All reviews

Rating Breakdown

  • 5
    92% (249 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 94% (253)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 17, 2025

quick customer service, nice app working smoothly

Store

Tasoni

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Great product and Tracy is a great help

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

This app has made managing returns and exchanges much easier! The setup is smooth, and the process is well-organized for both store owners and customers. I love the ability to customize return and exchange policies for different products, giving me full control. Also, the support team has been amazing! Alex was very quick to respond to my queries and helped resolve any issues right away. Highly recommend this app for a seamless return and exchange process!

Store

Putra

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Using the app for last 10 months for my clothing brand HauteQue and happy with all the functionality. Now few great features added as well. Thanks Alex for providing me the features and that too in a prompt time span. Recommending the app for all Shopify users.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

An amazing app with super useful and well-designed features! Everything is smooth, intuitive, and works perfectly. A huge thank you to Alex, who guided me through the entire installation process with professionalism and care. Always available for any questions, quick to respond, and incredibly efficient! Exceptional customer support that truly makes a difference. Fast, reliable, and top-notch service. I highly recommend it!

Store

MYMOODz

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 4, 2025

Featureful and easy to use. Customer support is great. Alex from the team was helpful is resolving queries

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Yanet: Returns and Exchange simplifies the return process for Shopify stores with automation and an easy-to-use interface. It saves time, keeps things organized, and improves customer satisfaction, it’s a great tool for hassle-free returns management. their support is also great, Alex helps us lot it in setup

Store

Enjee

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

June 2, 2025

As a free app, it is unbelievably useful and helpful.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

The app Yanet: Returns and Exchanges are perfect for our apparel website. It allows seamless integration with orders and customers purchases. The installation was very easy and smooth. On top of that the customer service is very fast and top of the class. I interacted with Alex and he was very helpful and resolved my queries quickly. And above all this app is FREE!!

Using app

About 2 hours

Total reviews

14

Average rating

4.8

5 / 5 Share

Jan. 27, 2025

Very easy to use app with great functionality. Alex was able to help me in setting up the app and the response from him was accurate and helpful. A must use app for anyone

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Alex me ha ayudado en todo momento a configurar y desbloqueara todo, ha sido excelente y todo en español, se lo agradezco!

Using app

25 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Great app nice support team.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

I recently had the pleasure of interacting with Alex from the Yanet Return Portal support team, and I couldn't be more impressed. Alex was incredibly helpful, patient, and knowledgeable. He guided me through the return process setup with ease, making it completely hassle-free. His professionalism and friendly demeanor made the entire experience pleasant. Thank you, Alex, for your outstanding support!

Store

ezkart

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

I have yet to fully test out the app as I haven't launched my store yet, but so far the customer support has been incredible. Alex has helped me with all of my questions and concerns. Plus, he was extremely fast! Thank you so much, Alex!

Store

MPORTED

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Alex was very helpful and quick to respond. My need was meet within a couple of minutes, can't really ask for a quicker response/solution time tha that!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

the app its great and easy!. The support its fast and reliable, thanks Alex for your help!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Alex has been really helpful

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Excellent Customer Support

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!

Using app

3 months

Total reviews

6

Average rating

5.0