All reviews

Rating Breakdown

  • 5
    98% (260 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

May 26, 2021

This is a great app as it helps to reconcile all Shopify transactions much quicker. I used to waste an incredible amount of time doing that manually. They also have outstanding support services. They help with personal changes patiently and in a timely manner. Their team is always happy to help in an efficient manner.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 16, 2020

Excellent customer service!!!! Very prompt to reply and help you get set up. Would definitely recommend, and comes at a good price point too.

Store

nisa

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

Great app. Great service. I have been really impressed by the support and service offered by the Xero Bridge team. They have patiently held my hand through answering questions and resolving anything I was uncertain of.

Store

frompea

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

I find this App helpful with integrating Shopify sales into Xero and I've asked for two minor customisation change which have been done quickly and are working well.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

A great product that's really well thought along with a phenomenal support team that was able to add personal changes to their product to accomodate for our accounting and reconciliation needs. This is truly a set and forget integration allowing us to focus on selling online ensuring the accounting just works! I had this set up and personalised all within the trial period.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Been using the software app a while now as I don't like doing reviews unless I have had a thorough experience, it would be like rating a restaurant before tasting what's on offer. So far it has been a positive experience with Shopify clearing account providing full analysis of each transaction which is useful for VAT. There has been some teething items but were rectified with a few hours. Excellent Support team and much better than the previous app we were using.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

The app works great with our Xero workflow. Support has always been fast and very helpful too. They even emailed us when they discovered a possible issue (and didn't wait for us to discover it first), and offered solutions. We are happy :)

Using app

28 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 14, 2020

Xero Bridge is simple to setup and use and with great support when the occasion arises. for us it's one of the few apps that's worth the sub.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2020

Very good app to import Invoices from Shopify to Xero as well as the stock . still some issues but we are new to this system and the team is very helpful so we will stay with them , its a life saver ! thank you !

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

I've never felt compelled to leave a review before - until this app. It is without a doubt the best solution if you are looking to sync your orders with Xero. Its reasonably priced, great support - and we had over 25,000 orders to sync which the app managed without an issue. Definitely would recommend!

Store

Fogstar

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Easy to setup and works very. Does anyone ask for more? I recommending this app if you are after a nice easy integration of orders into Xero.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Best customer service i have experienced thus far. Needed some work completed not only did they respond fast they got it done correctly. Thank you app is a life/time saver for sure.

Using app

Over 2 years

Total reviews

19

Average rating

4.7

5 / 5 Share

Sept. 8, 2022

This app is easy to use, easy to set up, and absolutely amazing! It regularly syncs orders throughout the day (compared to other apps that sync once per day), and when you edit an order in Shopify, it appropriately syncs the edits to the invoices in Xero. Fantastic customer service too for little features that they can implement personally for you. So happy I moved to this app!!! Thank you :) A couple of small bugbears - it doesn't quite handle importing of the shipping line (with respect to tax) how I'd like, and automatically imports the due date as date of order, but hardly anything I'd take a star off for. *UPDATED* - the team has SUCH amazing customer service that they reached out to see how they could improve on those bugbears, and managed to solve both. I now have a tailored app that is perfect for my needs! Can't recommend these folks enough. A++++++.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

This app does almost everything I need it to. As Panel Tools is a B2B, the accounts we have are company names as opposed to the traditional customer names. This, I could not adjust on my own. I asked the question to the support team, if they were able to transfer the company name as the primary name over to Xero, and they were able. Great customer service (speed of reply and effective solution) and everything is perfect.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

2023 - We have used the company to synch Shopify with Xero for five years and have been extremely happy. We have had some issues with our product database changing, and they have responded quickly and efficiently to make any changes that we needed. Cannot recommend highly enough...Efficient, Reliable and Friendly! 2020 - Amazing app and company! I had some major issues with our particular set-up and Kumar spent a lot of time and effort solving my problems and sorting the issues. I cannot recommend highly enough if you need to integrate Shopify and Xero.

Using app

Almost 3 years

Total reviews

18

Average rating

4.8

5 / 5 Share

Nov. 2, 2020

You would be crazy as a small business owner not to have this App. It is easy , functional and works Great service as well !

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 7, 2020

After lengthy research, I have landed on this app to integrate Xero with my Shopify as I have found it was the best value for money. Super easy to set up and after I had one small issue, support was fast, efficient and helpful. Highly recommend it!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Kumar at Bridge has done a great job setting up useful functionality meaning that it is easy to locate the Shopify orders from the Xero invoices

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

July 28, 2020

This app does everything that I need it to and was very easy to set up. Customer support is super responsive and very helpful. I would definitely recommend this app for pairing your Xero with Shopify.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 21, 2020

Great app, very easy integration, and the few doubts I had were promptly answered and even improved with features I did not know existed, thanks to the proactive approach by the customer service team.

Using app

25 days

Total reviews

5

Average rating

5.0