Yanet Returns & Exchanges
Automate returns & exchanges, manage refund and return labels
Rating
4.9
feedback
289
chart
#35
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
27%
-
Less than a day
30%
-
Less than a month
20%
-
Less than a year
20%
-
More than a year
1%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and helpful features for managing returns and exchanges. Many users specifically mention the quick and responsive support they received from team members like Alex, Tracy, and Anita. The app is commended for being user-friendly, offering great functionality, and providing a smooth experience for both merchants and customers. However, there are a few reviews that mention the app being complex to set up, requiring technical knowledge for customization, and some layout and styling issues that needed manual corrections. Overall, the app seems to be highly recommended for its features and customer service.
Highlights
Review RSS Feed
All reviews
Jan. 22, 2026
The app is excellent, as it helps both new and well established businesses manage their returns and replacements efficiently. The support team is very helpful special thanks to Alex for their kind and attentive service.
Jan. 21, 2026
A great app to manage returns easily. Alex helped me setting up this. Happy to have this app.
Jan. 15, 2026
The customer service (Alex) responded very quickly to my issue. He was very helpful and helped me out very fast with my query.
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