Yanet Returns & Exchanges for Shopify

Yanet Returns & Exchanges

Automate returns & exchanges, manage refund and return labels

Developer
View on App Store

Rating

4.9

feedback

291

Reviews

chart

#48

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    30%
  • Less than a month
    20%
  • Less than a year
    20%
  • More than a year
    1%

Reviews Summary

The Yanet Returns and Exchanges app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team, especially by individuals like Alex and Tracy. Users appreciate the ease of managing returns and exchanges with the app, as well as the quick response times and helpful assistance they receive. The app is praised for its user-friendly interface, efficient setup process, and the ability to customize features. However, there are a few reviews that mention the app being cumbersome to set up for those without technical experience, requiring manual corrections for layout and styling issues. Some users also noted that certain key features can only be activated by contacting customer support, which may be seen as a drawback for some users.

Highlights

Exceptional customer service provided by support team members like Alex and Tracy
Ease of managing returns and exchanges with the app
User-friendly interface and efficient setup process
Customization options available but may require technical knowledge
Some key features can only be activated through customer support

Rating Breakdown

  • 5
    93% (270 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 96% (278)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2026

Sehr zufrieden! Kostenloser Plan verfügbar, perfekt für starter

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

I needed help with removing the "powdered by" on my return page and it was such a seamless process. It was done efficiently and effectively.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

The application is very good and easy to use. The support team is responsive, helpful, and professional. Overall, a great experience.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Alex the men is helping me a lot with a adding a specific function to the app, really helpful!

Using app

1 day

Total reviews

4

Average rating

5.0

All reviews

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