All reviews

Rating Breakdown

  • 5
    94% (275 ratings)
  • 4
    3% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 95% (280)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2025

Verry good plugin, works grate and can be customised

Store

Reelken

Using app

About 22 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Using app

About 15 hours

Total reviews

16

Average rating

4.8

5 / 5 Share

Feb. 26, 2025

best app for return & exchange. thank you Alex :)

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

This is an essential app to have for your business. I recommend making an Exchanges and Returns page in your menu of your store using this app. I think you absolutley need to offer returns and exchanges for your customers to make sure your customers feel safe buying from you. It's also important in case they don't want what they got or want a different product in your store. Yanet offers good customization, and allows you to remove branding for free.

Using app

25 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Great and patient customer support, thank you Alex :)

Store

Cupindy

Using app

38 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Super helpful app and staff! Quick to answer too. 100% recommend.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

quick customer service, nice app working smoothly

Store

Tasoni

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Great product and Tracy is a great help

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

This app has made managing returns and exchanges much easier! The setup is smooth, and the process is well-organized for both store owners and customers. I love the ability to customize return and exchange policies for different products, giving me full control. Also, the support team has been amazing! Alex was very quick to respond to my queries and helped resolve any issues right away. Highly recommend this app for a seamless return and exchange process!

Store

Putra

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Using the app for last 10 months for my clothing brand HauteQue and happy with all the functionality. Now few great features added as well. Thanks Alex for providing me the features and that too in a prompt time span. Recommending the app for all Shopify users.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

An amazing app with super useful and well-designed features! Everything is smooth, intuitive, and works perfectly. A huge thank you to Alex, who guided me through the entire installation process with professionalism and care. Always available for any questions, quick to respond, and incredibly efficient! Exceptional customer support that truly makes a difference. Fast, reliable, and top-notch service. I highly recommend it!

Store

MYMOODz

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 4, 2025

Featureful and easy to use. Customer support is great. Alex from the team was helpful is resolving queries

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Yanet: Returns and Exchange simplifies the return process for Shopify stores with automation and an easy-to-use interface. It saves time, keeps things organized, and improves customer satisfaction, it’s a great tool for hassle-free returns management. their support is also great, Alex helps us lot it in setup

Store

Enjee

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 31, 2025

Yanet: Returns & Exchanges is a must-have Shopify app for stores looking to streamline their return and exchange process. The app provides a user-friendly portal for customers to request returns, track statuses, and choose exchange options effortlessly. It integrates well with Shopify, automates return approvals. What stands out is its seamless workflow, customizable policies, and automated notifications, reducing manual work for store owners. The support team is responsive and helpful, making the setup process smooth. Overall, it's an excellent tool for improving customer satisfaction and return management.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

As a free app, it is unbelievably useful and helpful.

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

The app Yanet: Returns and Exchanges are perfect for our apparel website. It allows seamless integration with orders and customers purchases. The installation was very easy and smooth. On top of that the customer service is very fast and top of the class. I interacted with Alex and he was very helpful and resolved my queries quickly. And above all this app is FREE!!

Using app

About 2 hours

Total reviews

14

Average rating

4.8

5 / 5 Share

Jan. 27, 2025

Very easy to use app with great functionality. Alex was able to help me in setting up the app and the response from him was accurate and helpful. A must use app for anyone

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Alex me ha ayudado en todo momento a configurar y desbloqueara todo, ha sido excelente y todo en español, se lo agradezco!

Using app

25 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Great app nice support team.

Using app

About 2 months

Total reviews

4

Average rating

5.0