All reviews

Rating Breakdown

  • 5
    92% (153 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 98% (164)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2024

Llevamos un mes y nos ha bajado la atención personalizada al 90%, haciéndonos el dia a dia mucho mas facil. Wizy contesta de forma correcta dejando satisfecho al cliente. Es super amigable la App !!! Gracias por facilitarnos la vida ... AMO A WIZY !!!!!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Wizybot has been a great support tool for our customers. We have used it during times when we did not provide customer service, and the results couldn't be better. The investment has returned up to 5 times. Highly recommended

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Excelente herramienta, fácil de configurar y ayuda a mejorar la atención al cliente y la tasa de conversión.

Using app

5 months

Total reviews

5

Average rating

4.6

5 / 5 Share

June 5, 2024

Wizybot has been a fantastic tool for our business. It's like having a customer service team 24/7 and their support team is amazing. We have increased our plan 2 times now in less than 3 months because sales are going up!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

Since implementing Wizybot, we've seen an increase in conversion rates, reduced returns, and increases customer satisfaction. Wizybot excels at answering common customer questions like "What size windshield wipers do I need for my car?" and "How do I install these wipers?" This frees up our team to focus on growing and improving our business while ensuring customers get the information they need to make informed decisions. If you're looking for a way to improve customer service, conversion rates, and overall site satisfaction, Wizybot is a valuable investment. The team has been extremely helpful and sets them apart from other similar apps and businesses.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2024

Excelente aplicación. Su capacidad de responder a los usuarios instantáneamente y guiarlos a través de la página web nos ha ayudado a mejorar la interacción. Además, el equipo de soporte siempre está atento a cualquier requerimiento y nos han apoyado para brindar soluciones efectivas.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

Wizy bot ha sido una gran herramienta para nosotros. Desde el primer mes hemos visto como ha ayudado a mejorar nuestra atención al cliente y también muy satisfecho con el equipo a cargo, que nos ha ayudado en cualquier duda o inquietud mejorando el proceso de atención.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

¡This tool is incredible! More than a simple BOT, it is a tool that allows you to free up operational burdens from your work team and optimize your customer service. We use it on weekends and non-business hours, as well as in special seasons to support our customer service team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

La app es fácil de configurar, el equipo de Wizybot es muy atento con el acompañamiento y necesidades que hemos tenido. Y la funcionalidad de la app es genial, nos ha servido mucho. Otra cosa importante es que hacen mejoras continuas en funcionalidades de la app y reciben feedback para implementar cosas nuevas.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 16, 2024

Instalamos la aplicación en nuestra Tienda y nos encantó el flujo que tiene, es muy fácil de usar, se puede personalizar sin problemas y sobre todo tenemos un servicio al cliente muy personal que está al pendiente de las respuestas y / o implementaciones que necesitamos, empecé con el plan básico pero al mes lo subimos porque definitivamente lo vale y necesitábamos cubrir más respuestas, nos ha disminuido el trabajo de servicio que tenemos en Whatsapp.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Wizybot has revolutionized customer service for Bikehouse, providing round-the-clock attention to clients every day in a seamless and market-conscious manner within the bicycle industry. Its implementation has generated highly positive feedback from users visiting the virtual store, ensuring a smooth and satisfying experience. Additionally, Wizybot has facilitated continuous learning for both the company and its customers, fostering an environment of ongoing improvement and innovation.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 10, 2024

Excelente aplicacion, de bot no tiene nada, responde tan natural que lo calificaria como un humano inteligente y con criterio, tan util es que nosotros mismos aveces lo utilizamos para saber si vendemos cierto tipo de productos ya que nuestro catalogo es demasiado grande y perdemos la pista de todos los productos.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 10, 2024

As the website for Colombia's first and leading international marathon, we needed something FAST, both to deploy and manage, and that's what we got with Wizybot! We got it up and "running" ;) in a few minutes with their wonderful and thoughtful assistance and it's been 3 months where we have boosted our peace of mind -and also of our runners-. We were able to reply to a high volume of requests due to the closing of the registration period and that alone was a game changer for us. We had tried other apps but not a single one felt as polished and flawless as Wizybot. It's complete game changer. And a wonderful team.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

It has been a smooth experience and so far the support team has been proactive and fast at helping us shape our AI chatbot. Kudos to the team at Wizybot for crafting a well designed app! Highly recommended if you want a virtual team of service representatives tailored for your brand.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

One of Wizybot's standout features is its ability to understand and respond to customer inquiries quickly and accurately. Thanks to its advanced artificial intelligence, Wizybot can handle a wide range of questions and requests, from product inquiries to shipping issues, providing personalized and relevant responses in real-time. In addition to its customer interaction capabilities, Wizybot offers powerful analytics and recommendation tools. Using machine learning algorithms, Wizybot analyzes customer behavior and suggests strategies to increase sales, such as personalized offers and product recommendations based on each user's purchase history.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

Es el chat que necesitas, cayeron como del cielo, me cubrio una vacante, las respuestas parecen humanas, muy interactivo, de facil aprendizaje. El equipo de soporte es muy eficiente. TOTALMENTE RECOMENDABLE.

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

April 17, 2024

La posibilidad de personalizar su comunicación, su fácil configuración en una plataforma amigable y la autonomía con la que cuenta logra ser una excelente solución a una atención más rápida y 24/7. Muy buena aplicación, estamos satisfechos con su desempeño y resultados

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

April 12, 2024

Your chat box currently lacks both a close and minimize option. The only way for our customers to close it is by reloading the website or leaving, which defeats its purpose. This becomes particularly problematic on mobile devices, where it takes up the entire screen, preventing customers from shopping on our website, especially if they can't close your chat app widget. While I appreciate the concept, it's evident that it's not yet ready for deployment on any site if users can't easily close the chat box to continue shopping. I'm uninstalling your app due to this inconvenience. Please notify us when you've fixed this issue, and we'll reconsider using your app again.

Using app

9 days

Total reviews

2

Average rating

1.0

Developer Reply

We are trying our best to make the best product as possible and unfortunately something happened specifically on your site. We really appreciate your feedback because it help us to keep improving. Is it possible that you can show us how it looked on your site. That way we can address the issue right away. We compromise ourselves to fix this issue as soon as possible. We also reached out to you directly through email.

5 / 5 Share

April 11, 2024

Wizibot has transformed our customer support game! This Shopify app, fuelled by ChatGPT, is an absolute game-changer. The automation of chats and customer communication is seamless and incredibly efficient. The support from the Wizibot team is top-notch, showcasing world-class professionalism and friendliness. Our communication with customers has reached new heights of excellence, thanks to Wizibot. We couldn't be happier with the app and the exceptional support we've received. Without hesitation, we highly recommend Wizibot to anyone looking to elevate their customer support experience.

Using app

About 1 month

Total reviews

19

Average rating

5.0

5 / 5 Share

April 3, 2024

Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.

Store

Nipskin

Using app

16 days

Total reviews

4

Average rating

5.0