All reviews

Rating Breakdown

  • 5
    97% (268 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (272)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2022

we opted to use Parex for our e-commerce needs to sync Xero with shopify. The support team was very helpful and the pricing very reasonable to other competitors and the functionality works perfectly!

Using app

20 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 13, 2022

The team was able to cater for our specific needs when creating invoices for specific orders. Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Works really well, and support is second-to-none, including some custom development. Much more than I expected for the price.

Store

Paradar

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2021

Parex Bridge is a great app that has really helped us use Shopify and Xero with confidence knowing that all the financial data will be recorded correctly. Their support team is really knowledgable and provided a great deal of assistance in making sure that everything was configured correctly. I would definitely recommend this app to anyone who uses Shopify and Xero.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Excellent Support, shout out to Chirag! I had a request which they accommodated almost immediately. The app is working exactly as I'd hoped.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Functionality is great and the customer service is excellent. There have been 3 or so times when I've needed support and they get back with very helpful and detailed responses within 24 hours. The app has never failed working, setup was relatively easy and the availability of the support team is great.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I love this app. It seamlessly syncs our data from shopify to our xero account and sorts everything like VAT etc. I've used this app for around 2 years. We had some issues (created by us switching xero accounts and not syncing our data properly - this was our fault) and any questions to the app developers was answered clearly and within normally an hour or 2. If only all apps worked this well and was as well supported by Parex. Good job! 100% recommended.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

I used this app to sync my Shopify website to Xero - I had tried 2 other apps prior with bad experiences. Xero Bridge by Parex have been very helpful with all my set up and I am so appreciative of the support they have given me. I have had the same tech support person replying to my daily queries, which I feel is a huge bonus as they really get to know what I am trying to achieve. I highly recommend their service and this app!!!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Excellent app which will make the life of our accountant much easier! Excellent service. Can't recommend enough.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Great App with great customer service (<24hour turn around time). Putting aside how great the app was, the thing that impressed me most was the regular personal asking of feedback about how to continually improve the app. This is a developer which is consistently looking to improve - making them the best.

Store

Purifas

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 22, 2021

We used the app to sync xero with shopify and after a few emails and tweaks with Parex we have a free flowing invoices to xero and stock removal all in one !

Store

Casdron

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2021

Great app and so useful for an SME like ours - also, service while you're setting up is crucial and these guys nail it - nothing is a problem.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Great app! Very easy to set up; customer service has been immediate and on point. It saved me a lot of time.

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 25, 2021

The App is a good replacement for our previous Onesass App. It works very well and the support is very good

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Great app, does the job well. Had a few little things that we needed support on (e.g. to customise a few little things like Company Name on an invoice in Xero rather than Customer Name) but support was very quick and helpful.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Extremely happy with this app and the support provided. We don't have tho think about it, it just runs in the background and syncs all our orders to Xero.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Amazing customer service who helped me onboard from another app. They went above and beyond to help me. The app seems also very good so far. I can recommend it and I have tested 2 different apps before!

Using app

3 months

Total reviews

6

Average rating

3.0

5 / 5 Share

Aug. 13, 2021

I used this app to sync information from Shopify to Xero, the customer service team is awesome, highly recommend it.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

Been using this for a couple of months now and it is working great. Their support team responded very quickly during the implementation to enable some of their advanced features. The only minor thing that would have made it completely awesome are user editable rules on setting contact and sales account code that can take more then one field into consideration, e.g., customer tags and line item descriptions - we have quite a complex requirement for these but saying that their support team did manage to get quite a bit more than is in the apps interface implemented behind the scenes.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Hi I have installed Parex Bridge as an alternative to Onesaas for a client and it has been a clean switch with no hitches. I then recommended them for a second client who didn't have a bridge from Shopify, but as their's is a more complex set up (with multiple payment methods, dropship, multiple currencies and conversion discrepancies) there have been a few more fixes to make which have always been tackled quickly and with helpful, informative responses which have ensured an efficient service. Many thanks!! Update Nov 22 Given some complex set ups by the client, the service team at Parex have helped me through every step. They are super quick to find any issue and support me to make changes to suit the needs of our client. Excellent service

Using app

Over 1 year

Total reviews

4

Average rating

4.3