All reviews

Rating Breakdown

  • 5
    98% (260 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2021

Bridge app feeds very easily to Xero, and the combination has transformed our accounting workload for the better. We recently had an unexplained tiny glitch, and I wasn't sure where it was happening between the platform, Bridge or Xero. The support team at Parex Bridge identified the source (a change in a payment gateway) and had the feed sorted in no time. I highly recommend Xero Bridge and their team.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 16, 2021

We love the app, are using it in our UK and US based store. Support has been super helpful in making adjustment for our requirements and has saved me hours of work! Thank you team Parex

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

April 14, 2021

GARBAGE. Can not even get though the Q&A stage properly after 20 attempts to sync with Xero. Uninstal

Using app

3 months

Total reviews

2

Average rating

2.5

Developer Reply

Hello, Apologies for the inconvenience that you faced. The problem that you faced might probably be either a data issue or a browser/browser version issue. The app works smoothly for over 5000 users and hence it might be just a small hurdle somewhere. Our team member has reached out to you for a discussion for resolution of this. Please allow us to assist you with this resolution and we are confident that we can make it working for you like all the other stores Thanks, Parex Team

5 / 5 Share

April 12, 2021

This app has worked out very well for us. We do some strange editing things to orders through our site, but Bridge for Xero has done its job throughout. There were a few errors during a recent update, but the support was excellent and solved any issues we had.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

The developers are helpful with any issues. I have this set up for both Amazon and Shopify and is all working fine

Using app

13 days

Total reviews

7

Average rating

3.7

5 / 5 Share

March 24, 2021

I am new to Xero and Shopify and Xero Bridge has been exactly what I need. Easy to set up and I have been in touch with Abhi quite a few times with questions and have always had fast responses and my problems have been solved. Xero Bridge has allowed my orders and inventory to sync nicely between the two systems.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2021

We installed this app after evaluating 3 or 4 apps because it seemed to have the most user friendly features. Initially, we had some issues with syncing and some functionality concerns, but a lead person from the Parex Bridge team got right onto it, and after a few zoom calls, our issues were solved and tweaked as to exactly how we wanted them to be. We are really happy with the outcome as being able to autosync now frees up some our key resources who can focus on other needs within our business. Thank you Kumar!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Great app and very helpful support that will do anything possible to get specific situations working.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 1, 2021

I used this app to help me automatically reconcile my Shopify transactions into Xero, the only issue so far is bundles which don't deduct from inventory correctly however there is a manual workaround which isn't too difficult. If that was fixed, this would have 5 stars. Support received has been excellent!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 18, 2021

We're having tremendous problems with another Xero integration, Parex Bridge has solved all these problems and support has been wonderful to deal with. So glad we switched

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 17, 2021

Getting started with this app was straight forward and easy to use. However, I am relatively new to Xero so was not confident in everything I was doing. The Team at Parex Bridge and particularly Kumar were fantastic. They provided excellent service, correcting any issues and working very collaboratively to make the app work for my particular set up. This even included new feature development! Highly recommended. Thanks very much Kumar and team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

We chose this app after reviewing several similar apps with similar prices and feature sets. What really sets Parex apart is the quality of the customer service. Responses are very fast, thorough, ACTUALLY helpful and a good length; no one-word answers here, these guys rock. Edit: a year down the track and we are just as happy. We wanted to be able to auto-send Xero invoices only to select customers (i.e. Wholesale, on Net30 terms), and not to others (i.e. retail customers). Parex helped identify the characteristics of the former and set up filters to do exactly what we asked meaning we could dump Zapier. A++++

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 17, 2021

Incredible app. No bugs. Saved me hundreds of hours! Great service too, highly recommended :) You won't regret it

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Finally, an app that lets you focus on running your business! Orders sync effortlessly and the customer service is out of this world! Kumar is so helpful and goes the extra mile! This is it!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

We are using this app over multiple stores and it saves me hours of manual work every month. We have a GBP and EUR store and on the EUR store we have a GBP pay-out but this app handles it fine. Kumar and the team are great and always get back to me even when I have some random demands that are very particular to my business. I would certainly recommend it to anyone how has lots of transactions to sync with Xero.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

Fantastic App, easy to use and the customer service is EXCELLENT! Really responsive, timely and helpful. Can't recommend highly enough

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2020

The only Xero integration you need for Shopify—don't waste your time on the others. We use Shop Pay and PayPal, and the Xero Bridge app by the team at Parex flawlessly syncs all transactions and fees ready for easy reconciliation. The team have been incredibly helpful with back-syncing previous orders and then ensuring we are set up for the future. I couldn't recommend using Shopify & Xero with this app more—spend less time on bookeeping and more time on the business!

Store

Fjord

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 20, 2020

App works really well and links to Xero without any issues. Set up is quick and easy. I contacted support with a couple of questions and requests and they responded really quickly. Would definitely recommend.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

It does everything it says it does well. We've had it running for 6 weeks without any problems. I'm a happy customer.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

If you need to sync transactions between Shopify and Xero and more, if you are tired of complicated settings, if you want the ultimate support and a good fair price, Xero Bridge should be your choice... Sincerely, Michel

Using app

Almost 3 years

Total reviews

1

Average rating

5.0