All reviews

Rating Breakdown

  • 5
    99% (110 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2023

Wrapped and the Alacart Apps team are phenomenal. Wrapped has greatly contributed to the overall experience on our website, allowing our customers to add gift wrap and/or a gift message to their order. Adam, the founder of Wrapped and Alacart Apps, worked closely with us to ensure a tight integration and a native like experience with our theme. Highly recommend Wrapped for the quality of the development and professionalism of the staff.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Great app. Easy to use, and Adam is extremely helpful and quick with absolutely any questions. Would definitely recommend it!

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 22, 2023

Adam was of great help to integrate this app to our store. It's the best gift wrapping out there and we tried a lot!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Great app! Easy to use and team are very supportive with fast responses

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

Highly recommend this app. Easy to setup and it gives what I need. Adam gives the best customer service ever. He's prompt, extremely helpful and very pleasant to deal with. I tested different conditions and everything looks promising!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

amazing customer service - they truly care about helping your business. A great app!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Awesome flexibility with the app along with some of the highest quality support I've ever received on the Shopify app ecosystem. 10/10.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The Wrapped app has been great for us as it has allowed us to capture customisation data on specific products that other apps were not able to achieve. The support from the dev team has been prompt and extremely helpful as well, thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Great support! I needed help with the setup and Adam helped me quickly to solve any issues. Thanks a lot! I've used this app for too short time to say more on its performance and impact on sales, but it looks promising :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Great app! Support has always been very responsive to my questions. Highly recommended

Using app

11 months

Total reviews

18

Average rating

4.8

5 / 5 Share

Nov. 1, 2023

Super simple to use and implement. Best customer service we've experienced with a store app to date! Highly recommend.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

i have communication problems with them at first , but then adam stepped in and helped me , and he made it up , i appreciate it <3 hopefully it will work on my store

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Nour, I saw your review and I'm really sorry to hear there's been a hiccup with our communication, as I’ve been messaging back and forth with ya. I'm still here to help get you started. Just so you know, we've got a fantastic free plan perfect for new businesses starting out, and a variety of valuable paid plans for those a bit further along their journey. Feel free to reply directly to any of my previous messages. Let’s make sure you’re all set up and good to go for BFCM on your amazing store! Cheers, Adam

5 / 5 Share

Oct. 21, 2023

Adam was so helpful and continually looked for ways to get this app set up to help me in every way. I am really grateful for his patience and support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a positive 5-star review for Wrapped. I absolutely loved collaborating with you on this setup, and it is always so amazing when you get to connect with friendly Shopify business owners. Thank you again for adding Wrapped gift options to your Shopify store! I appreciate your support as well!

5 / 5 Share

Oct. 19, 2023

One of the best app for Product Gifting on the Shopify Store. App developer is smart and knowledgeable about how things work, very polite always happy to hear the requirement and solve issues in time.

Store

Andamen

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

I owe you a great deal of thanks - you requested some wonderful features and after adding them into Wrapped, many new customers have been very happy as well. Thank you again, it was a pleasure working with you and the team on this setup.We are proud to have Wrapped on your Shopify store and part of your business. Best of luck during BFCM! Cheers!

5 / 5 Share

Oct. 19, 2023

Great app and great support, really effective and always ready to help on the setup and modifications ! I recomand !

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

THE BEST SUPPORT and ROI of any app I have ever used (in 10 years) Firstly this app has the best ROI of any app I've ever installed, but better still the support is LIGHTNING FAST. I've been using it for a couple of years, and I highly recommend if you want to offer gift wrapping. It's such an easy upsell!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Ah you are far too kind! Thank you for this wonderful review, we will definitely be using it for motivation as we approach the busiest time of year for all Shopify stores. You've experienced an incredible ROI, and on top of that your customers must be absolutely thrilled when their gifts arrive just as they had hoped. Thank you again for adding Wrapped gift wrap to your Shopify store. Cheers!

5 / 5 Share

Sept. 25, 2023

Very happy with the app and the customer support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you once again for leaving us a great 5-star review. We are thrilled to be helping out the Trollbeads stores with Wrapped gift options!

5 / 5 Share

Aug. 31, 2023

Very helpful with support, integration, and styling of the app on the cart. Quick turn around for support tickets also.

Using app

9 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for leaving this wonderful review for Wrapped. You have a great store already, and Wrapped fit into it very nicely. Have an incredible day!

5 / 5 Share

June 30, 2023

Their support is the one who looks after you, they know and contact you when you have some probs with your theme before you know it yourself. 5 stars.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 15, 2023

We use this app across 2 jewellery brands Scream Pretty and Lily Charmed - the set up and service has been spectacular. We wanted to offer different options for gift wrap / standard or minimal packaging so that we can try and reduce unnecessary packaging wherever possible, and still allow people to have the unboxing experience when required. Adam is top notch, responsive and super helpful. recommended!

Using app

11 months

Total reviews

6

Average rating

5.0