Yanet: Returns and Exchanges for Shopify

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

Developer

Rating

4.9

feedback

69

Reviews

chart

#1,131

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    20%
  • Less than a month
    30%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The Yanet: Returns and Exchanges app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ease of use, quick setup, and intuitive interface, making handling returns and exchanges a smooth process. The exceptional customer service provided by the support team is highlighted as a standout feature, with users commending the team for being prompt, friendly, and highly efficient in addressing any queries or issues. The app is lauded for simplifying what used to be a complicated process, saving time and effort for store owners. Some users also appreciate the customization options available, such as being able to customize the return policy and portal to suit their business needs. While the majority of reviews are positive, a few users mentioned minor areas for improvement, such as the need for complete translations for customers in specific regions and additional return method options like store credit or flat rate return fees.

Highlights

Ease of use and intuitive interface
Exceptional customer service
Customization options
Areas for improvement such as translations and additional return method options

Rating Breakdown

  • 5
    90% (62 ratings)
  • 4
    10% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

Great support. App easy to use.

Store

Tuju

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Alex is very great and helpful. He is very cooperative. He resolved my issue in a couple of minutes. Thank you Alex

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 19, 2024

The customer service was very patient and quickly helped me resolve the issue.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 18, 2024

Mega TOPPP LA APP QUE NECESITA LA GENTE PARA LAS DEVOLUCIONES

Using app

15 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Great app and great features, keep developing, thanks!

Store

THALISE

Using app

About 1 month

Total reviews

4

Average rating

5.0

All reviews

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