All reviews

Rating Breakdown

  • 5
    92% (249 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 94% (253)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2025

Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 4, 2025

Featureful and easy to use. Customer support is great. Alex from the team was helpful is resolving queries

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Yanet: Returns and Exchange simplifies the return process for Shopify stores with automation and an easy-to-use interface. It saves time, keeps things organized, and improves customer satisfaction, it’s a great tool for hassle-free returns management. their support is also great, Alex helps us lot it in setup

Store

Enjee

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

June 2, 2025

As a free app, it is unbelievably useful and helpful.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

The app Yanet: Returns and Exchanges are perfect for our apparel website. It allows seamless integration with orders and customers purchases. The installation was very easy and smooth. On top of that the customer service is very fast and top of the class. I interacted with Alex and he was very helpful and resolved my queries quickly. And above all this app is FREE!!

Using app

About 2 hours

Total reviews

14

Average rating

4.8

5 / 5 Share

Jan. 27, 2025

Very easy to use app with great functionality. Alex was able to help me in setting up the app and the response from him was accurate and helpful. A must use app for anyone

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Alex me ha ayudado en todo momento a configurar y desbloqueara todo, ha sido excelente y todo en español, se lo agradezco!

Using app

25 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Great app nice support team.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

I recently had the pleasure of interacting with Alex from the Yanet Return Portal support team, and I couldn't be more impressed. Alex was incredibly helpful, patient, and knowledgeable. He guided me through the return process setup with ease, making it completely hassle-free. His professionalism and friendly demeanor made the entire experience pleasant. Thank you, Alex, for your outstanding support!

Store

ezkart

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

I have yet to fully test out the app as I haven't launched my store yet, but so far the customer support has been incredible. Alex has helped me with all of my questions and concerns. Plus, he was extremely fast! Thank you so much, Alex!

Store

MPORTED

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Alex was very helpful and quick to respond. My need was meet within a couple of minutes, can't really ask for a quicker response/solution time tha that!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

the app its great and easy!. The support its fast and reliable, thanks Alex for your help!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Alex has been really helpful

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Excellent Customer Support

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Amazing support, seamless experience, and great app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!

Using app

9 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 8, 2025

Great App made it so easy to set up and customer service is unmatched! Thankyou Alice and Alex for helping me out!!

Store

Karlica

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Great customer service from Alex

Store

EMEKS

Using app

14 minutes

Total reviews

3

Average rating

5.0