Yanet Returns & Exchanges
Automate returns & exchanges, manage refund and return labels
Rating
4.9
feedback
295
chart
#47
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
28%
-
Less than a day
29%
-
Less than a month
21%
-
Less than a year
20%
-
More than a year
1%
Reviews Summary
The reviews for the Yanet Returns and Exchanges Shopify App are overwhelmingly positive, with users praising the app's ease of use, helpful customer support, and efficient functionality. Many users highlighted the quick response times and professionalism of the support team, especially mentioning Alex and Tracy for their exceptional assistance. The app is commended for simplifying the returns and exchanges process, making it user-friendly for both new and established businesses. Users appreciate the free plan option and the ability to customize the app to suit their needs. However, a few users mentioned issues with customization requiring technical knowledge and some challenges with specific features.
Highlights
Review RSS Feed
All reviews
March 5, 2026
Yanet Returns & Exchanges has been a reliable solution for managing customer returns and exchanges. The feature set is robust, the setup is straightforward, and it significantly improves the customer experience while keeping the back office organized. Support has been excellent—Liam has been particularly responsive and solution-oriented. Highly recommended.
Feb. 26, 2026
I needed help with removing the "powdered by" on my return page and it was such a seamless process. It was done efficiently and effectively.
Feb. 18, 2026
The application is very good and easy to use. The support team is responsive, helpful, and professional. Overall, a great experience.
Feb. 16, 2026
Todo perfecto, una pequena duda en la configuración quedó resuelta al momento. Gracias! (atendido por Liam)
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