All reviews

Rating Breakdown

  • 5
    65% (47 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2024

Super Support Always quick Fast response with on-the-spot answers Bright ideas, based on strong knowledge Always finds the best ideas for simple and complex issues More than a normal person could expect! Keep up the great work!

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

July 19, 2024

The app is very easy to use and the staff is very responsive. I highly recommend this app.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2024

The application is intuitive, easy to use. The staff is verry open to improve and the support is great - verry responsive and with a lot of helpfull informations.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Unul dintre cei mai buni asistenti technici pe care i-am intalnit. Foarte rapid, m-a ajutat sa rezolv totul. Recomand. Si aplicatia este foarte buna.

Store

Carsync

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Best customer support in this whole app, and also very simple to use and practical app.

Using app

11 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 14, 2023

The app is great and has 5-star Customer Service. Cristina was fabulous! Thank you!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

This is the only delivery and collection point app which works well with Zapier (/local pickup apps) We had an issue with a rarely used feature, since they're a small company it took some time to fix but now it works well.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Recomand aplicația. Unele lucruri sunt ușor de configurat, altele necesită puțin ajutor, dar echipa de asistență a fost mereu acolo pentru solicitările mele. Aplicația este ușor de utilizat, este foarte utilă și acoperă în totalitate nevoile magazinului meu.

Store

Delfino

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Cea mai buna aplicatie de fullfilment pentru Romania. Foarte usor de folosit si intuitiva. Are toate integrarile de care ai nevoie, echipa e mereu deschisa la noi dezvoltari si accepta propuneri de feature-uri de la utilizatori. Felicitari!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Cea mai buna aplicatie, recomand

Store

Elisya

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

Highly reccommend it. It has so many courier and invoicing apps integrated. Very simple to install. I like Cristina a lot,very helpful. Also there are no bots, just human support which makes every easy to solve any issue

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2023

Suport fantastic!! Am primit ajutor si in cazuri specifice domeniului de activitate! Recomand cu incredere! Integrarile functioneaza fara probleme.

Store

Kondi

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

I recommend the app. Some things are easy to set up, some require a bit of help, but the support team was always there for my requests. The app is easy to use, it is very helpful and totally covers my shop's needs. Great job!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2023

Foarte utila, te scuteste de foarte mult efort si timp, iar suportul e foarte profesionist! Am zilnic zeci de comenzi, iar fara XConnector mi-ar fi fost imposibil sa ma descurc.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

March 3, 2023

Excelent !!! O aplicatie foarte folositoare pentru orice magazin online! Customer suport excelent mereu rezolva orice problema intampini in cel mai scurt timp!

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Excelent app, excelent support. They answered me all the questions and guided me to all the necessary steps. Great work!

Using app

About 19 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

O aplicatie foarte folositoare pentru orice magazin online! Customer suport excelent mereu rezolva orice problema intampini in cel mai scurt timp!

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 7, 2023

The worst support ever. Even if my credentials are valid and copied and pasted from the email they don't work. Also, the exact same data worked on the billing service website, but not inside xConnector. After I openend the support chat and telling to the "tech guy" that I have an error, he/she replied to me after 1 hour, telling me that the credentials are not valid...

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. Please contact our support again after you fix the access credentials for your invoicing solution.

3 / 5 Share

Oct. 7, 2022

I have been using Xconnector app on two stores for two years. Shortly I managed to set it up in cooperation with support who was helpful and responsive. All went smoothly until I encountered issues which appeared after OSx update which has been preventing me from using the app on my Mac. After passing the issue to Xconnector, all of a sudden customer service stopped responding and actually has never got back to me (to date it is 1.5 months) with any feedback even after sending a few reminders.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 15, 2022

Thanks to xConnector our needs were met and we are now able to migrate our online shop to Shopify. ✅ Very skilled and helpful team ✅ Instant replies from their support Thank you xConnector.

Using app

19 days

Total reviews

1

Average rating

5.0