All reviews

Rating Breakdown

  • 5
    96% (120 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 90% (113)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2024

Easy to install, personalise, and brand. Great support team too.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

This app has everything that we have been looking for! Very easy to integrate and so customisable. Doesn't slow the page down at all. Would 100% recommend.

Store

Kotomi

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

We needed a "Gift Bag" option that would give a customer the option to add a single (or multiple) gift bags to an order, not as an individual product gift wrap. It was easy to customize the app to work for us, and Adam was extremely prompt in responding to inquiries and helping us find a solution.

Store

DeFeet

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

We've been using this app for a couple of weeks now and it's been working great. Adam was extremely helpful and accommodating with our requirements.

Using app

29 days

Total reviews

9

Average rating

5.0

4 / 5 Share

Jan. 10, 2024

Great, easy app to use for our first-time use.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 3, 2024

Easy to use and helpful customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Adam is the real deal. Super helpful and cares about his users. I tried many different Gift option apps, and this was by far the best and easiest one to use. Straight to the point.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Easy to use and great functionality. Customer support is really amazing too.

Using app

3 months

Total reviews

5

Average rating

3.8

5 / 5 Share

Dec. 11, 2023

Adam was fantastic with helping with a couple of customizations that I needed! Very fast responses and super helpful. The app itself was easy to set up and delivers everything that I wanted to offer gift wrap. Thank you so much!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

We have used this app for over 6 months now with no faults to mention. The app was seamless to install, any questions we had were answered promptly by the support team. If you are looking for a gift wrapping app, I highly recommend this one.

Using app

About 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Dec. 2, 2023

Wrapped and the Alacart Apps team are phenomenal. Wrapped has greatly contributed to the overall experience on our website, allowing our customers to add gift wrap and/or a gift message to their order. Adam, the founder of Wrapped and Alacart Apps, worked closely with us to ensure a tight integration and a native like experience with our theme. Highly recommend Wrapped for the quality of the development and professionalism of the staff.

Using app

About 1 month

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 27, 2023

Great app. Easy to use, and Adam is extremely helpful and quick with absolutely any questions. Would definitely recommend it!

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 22, 2023

Adam was of great help to integrate this app to our store. It's the best gift wrapping out there and we tried a lot!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

amazing customer service - they truly care about helping your business. A great app!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Awesome flexibility with the app along with some of the highest quality support I've ever received on the Shopify app ecosystem. 10/10.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The Wrapped app has been great for us as it has allowed us to capture customisation data on specific products that other apps were not able to achieve. The support from the dev team has been prompt and extremely helpful as well, thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Great support! I needed help with the setup and Adam helped me quickly to solve any issues. Thanks a lot! I've used this app for too short time to say more on its performance and impact on sales, but it looks promising :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Great app! Support has always been very responsive to my questions. Highly recommended

Using app

About 1 month

Total reviews

19

Average rating

4.8

5 / 5 Share

Nov. 1, 2023

Super simple to use and implement. Best customer service we've experienced with a store app to date! Highly recommend.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

i have communication problems with them at first , but then adam stepped in and helped me , and he made it up , i appreciate it <3 hopefully it will work on my store

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Nour, I saw your review and I'm really sorry to hear there's been a hiccup with our communication, as I’ve been messaging back and forth with ya. I'm still here to help get you started. Just so you know, we've got a fantastic free plan perfect for new businesses starting out, and a variety of valuable paid plans for those a bit further along their journey. Feel free to reply directly to any of my previous messages. Let’s make sure you’re all set up and good to go for BFCM on your amazing store! Cheers, Adam