All reviews

Rating Breakdown

  • 5
    99% (109 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

May 24, 2023

Support is awesome. Very quick and helpful when we need their input. App also works flawlessly for our clients. Thanks guys!

Using app

5 months

Total reviews

13

Average rating

4.8

5 / 5 Share

May 24, 2023

Wrapped is the best gift adding app on the market. It covers every kind of need and the support is amazing, very available, precise and full of ressources. Congrats to the team

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2023

The implementation process was clean and easy! Wrapped has some of the best support in the game. Adam provides quick response times and is always personable and so knowledgeable. We had a couple of tricky integrations that he took head on and provided us with all of our options to complete integration. We could always count on Adam's support if and when we ran into needing it! After months of having Wrapped Adam is still quick to respond! Great app for a gift wrapping solution made 100x better by Adam and his willingness to support his app's users.

Using app

4 months

Total reviews

8

Average rating

4.5

5 / 5 Share

April 30, 2023

It’s amazing. Seamless and easy to integrate and never fails. We always get the right message for each order

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing this review and for completing my survey earlier as well. It really helps improve the app for everyone, and also is just a very nice feeling to see your review added here. I was not expecting it, and it was a wonderful surprise to see the notification it had been added. We do our very best to ensure the app is working well across all different types of storefronts and I am happy to hear yours was easy to integrate and that Wrapped has been a reliable gift option app for your Shopify Business. Thank you again! I really appreciate it!

5 / 5 Share

April 28, 2023

This app is super easy to install and customize. When I had a question for support, Adam was detail-oriented and quickly responded offering a solution. I was able to install it in 10 min and made over 100 US dollars from gift wrapping in one weekend. This app is super helpful, my team saved time and money with this solution.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you - Wrapped seriously helps generate additional revenue when adding a price to the gift options. It's an incredible way to spread your brand awareness as well. I am so happy to hear the app has saved you both time and money. Easy to install and setup on almost every store, and I am always happy to assist in other cases. I am excited to see how well Wrapped works for your Shopify store as more of the shopping seasons pick up during the year. Thank you again!

5 / 5 Share

April 26, 2023

Implementing Wrapped onto our website has greatly enhanced our customer service experience at check out, and has allowed us to easily customize the settings to our needs as a business. It has been an essential feature in our growth as an e-commerce business and Adam has been quick to step in and assist if any issue arises.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to write this wonder and detailed review. I am always happy to help get everything setup just right. It is so amazing to hear Wrapped has been an essential feature on your e-commerce growth. Happy anniversary! We are beyond happy to have Wrapped on your store for over a year, and even happier to hear it is working wonderfully for you!

5 / 5 Share

April 14, 2023

Great app, easy to use. What is even better is the excellent support from the developer. Actually went above and beyond to help resolve an issue which as it turned out *was NOT caused by this app* but another - should have known as Wrapped has always worked smoothly. Definitely recommend this app.

Using app

About 1 year

Total reviews

10

Average rating

4.0

Developer Reply

Thank you for your wonderful review! We are thrilled that you found our app easy to use and that we were able to help you resolve an issue. We take pride in my app's quality and its ability to leave no code fragments behind, making it easy to uninstall and keeping your store running smoothly. I truly appreciate your patience and communication throughout the process. I am committed to providing premium customer service and creating an app that meets the highest Shopify standards. Thank you for recommending Wrapped, and we hope others will try it out for themselves as well.

5 / 5 Share

April 4, 2023

The best app for adding Gift wrapping feature to your website. The support is awesome and Adam helped me installing it. i recommend it

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your continued support and for taking the time to add your review. I really appreciate your enthusiasm towards Wrapped / gift wrapping and that you are happy using it on your shopify store.

5 / 5 Share

March 23, 2023

This app is great and Adam has been very helpful whenever I had any issues or requirements to change certain looks. I highly recommend this app!

Using app

Over 1 year

Total reviews

14

Average rating

4.9

Developer Reply

Thank you for adding your review here. I really appreciate it! We've also added more ability to customize requirements and change looks all within the shopify online store theme editor, and it is getting better constantly. We understand the importance of being able to customize your Wrapped gift options on your Shopify store, and always happy to hear more ideas as well.

5 / 5 Share

March 19, 2023

Where to begin? I have been searching for the perfect app to add to my shop that supports custom gift messaging. This is a feature that our customers have been requesting for a very long time. I have tried a couple of other apps, but they didn't quite have the functionality, great UX design I was looking for, or ease of use for my customers (most importantly). When I installed the app, I had to reach out to support really quickly to help resolve an issue involving implementation with my Rebuy flyout shopping cart. As I love Rebuy, finding another app to replace it is not something I am willing to compromise on. Adam was absolutely accomodating and went out of his way to make sure that my installation of Wrapped worked seamlessly with my expected customer journey. The integration with Rebuy works perfectly now and I could not be happier. Adam's willingness to help and quick solutions absolutely amazed me. Incredible support! Thank you!

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for taking the time to add this extremely thoughtful review. I cannot express my gratitude enough!! You have such a beautiful Shopify store, and I am beyond happy you have decided to Add Gift Wrap by Wrapped to improve the customer experience. You've also touched on one of the biggest advantages of using Wrapped for gift options - being able to integrate into third party cart apps, as well as themes, and all supported by our developer. We will always do our best to integrate perfectly. Thank you again!! Thank you again, I know I mentioned this when you had originally added it - but it has truly made my day!

