All reviews

Rating Breakdown

  • 5
    95% (115 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 92% (111)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 21, 2025

Wrapped is a great app for gift stores like our's! Adam offers great customer support, too!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for these kind words, and adding your review and 5-stars. We absolutely love working with gift stores, it's a perfect match! The team at Ultimate Gifts are proof of this, as they've worked with us since November 2022 with they first added Wrapped to their store. We also fully agree with you, Adam goes above and beyond 😀 Thank you again, have an amazing week ahead!

5 / 5 Share

March 10, 2025

Super einfach zu bedienen. Hilft um meinen Kunden eine seperate Geschenklösung anzubieten. Der Support ist auch mehr als freundlich und hilft bei jedem Problem :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sandra Thank you for taking the time to leave this wonderful review for us. We really appreciate you for it! We had a great time assisting and answering your questions over live chat. Have an amazing day - from your friends at Wrapped!!

4 / 5 Share

Feb. 16, 2025

the app is just amazing for a gifting store but i am facing some challenges with the app as some time it dose not appear in the cart page

Using app

37 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Abdulaziz Thank you for leaving a kind review for us. I believe this may be due to a page optimizer app (not our app). Open Wrapped in your Shopify admin, and re-open the support chat you'll see my reply. Your email is bouncing so you may not be getting our replies delivered to your inbox. This should be pretty quick to resolve, and I am more than happy to help you out 😀 Have an amazing day, and thank you again for leaving your review!

5 / 5 Share

Feb. 10, 2025

Great support. Easy to use.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, and for using Wrapped on all of your stores. We really appreciate your support as well :)

5 / 5 Share

Feb. 9, 2025

I can't say enough good things about the Wrapped app and the incredible support I received. They helped me every step of the way—on a Sunday, no less—Big Game Sunday at that! Their kindness, patience, and generosity with their time truly stood out. They were not only informative but went above and beyond to ensure I felt confident using the app. If you're considering Wrapped, don’t hesitate. The app is fantastic, and the support is unmatched. 10/10 Highly recommend!

Store

Pressie

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave your review on your Sunday afternoon. It was an absolute pleasure working with you and customizing the app to suit your needs. We think the end result turned out great on your Shopify store. We also highly recommend Pressie! 10/10 😀

5 / 5 Share

Nov. 28, 2024

Great customer service!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

The apps functions as it should and interacts with our customers and admin without any issues. We did initally run into an integration issue when we started using the app last year just before the holidays Adam's support on this app was crucial. He understood the urgency to get the problem solved and responded and fix the problem infinity faster than it took the time for me to write the review. His service was so effective that I couldn't not come back and leave the review.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible 5-star review!! It really does mean the world to us. We absolutely love Bernal Cutlery, if you are reading this review, please check out their store. Highly recommend checking them out. Thanks again for taking the time to come back and write this amazing review. We've got a happy team over here 😀

5 / 5 Share

Sept. 4, 2024

Finally! An App that does not put gift message/wrapping/notes data in the cart notes! This means you can actually have gift messages or order notes per PRODUCT, not per cart. We've been searching for this solution for ages so its been a massive win. The support is amazing and super responsive. They even helped us with advice on an issue not directly related to the app, which was above and beyond what we expected.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Great app, intuitive and simple to use. With great customer support

Store

YSEULT

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Great app. customer service is also great and fast. I really liked that the gift wrapping appears on the order with a code that specifies which item needs to be wrapped. That way theres no confusion on what item you need to wrap if there are multiple items. Real easy to install and customize.

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2024

Great app for adding gift messaging. Excellent customer service from Adam to help with set up and a showed a good desire to learn and understand our business needs.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2024

Very great app with lots of possibilities. And also important: support is very fast, friendly and helpful! Keep going!

Store

Mint15

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

May 29, 2024

Cannot recommend this app enough. It's perfectly brilliant, does what it says on the tin, and comes with excellent customer support! Thank you Adam.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2024

Very easy app to install, with well thought through features. It works really well for us and enables us to offer gift options exactly as we would like to. The thing that really makes it for us though is the support - super responsive, helpful and friendly. We spotted an issue (with how Shopify was processing some of the app requests rather than a problem with the app itself) and even though it was not specifically a fault with the app and it was late on a Friday night Adam responded really quickly and had a workaround fix released during that night - all with regular updates. Really impressive service, would definitely recommend - we're a relatively new store too but the app more than pays for itself already.

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for leaving this thoughtful and detailed review of Wrapped. I cannot express how much it means to me to see this. We will always do our best even when it means a late night or ensuring the gift wrap / gift message / gift options are integrated perfectly. In this case it was Shop Pay having a bit of a hiccup, and we were able to solve and release a work around within a few hours. I also really appreciate you taking the time to write to me initially about what you had noticed, always great discover and improve the app for all stores as well. Again, this was such a nice review to receive, thank you!!

5 / 5 Share

April 10, 2024

After installing Wrapped I had a few questions about onboarding and customising our store, Adam's assistance was thorough and responsive. Thanks!

Store

SASKI

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Always happy to help! Thank you for adding Wrapped gift options to your Shopify stores as well. It shows both your trust in the app, and your trust in us to help you. I really appreciate it, and thank you again for leaving this great review.

5 / 5 Share

March 14, 2024

Easy to install, personalise, and brand. Great support team too.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

This app has everything that we have been looking for! Very easy to integrate and so customisable. Doesn't slow the page down at all. Would 100% recommend.

Store

Kotomi

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

We needed a "Gift Bag" option that would give a customer the option to add a single (or multiple) gift bags to an order, not as an individual product gift wrap. It was easy to customize the app to work for us, and Adam was extremely prompt in responding to inquiries and helping us find a solution.

Store

DeFeet

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

We've been using this app for a couple of weeks now and it's been working great. Adam was extremely helpful and accommodating with our requirements.

Using app

29 days

Total reviews

9

Average rating

5.0

4 / 5 Share

Jan. 10, 2024

Great, easy app to use for our first-time use.

Using app

2 months

Total reviews

2

Average rating

4.5