Xenforum
Easy to build a professional community forum around your brand
Rating
4.4
feedback
19
chart
#3,742
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
11%
-
Less than a month
42%
-
Less than a year
26%
-
More than a year
16%
Reviews Summary
The Xenforum app has received mostly positive reviews from users. Customers appreciate the ease of installation and the modern design of the app. The customer service provided by the developer, Chris Ad, has been outstanding, with quick and responsive support. Users have praised the functionality of the forums and the integration with Shopify websites. However, some users have faced issues with email notifications and customization options, leading to slower response times from the support team. Overall, Xenforum is recommended for those looking to add community engagement to their site, with potential for further improvements in performance and features.
Highlights
Review RSS Feed
All reviews
Aug. 12, 2025
Nov. 27, 2024
I have wanted to have user forums on our site for 10 years, but we were on an old legacy website and it just wasn't feasible. Then we upgraded to Shopify, and with the app store, anything is possible. I finally chose Xenforum as my solution after looking at a number of competing products. Installation was a breeze. But I wanted to run the forums in the "embed" mode, so they would show up with the same branding and layout as any other page on our site. This caused a number of minor layout and functionality issues, which I wasn't sure were solvable. So I created a forum especially for reporting forum issues, and had all of my employees pound on the forums and report bugs. We came up with 6-8 bugs with no idea how to fix them. Some of the issues I was sure had nothing to do with the Xenforum, but were probably Shopify theme issues. I took a short break from work, and when I came home, the developer Chis Ad had fixed ALL of the issues! That is some outstanding customer service. I could not be more happy with the product and the customer service, and I finally have great user forums after 10 years. I would highly recommend this product to anyone wanting to add community engagement to their site. Thank you, Xenforum!
Oct. 14, 2024
So far I am pretty happy with it. I wish there was more flexibility for headers in each individual page, but so far that is my only "complaint".
Sept. 7, 2024
Diese App funktioniert wirklich sehr gut. Das Design ist auch entsprechend modern eingerichtet und man kann sich gut zurecht finden. Der Support ist wirklich sehr hilfreich.
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