Yanet: Returns and Exchanges
Quick and simple way to manage returns, exchanges and refunds
Rating
4.9
feedback
48
chart
#1,130
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
17%
-
Less than a month
42%
-
Less than a year
31%
-
More than a year
0%
Reviews Summary
The reviews for the Yanet: Returns and Exchanges app are overwhelmingly positive, with users praising the excellent customer support, ease of use, and helpful features. Many users highlighted the app's ability to streamline the return and exchange process, customize email templates, and provide a user-friendly customer portal. The support team, especially individuals like Alex and Tracy, received high praise for their responsiveness and assistance in setting up the app. Users also appreciated the free advanced features and the flexibility of the app in managing returns and exchanges. However, a few users mentioned minor areas for improvement such as enhancing email notification setup and adding more return and refund method options like store credit and flat rate return fees.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 25, 2024
Great help by alex, this app is actually a lifesaver! And lastly it is pretty important to have such apps that actually helps its users!
Oct. 25, 2024
This app is excellent for what it offers. A few things that could be improved include The email notification, as it is a bit hard to set up. More Return and Refund Method options, like store credit, flat rate return fees, etc. While there is room for improvement, it has all the basics to manage returns and exchanges for your shop. Great app!
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