All reviews

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Sept. 2, 2020

Best customer service i have experienced thus far. Needed some work completed not only did they respond fast they got it done correctly. Thank you app is a life/time saver for sure.

Using app

Over 2 years

Total reviews

19

Average rating

4.7

5 / 5 Share

Sept. 8, 2022

This app is easy to use, easy to set up, and absolutely amazing! It regularly syncs orders throughout the day (compared to other apps that sync once per day), and when you edit an order in Shopify, it appropriately syncs the edits to the invoices in Xero. Fantastic customer service too for little features that they can implement personally for you. So happy I moved to this app!!! Thank you :) A couple of small bugbears - it doesn't quite handle importing of the shipping line (with respect to tax) how I'd like, and automatically imports the due date as date of order, but hardly anything I'd take a star off for. *UPDATED* - the team has SUCH amazing customer service that they reached out to see how they could improve on those bugbears, and managed to solve both. I now have a tailored app that is perfect for my needs! Can't recommend these folks enough. A++++++.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

This app does almost everything I need it to. As Panel Tools is a B2B, the accounts we have are company names as opposed to the traditional customer names. This, I could not adjust on my own. I asked the question to the support team, if they were able to transfer the company name as the primary name over to Xero, and they were able. Great customer service (speed of reply and effective solution) and everything is perfect.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

2023 - We have used the company to synch Shopify with Xero for five years and have been extremely happy. We have had some issues with our product database changing, and they have responded quickly and efficiently to make any changes that we needed. Cannot recommend highly enough...Efficient, Reliable and Friendly! 2020 - Amazing app and company! I had some major issues with our particular set-up and Kumar spent a lot of time and effort solving my problems and sorting the issues. I cannot recommend highly enough if you need to integrate Shopify and Xero.

Using app

Almost 3 years

Total reviews

18

Average rating

4.8

5 / 5 Share

Nov. 2, 2020

You would be crazy as a small business owner not to have this App. It is easy , functional and works Great service as well !

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 7, 2020

After lengthy research, I have landed on this app to integrate Xero with my Shopify as I have found it was the best value for money. Super easy to set up and after I had one small issue, support was fast, efficient and helpful. Highly recommend it!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Kumar at Bridge has done a great job setting up useful functionality meaning that it is easy to locate the Shopify orders from the Xero invoices

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

July 28, 2020

This app does everything that I need it to and was very easy to set up. Customer support is super responsive and very helpful. I would definitely recommend this app for pairing your Xero with Shopify.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 21, 2020

Great app, very easy integration, and the few doubts I had were promptly answered and even improved with features I did not know existed, thanks to the proactive approach by the customer service team.

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2020

This app is perfect and does exactly what it says it will and the customer service is top notch. They are always quick to answer all of my questions and even set up custom mapping for me so everything goes right where it needs to! And they even sent follow up emails just to check that everything is working smoothly! If you need to sync shopify with xero, I cannot recommend this app enough!!

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 1, 2020

Incredibly quick and simple to set up. Support are fast, friendly and very helpful. Wish there were more apps that were as stress free as Xero Bridge! Any issues I have had were all created by my errors and yet support zapped them in a couple of emails

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 18, 2020

This app seamlessly ties Shopify to Xero while accounting for discounts, Shopify fees, etc. The customer service is incredibly responsive and helpful, they're heroes. Start here if you're doing your accounting with Xero - I'm very happy with it.

Store

Paintru

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2020

This app has been great! We started up a month ago with shopify and xero and I wasn’t quite sure how to tie the two together. I tried numerous apps but all of them were confusing to setup. This app spells it out for your from start to finish. I sent off a few queries to Kumar and his team and they were more than helpful. It has been running flawlessly from day one!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2020

We recently discovered Xero Bridge and we are so happy we did. We had it up and running in less than an hour and since we have started using it Xero and Shopify are in sync and reconciling our orders is finally fun again. This integration works flawless and if you have a question, the support is fast and super helpful. Strongly recommend is you use Xero and Shopify, as for us this is the best integration in the app store. We had been using Xero and Shopify since we started on Shopify several years ago. We started out with the original integration between Xero and Shopify from Xero and things were working ok. After several years that integration was handed over to a third party and that is when problems started to occur. So if you are in a similar boat, then Xero Bridge will resolve your issue.

Using app

13 days

Total reviews

24

Average rating

5.0

5 / 5 Share

June 2, 2020

I’ve tried other apps for Xero integration and this one is the best by far. Great value for money and superb support!

Using app

About 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 27, 2020

Works very well, with great support if required. Better than the previous App we used and lower cost.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 3, 2021

Set this app up and it has saved me so much time and money, they were also happy to backdate my transactions to the start of the year. so thankful They also just helped me fix up some mistakes over 12 months old. spend over 72 hours in email conversation fixing multiple issues. They are the best.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Easy to use, and great support from Kumar, responded properly and helped me solve my issues. I would highly recommend

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

Fantastic app and very speedy and helpful support from Kumar. After a few emails educating me on how to use the software, it works seamlessly now and syncs over almost immediately when an order comes in. Very happy!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

The app is very user friendly, however when I opted for the 'holding account' which wasn't working for our type of business and transactions, the staff at Xero Bridge are hands down the nicest most helpful and knowledgable support you could ask for. Fixed and reset all our issues so we could start from scratch again with all orders re-synced. Timely responses to all emails with complete results every time. Thank you so much! Sam & Niccii.

Using app

3 months

Total reviews

3

Average rating

5.0