Xero Bridge by Parex
Automated eCommerce Accounting with Easy Sync & Reconciliation
Rating
4.9
feedback
278
chart
#546
All reviews
Aug. 17, 2021
Amazing customer service who helped me onboard from another app. They went above and beyond to help me. The app seems also very good so far. I can recommend it and I have tested 2 different apps before!
Aug. 13, 2021
I used this app to sync information from Shopify to Xero, the customer service team is awesome, highly recommend it.
July 30, 2021
Been using this for a couple of months now and it is working great. Their support team responded very quickly during the implementation to enable some of their advanced features. The only minor thing that would have made it completely awesome are user editable rules on setting contact and sales account code that can take more then one field into consideration, e.g., customer tags and line item descriptions - we have quite a complex requirement for these but saying that their support team did manage to get quite a bit more than is in the apps interface implemented behind the scenes.
Nov. 15, 2022
Hi I have installed Parex Bridge as an alternative to Onesaas for a client and it has been a clean switch with no hitches. I then recommended them for a second client who didn't have a bridge from Shopify, but as their's is a more complex set up (with multiple payment methods, dropship, multiple currencies and conversion discrepancies) there have been a few more fixes to make which have always been tackled quickly and with helpful, informative responses which have ensured an efficient service. Many thanks!! Update Nov 22 Given some complex set ups by the client, the service team at Parex have helped me through every step. They are super quick to find any issue and support me to make changes to suit the needs of our client. Excellent service
July 16, 2021
Very good product. It creates the invoice in Xero AND brings across Shopify payments AND reconciles. The support from Abhi in the trial period was outstanding.
July 13, 2021
Really good app but the popup telling me to review them is super annoying. No one likes popups, but I still think Bridge is great.
July 13, 2021
Outstanding support - could not ask for more. About a million times better than my experience with the Bold Xero app. I had a more complex use case - Shopify transactions being paid for into a foreign currency Paypal balance. The team went above and beyond - they did the work behind the scenes to enable this integration into Xero. If there's a feature you are a looking for, just contact them and they are extremely helpful!
July 12, 2021
I have been using Xero for years and have 3 e-com stores, some with Shopify and some with Big Commerce. The guys at PAREX have the BEST tech support of ANY app that I have used. They are prompt and helpful in explaining and fixing errors that I have made.
July 6, 2021
The perfect app for connecting Shopify & Xero!! I have used other apps and nothing comes close to the efficiency of this app, its syncing, fast & reliable customer service and a seamless and easy integration from other apps. Highly recommended!!
June 28, 2021
The app is easy to set up and the support team have been very helpful in customizing the properties that sync through from Shopify to Xero.
June 24, 2021
Fantastic App! Does exactly what we need it to do and the customer service was amazing when needed. Highly recommend :)
June 24, 2021
The app is great which links all our sales to Xero! The best thing is having Kumar helping us all the way along!! GREATEST customer support ever we have! Kumar has been so helpful and patient to cater our needs. We really appreciate his help, thank you!
June 23, 2021
Fantastic app and staff, this has made a long job into a pretty easy task due to these guys. After sales service is great, well worth the money
June 8, 2021
We have been using Xero Bridge for about a year and couldn't be happier, great app and even better support by the Parex team.
June 3, 2021
Works perfectly and according to our requirements. The support team is very helpful and promptly accommodated our specific requirements in regards to multi-currency import. Would definitely recommend the app.
May 26, 2021
I used this app for quite a while. It works as exactly as I want and saves a lot of time. Their support response is incredibly fast! Highly recommended.
May 10, 2021
I found setting up this App quite straight forward. It has worked smoothly. Whenever I have had questions the team have been very responsive and very helpful to assist. I use the App on 2 Shopify stores although you need a subscription for each store. I definitely recommend this App. Thank you.
May 6, 2021
We moved to Xero so we could link our Shopify store and Shopify POS to our accounts. This App is brilliant it links all our sales and does exactly what we need. The best thing has been the customer support. They have been so helpful and patient as we made the adjustments to suit our needs. Thank you!
May 5, 2021
Bridge app feeds very easily to Xero, and the combination has transformed our accounting workload for the better. We recently had an unexplained tiny glitch, and I wasn't sure where it was happening between the platform, Bridge or Xero. The support team at Parex Bridge identified the source (a change in a payment gateway) and had the feed sorted in no time. I highly recommend Xero Bridge and their team.
April 14, 2021
GARBAGE. Can not even get though the Q&A stage properly after 20 attempts to sync with Xero. Uninstal
Hello, Apologies for the inconvenience that you faced. The problem that you faced might probably be either a data issue or a browser/browser version issue. The app works smoothly for over 5000 users and hence it might be just a small hurdle somewhere. Our team member has reached out to you for a discussion for resolution of this. Please allow us to assist you with this resolution and we are confident that we can make it working for you like all the other stores Thanks, Parex Team