recommended app for those who have little time to reply to messages or too many messages to manage
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Sept. 21, 2023
I have been using wizybot for the last couple of weeks, and it is amazing how it harnesses artificial intelligence to enhance my daily tasks. The app is incredibly user-friendly, and its AI-driven features have noticeably improved my productivity. This app has truly transformed the way I work and interact with customers. It's become an indispensable tool in my daily routine, and I can't wait to see how it continues to evolve with future updates. Maria Paula - Colombia
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Sept. 13, 2023
Es una gran alternativa para dar respuesta a tus clientes 24/7! Es rápido y muy efectivo! Además, el equipo de soporte de Wizybot está siempre dispuesto a ayudar y resolver cualquier pregunta o problema que surja.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Sept. 13, 2023
This is by far the best chat solution I have found. The app itself is great, easy to install and adjust. It literally looks like we have an expert answering clients questions. Highly recommended!
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Sept. 13, 2023
Excellent solution to improve customer service and increase sales on the website. We are happy to have the chat integrated into our website. It is continually working and improving.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.