All reviews

Rating Breakdown

  • 5
    92% (249 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 94% (253)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2025

Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Amazing support, seamless experience, and great app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!

Using app

9 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 8, 2025

Great App made it so easy to set up and customer service is unmatched! Thankyou Alice and Alex for helping me out!!

Store

Karlica

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Great customer service from Alex

Store

EMEKS

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Alex was awesome and really fast to accomodate all our requests. Very recommended

Using app

13 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Bu uygulama gerçekten harika! Değişim ve iade süreçlerimizi inanılmaz derecede kolaylaştırdı. Kullanımı son derece basit ve müşterilerimizden gelen geri dönüşler de oldukça olumlu. Ayrıca, ekibin müşteri hizmetleri mükemmel ötesi! Özellikle Alex'e ayrıca teşekkür etmek istiyorum. İlgisi, sabrı ve hızlı çözüm odaklı yaklaşımıyla her sorumuza yanıt verdi ve süreci daha da sorunsuz hale getirdi. Böyle bir destek almak gerçekten güven verici. Harikasınız, teşekkürler!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Pretty good app to maintain returns and exchanges. Not to mention great support from Alex. Worth it considering the app being free.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

recently started using the Yenet Plugin for Shopify, and I couldn't be happier with the results! The plugin is incredibly user-friendly and has streamlined the process of managing pickups and deliveries for my online store. The ability to set specific dates and times for order delivery and pickup has been a game-changer for my business. The support from Alex was exceptional. He was patient, knowledgeable, and guided me through every step of the setup process. His expertise made the integration seamless, and I was able to get the plugin up and running in no time. I highly recommend both the Yenet Plugin and Alex's assistance to anyone looking to enhance their Shopify store's functionality.

Store

Gopikas

Using app

29 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

app stupenda

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Easy to use app for refunds and credit score, Very supportive customer care time. Definity try in my other shopify sites

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Great support. App easy to use.

Store

Tuju

Using app

9 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Alex is very great and helpful. He is very cooperative. He resolved my issue in a couple of minutes. Thank you Alex

Using app

21 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

This plugin is very useful, and the customer service staff Alex is also very responsible — He always help me resolve issues promptly. I do have one suggestion: it would be even better if more shipping carriers could be added, such as UPS.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 18, 2024

Mega TOPPP LA APP QUE NECESITA LA GENTE PARA LAS DEVOLUCIONES

Using app

15 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Great app and great features, keep developing, thanks!

Store

THALISE

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Yanet has been a game-changer for handling returns and exchanges on my website. ALEX offered excellent guidance and activated all the premium features that perfectly fit my requirements. The app is efficient, reliable, and the best solution I’ve come across. Highly recommended!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

One of the best apps for return/exchange. The customer service is outstanding. They respond quickly and are able to suggest good options for the problem being faced. Thanks again

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Great app

Using app

11 minutes

Total reviews

4

Average rating

5.0