All reviews

Rating Breakdown

  • 5
    97% (268 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (272)
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5 / 5 Share

Sept. 8, 2022

Saves so much time! works as expected with great customer service. Takes some time to set up, but definitely worth it in the long run.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

App is reliably translating data across, and developers have been incredibly helpful with advanced setup options.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

I have been extremely impressed by the support provided by Parex Bridge - they have responded to my queries and requests very promptly, even introducing a new feature within a matter of days at my request! Would highly recommend.

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 26, 2022

I have been having issues between Ebay and Shopify and then in turn XERO. The issue is on the Ebay side and the way it deals with GST. After not being able to resolve the issue with Ebay I reached out to the Parex team who were only to happy to come up with a solution and then implement it in less than 24 hours. Top Service!!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

I was using another syncing app to connect Shopify to Xero which was inefficient. What a relief to have found Parex! Great easy app to use, does everything it says it will do and the customer service is outstanding.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2022

AMAZING!! Parex app is soo helpful in syncing all our Shopify/Amazon/eBay orders into Xero. The customer service is EXEMPLARY. Without a doubt the best tech support I've ever dealt with. The team is always super responsive and never fail to provide the right answer. Thanks Parex!

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 11, 2022

Excellent app. Easy to use. Customer service is quick and efficient. My setup was complex but they sorted it out without issue. I have come back to them a few times when I have changed my processes and they have updated it without concern.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2022

this app works perfectly and I loved the sync button, where you can sync manually. Mahek and Abhi (the technical support) is being 10000% helpful and solve the problems. thank you so much

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Mahek from the support team was very helpful and was able to implement most of the info transfers I needed, very positively surprised

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2022

Very happy with this app. Help me to sort out all the payments from Shopify, Afterpay and Paypal. Thanks Abhi for prompt communication with all my enquires. Will recommend to others!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2022

Sync order to Xero accurately and support is helpful. Fair pricing. Resolve our issue with some order sync promptly.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2022

There's no doubt this is an excellent app ( you can see the scores ) but for me the sign of a great product is the service when there's an issue. We just had stellar service from Parex during our first financial quarter of installation sorting out an EU VAT / OSS issue - Communications started from a chat app which in the wrong hands can be a dreadful experience, but here I spoke to the same person all the way through our issue .. It's now resolved with absolutely minor intervention from us which leads me to believe the support team know every single inch of both Shopify's API, their App's ( excellent ) capabilities and Xero .. There are other options for linking Xero to Shopify - please fully test this one first - It seems to do absolutely everything you need - Plus you will end up speaking to a caring, respectful and immensely knowledgeable team if you have any issues.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2022

excellent apps, great support and service. The team have helped me overcome issues within Xero promptly, highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

May 24, 2022

Really pleased with this app. Was using an alternative that was free but as the business grew this wasn't possible. For just $10 a month the information is automatically uploaded into Xero; really easy!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2022

This is an excellent app with fast, friendly support. We recently moved our back-office system over to Xero and were looking for a way to import orders automatically from our 3 Shopify stores. This app does that as well as importing the associated customer payments and Shopify payouts. We had a couple of small queries during setup, although it has to be said that setup is very simple and these queries were due to our own particular operational requirements rather than any issue with the app. Parex Support were very quick and efficient in addressing these for us. All in all a great app that continues to work very well since we installed it.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2022

Do not hesitate - hands down the best customer service I have received from any Shopify App developer. Fast and Efficient turn around, and willing to make small changes. Simple and Easy interface that does everything you need it to. Highly Reccomended

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2022

It was tricky finding an app that would sync both invoices and stock levels between Xero and Shopify whilst still being affordable but Xero Bridge pulls it off. I had a bit of issue with setting up the product sync but their support helped me out and got everything sorted out. Every time I have had a question or query or needed any help with set up, the support team have been incredibly helpful and gotten things sorted for me in no time. I definitely recommend.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2022

Takes a little time to get it all set up, especially if you are using the inventory module as well, but it saves you so much time & the support from their team is faultless! Highly recommended!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2022

I've been using Parex Bridge for a year. It works really well and the guys are always so helpful and attentive for any specific changes needed. I actually left for a couple of days to use another app, but quickly came back. For $10 a month it's great value and I'd highly recommend it. The support is great and they are willing to work with you to solve any problem.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

We've been using this app for two years now, and it does exactly what we need without fancy bells and whistles, which is to sync our Shopify invoices to Xero so that we can track our sales tax, merchant fees and income streams. We've needed a few custom tweaks along the way, and the communication with the Xero Bridge team has always been fast and excellent. We now have this app installed across three Shopify sites. Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0