5 / 5 Share

March 13, 2023

The app is great and works as expected! I even requested a feature that was released in seconds -- shout-out to Adam for fixing it so quickly!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for adding your review of Wrapped (gift wrap / gift options / gift message). This must have been a world record from feature request to release on your store. Thank you for asking, happy I was able to help you out so quickly :) Have an amazing day!

5 / 5 Share

March 7, 2023

Love this app and so do our customers! Been using it for well over 7 months and have no problems. It's easy to use and displays really well. Also, the devs take the time to update things and make sure it works with your theme which is crucial. It's only gotten better with time. Highly recommend.

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Oh thank you - as I mentioned your email really could not have arrived at a better time. It was truly one of the proudest moments we have had here. Being a small business ourselves, this kind of feedback inspires us onward! We are continuously improving Wrapped gift options (the app) to make your experience better running a Shopify business, and to stay currently with all of the technology changes Shopify introduces. I really did appreciate your message, and will keep that memory close for a long time! Thank you again for the feedback and amazing 5-star review!

5 / 5 Share

March 7, 2023

Wrapped has been such an asset for our growing small business. Being able to offer an all in one gift wrapped gift sent straight to our customers' friends and family is a no brainer for us. The customer support from Adam and his team has been seccond to none. I cant reccomend the Wrapped app more highly! Thanks again Adam!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

You've got this so spot on! Wrapped gift options helps your store stand out among your own competitors by adding an extra touch / extra personalization / gifting abilities. With your carefully branded wrapping, your customers friends and family will also learn about your own brand and Shopify store. This is a great "marketing" tool as much as it is the thought that counts. Thank you for taking a moment to write this review for Wrapped. It really helps us continue to push forward and grow our own small business. I really appreciate it!!

5 / 5 Share

March 3, 2023

I couldn’t be happier with the outstanding customer service from Adam. When I reached out with a question regarding the widgets, Adam responded promptly and provided great clarification and went further to help me customise what I needed for my shop. I’m very impressed and very grateful for your assistance Adam. Thank you! I highly recommend Wrapped, it is easy to use, great functionality and superb support - you will not be disappointed.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is always my pleasure to help get everything setup perfectly! One of the greatest benefits to using Wrapped gift options on your Shopify store is being able to speak directly to the developer, who can make changes in real time to suit your needs. I really appreciate the review, such kind words, thank you again!

5 / 5 Share

Feb. 27, 2023

Adam was absolutely brilliant. The app didn't work 'out-of-the-box' for us mainly because our existing 3PL integration/partner was very restrictive, so we needed a few bespoke tweaks to make it work how we wanted it to. Adam was super accommodating of our needs - nothing was too much of a hassle for him. The end result was a robust gift-wrapping function that has been serving us well, without any issues, for the past 5+ months. We're very happy and couldn't recommend this app or Adam any higher. A++

Store

Huski®

Using app

12 months

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for leaving this amazing review! This was a fun Shopify store to customize with Wrapped gift options. As you mentioned we had to include a few bespoke tweaks and we think it turned out great! So happy you are happy with the app! Thank you again for everything!!

5 / 5 Share

Dec. 23, 2022

Great App, great service, no code in the store. Very easy to install with all required settings in place.

Using app

3 days

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for taking the time to add this review - we appreciate it :) Happy to hear you found the app easy to install and setup on your Shopify store, and noticed there is no code added as well!

5 / 5 Share

Dec. 8, 2022

This app was perfect for running a holiday add-on for 3 of our stores. Super easy to set up and the customer service was superb. We will be using again!

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you again for adding your three stores, was a pleasure helping you during the holiday season and onward :)

5 / 5 Share

Dec. 2, 2022

if I could give 10 stars I would! Not only is the app exactly what I need, and the customer support is also lightning-quick and very very helpful! I had a zillion and one questions and some Theme issues when I updated my main theme and they fixed the issues quicker than I can type! Thank you so very much... Great app!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow thank you so much - We would happily take 10 stars if they would let us :) We are compatible with all Shopify store themes, sometimes we need to nudge the theme a little to play nice with storefront apps like Wrapped. That's what we are here for! Have an amazing day!

5 / 5 Share

Nov. 17, 2022

A fantastic app - simple to set up and customise to display a gift wrap option on the products you wish to offer this to. Exclusions on products like gift cards or non-gift items couldn't be easier - a simple product tag is all that's needed and is explained really well within the settings area of the app. Support has already been incredible. Within a few minutes the app's support team was reviewing my query to ensure the app was displaying for customers. Worth every penny and a gorgeous addition to our store. I don't hesitate for even a second to recommend this app - you won't regret it! Thank you team!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful and detailed review. It is very much appreciated. Our product filter/exclusions feature is one of the easiest to use in the market. We love hearing this feedback from Shopify business owners like yourself. In addition to excluding certain products from Wrapped gift options, if you are providing wholesale customers access to your online store - you can also decide which of those customers can also use gift options. Another simple feature we have added recently which helps businesses around the globe customize their gift option experience further. Thank you again for the review!!

5 / 5 Share

Nov. 16, 2022

Just started using this app but it seems perfect, and Adam at customer support gave me BY FAR the best support experience I've ever had. Can't recommend it enough at this stage.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much - we agree Adam is a legend! The customization to add an image beside the Wrapped gift option checkbox looks great on your Shopify store as well. We hope other Shopify businesses use this new feature when they add Wrapped to their online store.