All reviews

Rating Breakdown

  • 5
    92% (249 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 94% (253)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2024

I was completely impressed with their professionalism and customer service. I have no words to describe this incredible applications. The surprising part is it has all the premium features for free! Thank you so much for serving the community.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2025

We've been using the Yanet Return & Exchange app for a while now, and it’s been a game-changer! The interface is super easy to use, and it helps automate our return and exchange process seamlessly. A big shoutout to Alex from their support team—he was incredibly helpful in setting up a few key features and made the onboarding process smooth. Highly recommended if you're looking to streamline your post-purchase experience!

Store

4Flaunt

Using app

10 months

Total reviews

18

Average rating

5.0

5 / 5 Share

June 10, 2024

Using app

28 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

WOW WOW WOW This is the best app we have installed on our store to date. I was searching for an app to streamline our returns and exchange procedures as this is very time-consuming with customer interaction, we now guide them to use the portal provided by this app and the features and functionality are amazing and can be totally customized to suit your needs. There are options to add images and descriptions for warranty claims and the design and feel is so user friendly for both customer and admin experience. I have to especially thank Tracey from support as she was very patient with my specific requirements and helped guide me through the initial process which is now up and running and will benefit our store a lot. On. As an early bird, this app is currently still free so catch it while you can you won't be disappointed. Xin Cam On

Using app

About 21 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

The app's interface is very intuitive and it allows me to customize the return policy according to my business needs.the customer support team is fantastic and Yanet is always available to help me with any questions or concerns. They were very knowledgeable and responsive, helping me quickly resolve any issues I had. Overall, I highly recommend the Yanet: Return and Exchange app to anyone looking to simplify the returns and exchanges process. This is an excellent app that exceeded my expectations and I give it five stars without hesitation.

Store

Ailsas

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

July 3, 2023

New website wanted to use an exchange refund page, look more professional .. Alice the in chat helped me. The app looks great and I'm really keen to see it when everything goes live shortly... thank you again! Great service and help!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2023

The app is simple and easy-to-use. It can cover all I need for processing a return quickly. The support is fast and helpful. The app seems to being updated with more functions, so I look forward to it.

Store

Wetrip

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

This app is extremely easy to use and makes the process of returns and exchanges simple and straight forward. It has created less emails from customers and saves time with my employees to exchange or refund items. The customer portal integrates perfectly into my template with no problems. Also the customer service is very quick and knowledgeable and always willing to go the extra mile to meet my needs. I have never had an issue using Yanet apps because any issue is always addressed customization quickly and efficiently and always willing to go the extra mile to customize things to make it fit my model perfectly. It is always nice to work with a company that is willing to work with me to meet my exact needs.

Using app

2 days

Total reviews

1

Average rating

5.0