All reviews

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

June 24, 2021

Fantastic App! Does exactly what we need it to do and the customer service was amazing when needed. Highly recommend :)

Using app

1 day

Total reviews

29

Average rating

5.0

5 / 5 Share

June 24, 2021

The app is great which links all our sales to Xero! The best thing is having Kumar helping us all the way along!! GREATEST customer support ever we have! Kumar has been so helpful and patient to cater our needs. We really appreciate his help, thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

Fantastic app and staff, this has made a long job into a pretty easy task due to these guys. After sales service is great, well worth the money

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2021

We have been using Xero Bridge for about a year and couldn't be happier, great app and even better support by the Parex team.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2021

Excellent customer service, app is totally helpful syncs smoothly, we can have an automated bookkeeping

Store

Aruke

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

Works perfectly and according to our requirements. The support team is very helpful and promptly accommodated our specific requirements in regards to multi-currency import. Would definitely recommend the app.

Store

Adanola

Using app

8 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 26, 2021

I used this app for quite a while. It works as exactly as I want and saves a lot of time. Their support response is incredibly fast! Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2021

I found setting up this App quite straight forward. It has worked smoothly. Whenever I have had questions the team have been very responsive and very helpful to assist. I use the App on 2 Shopify stores although you need a subscription for each store. I definitely recommend this App. Thank you.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 6, 2021

We moved to Xero so we could link our Shopify store and Shopify POS to our accounts. This App is brilliant it links all our sales and does exactly what we need. The best thing has been the customer support. They have been so helpful and patient as we made the adjustments to suit our needs. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Bridge app feeds very easily to Xero, and the combination has transformed our accounting workload for the better. We recently had an unexplained tiny glitch, and I wasn't sure where it was happening between the platform, Bridge or Xero. The support team at Parex Bridge identified the source (a change in a payment gateway) and had the feed sorted in no time. I highly recommend Xero Bridge and their team.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 16, 2021

We love the app, are using it in our UK and US based store. Support has been super helpful in making adjustment for our requirements and has saved me hours of work! Thank you team Parex

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

April 14, 2021

GARBAGE. Can not even get though the Q&A stage properly after 20 attempts to sync with Xero. Uninstal

Using app

3 months

Total reviews

2

Average rating

2.5

Developer Reply

Hello, Apologies for the inconvenience that you faced. The problem that you faced might probably be either a data issue or a browser/browser version issue. The app works smoothly for over 5000 users and hence it might be just a small hurdle somewhere. Our team member has reached out to you for a discussion for resolution of this. Please allow us to assist you with this resolution and we are confident that we can make it working for you like all the other stores Thanks, Parex Team

5 / 5 Share

April 12, 2021

This app has worked out very well for us. We do some strange editing things to orders through our site, but Bridge for Xero has done its job throughout. There were a few errors during a recent update, but the support was excellent and solved any issues we had.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

The developers are helpful with any issues. I have this set up for both Amazon and Shopify and is all working fine

Using app

13 days

Total reviews

7

Average rating

3.7

5 / 5 Share

March 24, 2021

I am new to Xero and Shopify and Xero Bridge has been exactly what I need. Easy to set up and I have been in touch with Abhi quite a few times with questions and have always had fast responses and my problems have been solved. Xero Bridge has allowed my orders and inventory to sync nicely between the two systems.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2021

We installed this app after evaluating 3 or 4 apps because it seemed to have the most user friendly features. Initially, we had some issues with syncing and some functionality concerns, but a lead person from the Parex Bridge team got right onto it, and after a few zoom calls, our issues were solved and tweaked as to exactly how we wanted them to be. We are really happy with the outcome as being able to autosync now frees up some our key resources who can focus on other needs within our business. Thank you Kumar!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Great app and very helpful support that will do anything possible to get specific situations working.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 1, 2021

I used this app to help me automatically reconcile my Shopify transactions into Xero, the only issue so far is bundles which don't deduct from inventory correctly however there is a manual workaround which isn't too difficult. If that was fixed, this would have 5 stars. Support received has been excellent!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 18, 2021

We're having tremendous problems with another Xero integration, Parex Bridge has solved all these problems and support has been wonderful to deal with. So glad we switched

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 17, 2021

Getting started with this app was straight forward and easy to use. However, I am relatively new to Xero so was not confident in everything I was doing. The Team at Parex Bridge and particularly Kumar were fantastic. They provided excellent service, correcting any issues and working very collaboratively to make the app work for my particular set up. This even included new feature development! Highly recommended. Thanks very much Kumar and team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0