All reviews

Rating Breakdown

  • 5
    94% (275 ratings)
  • 4
    3% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 95% (280)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2025

I recently had the pleasure of interacting with Alex from the Yanet Return Portal support team, and I couldn't be more impressed. Alex was incredibly helpful, patient, and knowledgeable. He guided me through the return process setup with ease, making it completely hassle-free. His professionalism and friendly demeanor made the entire experience pleasant. Thank you, Alex, for your outstanding support!

Store

ezkart

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

I have yet to fully test out the app as I haven't launched my store yet, but so far the customer support has been incredible. Alex has helped me with all of my questions and concerns. Plus, he was extremely fast! Thank you so much, Alex!

Store

MPORTED

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

the app its great and easy!. The support its fast and reliable, thanks Alex for your help!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Alex has been really helpful

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Excellent Customer Support

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Amazing support, seamless experience, and great app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!

Using app

9 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 8, 2025

Great App made it so easy to set up and customer service is unmatched! Thankyou Alice and Alex for helping me out!!

Store

Karlica

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Great customer service from Alex

Store

EMEKS

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Alex was awesome and really fast to accomodate all our requests. Very recommended

Using app

13 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Bu uygulama gerçekten harika! Değişim ve iade süreçlerimizi inanılmaz derecede kolaylaştırdı. Kullanımı son derece basit ve müşterilerimizden gelen geri dönüşler de oldukça olumlu. Ayrıca, ekibin müşteri hizmetleri mükemmel ötesi! Özellikle Alex'e ayrıca teşekkür etmek istiyorum. İlgisi, sabrı ve hızlı çözüm odaklı yaklaşımıyla her sorumuza yanıt verdi ve süreci daha da sorunsuz hale getirdi. Böyle bir destek almak gerçekten güven verici. Harikasınız, teşekkürler!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Pretty good app to maintain returns and exchanges. Not to mention great support from Alex. Worth it considering the app being free.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

recently started using the Yenet Plugin for Shopify, and I couldn't be happier with the results! The plugin is incredibly user-friendly and has streamlined the process of managing pickups and deliveries for my online store. The ability to set specific dates and times for order delivery and pickup has been a game-changer for my business. The support from Alex was exceptional. He was patient, knowledgeable, and guided me through every step of the setup process. His expertise made the integration seamless, and I was able to get the plugin up and running in no time. I highly recommend both the Yenet Plugin and Alex's assistance to anyone looking to enhance their Shopify store's functionality.

Store

Gopikas

Using app

29 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

app stupenda

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Easy to use app for refunds and credit score, Very supportive customer care time. Definity try in my other shopify sites

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Great support. App easy to use.

Store

Tuju

Using app

9 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Alex is very great and helpful. He is very cooperative. He resolved my issue in a couple of minutes. Thank you Alex

Using app

21 minutes

Total reviews

2

Average rating

5.0