Yanet Returns & Exchanges for Shopify

Yanet Returns & Exchanges

Automate returns & exchanges, manage refund and return labels

Developer
View on App Store

Rating

4.9

feedback

292

Reviews

chart

#43

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    28%
  • Less than a day
    28%
  • Less than a month
    21%
  • Less than a year
    19%
  • More than a year
    1%

Reviews Summary

The Yanet Returns and Exchanges app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team, especially by individuals like Alex and Tracy. Users appreciate the ease of managing returns and exchanges with the app, as well as the quick response times and helpful assistance they receive. The app is praised for its user-friendly interface, efficient setup process, and the ability to customize features. However, there are a few reviews that mention the app being cumbersome to set up for those without technical experience, requiring manual corrections for layout and styling issues. Some users also noted that certain key features can only be activated by contacting customer support, which may be seen as a drawback for some users.

Highlights

Exceptional customer service provided by support team members like Alex and Tracy
Ease of managing returns and exchanges with the app
User-friendly interface and efficient setup process
Customization options available but may require technical knowledge
Some key features can only be activated through customer support

Rating Breakdown

  • 5
    92% (269 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 95% (275)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Alex the men is helping me a lot with a adding a specific function to the app, really helpful!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The app is excellent, as it helps both new and well established businesses manage their returns and replacements efficiently. The support team is very helpful special thanks to Alex for their kind and attentive service.

Store

Buybot

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

A great app to manage returns easily. Alex helped me setting up this. Happy to have this app.

Using app

19 days

Total reviews

7

Average rating

4.9

4 / 5 Share

Jan. 21, 2026

Alex is really supportive, very kind, and responds super fast.

Using app

About 1 month

Total reviews

1

Average rating

4.0

All reviews

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