Yanet: Returns and Exchanges
Quick and simple way to manage returns, exchanges and refunds
Rating
4.9
feedback
98
chart
#46
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
20%
-
Less than a month
31%
-
Less than a year
29%
-
More than a year
2%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the ease of setup, exceptional customer service, and the app's effectiveness in managing returns and exchanges. Many users specifically mentioned Alex and Tracy for their outstanding support and quick responses to queries. The app is described as user-friendly, efficient, and a game-changer for online stores. Some users highlighted the free features and the ability to customize the return process to fit their specific needs. However, there were a few mentions of minor issues such as difficulties in setting up email notifications and the need for more return method options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 3, 2025
Yanet: Returns and Exchange simplifies the return process for Shopify stores with automation and an easy-to-use interface. It saves time, keeps things organized, and improves customer satisfaction, it’s a great tool for hassle-free returns management. their support is also great, Alex helps us lot it in setup
Jan. 31, 2025
Yanet: Returns & Exchanges is a must-have Shopify app for stores looking to streamline their return and exchange process. The app provides a user-friendly portal for customers to request returns, track statuses, and choose exchange options effortlessly. It integrates well with Shopify, automates return approvals. What stands out is its seamless workflow, customizable policies, and automated notifications, reducing manual work for store owners. The support team is responsive and helpful, making the setup process smooth. Overall, it's an excellent tool for improving customer satisfaction and return management.
Jan. 29, 2025
The app Yanet: Returns and Exchanges are perfect for our apparel website. It allows seamless integration with orders and customers purchases. The installation was very easy and smooth. On top of that the customer service is very fast and top of the class. I interacted with Alex and he was very helpful and resolved my queries quickly. And above all this app is FREE!!
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