Xenforum
Easy to build a professional community forum around your brand
Rating
4.4
feedback
20
chart
#3,160
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
10%
-
Less than a month
45%
-
Less than a year
25%
-
More than a year
15%
Reviews Summary
The Xenforum app has received mostly positive reviews from users. Customers appreciate the ease of installation and the modern design of the app. The customer service provided by the developer, Chris Ad, is highlighted as outstanding, with quick and responsive support. Users also praise the integration of the forum with the Shopify website login system, making it convenient for customers. However, some users have reported issues with slow support response times, difficulties in setting up email notifications, and performance issues such as slow loading times. Despite these challenges, the majority of users find Xenforum to be a valuable tool for building community engagement on their websites.
Highlights
Review RSS Feed
All reviews
Nov. 27, 2024
I have wanted to have user forums on our site for 10 years, but we were on an old legacy website and it just wasn't feasible. Then we upgraded to Shopify, and with the app store, anything is possible. I finally chose Xenforum as my solution after looking at a number of competing products. Installation was a breeze. But I wanted to run the forums in the "embed" mode, so they would show up with the same branding and layout as any other page on our site. This caused a number of minor layout and functionality issues, which I wasn't sure were solvable. So I created a forum especially for reporting forum issues, and had all of my employees pound on the forums and report bugs. We came up with 6-8 bugs with no idea how to fix them. Some of the issues I was sure had nothing to do with the Xenforum, but were probably Shopify theme issues. I took a short break from work, and when I came home, the developer Chis Ad had fixed ALL of the issues! That is some outstanding customer service. I could not be more happy with the product and the customer service, and I finally have great user forums after 10 years. I would highly recommend this product to anyone wanting to add community engagement to their site. Thank you, Xenforum!
Oct. 14, 2024
So far I am pretty happy with it. I wish there was more flexibility for headers in each individual page, but so far that is my only "complaint".
Sept. 7, 2024
Diese App funktioniert wirklich sehr gut. Das Design ist auch entsprechend modern eingerichtet und man kann sich gut zurecht finden. Der Support ist wirklich sehr hilfreich.
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