Yanet Returns & Exchanges
Automate returns & exchanges, manage refund and return labels
Rating
4.9
feedback
292
chart
#43
All reviews
Review RSS Feed
Aug. 1, 2025
An Amazing App with Even Better Support! My experience with Yanet: Returns and Exchanges has been too good. For a free app, the amount of value it provides is truly remarkable. It's incredibly helpful and has made managing returns and exchanges so much easier. What really makes this app stand out, though, is the phenomenal customer support, specifically from Tracy. On every occasion I've had a question or a problem, Tracy has been exceptionally responsive and helpful. She provides clear, effective solutions and genuinely understands the issues at hand. This level of dedicated support is rare and makes a huge difference. Thank you, Tracy, for making an already great app an absolutely outstanding experience! Highly recommended.
July 31, 2025
Yanet has streamlined my return and exchange process like no other app. It's intuitive, customizable, and packed with features. Customer support is nice, specifically Alex. Perfect for boosting post-sale efficiency and keeping customers happy.
July 30, 2025
I have been trying to find an app that solves the returns and exchange issue. Unfortunately other apps arent as intuitive as this one. While integration with the shipping providers is limited right now but i am hopeful that they will add more shipping providers as they grow. Additionally, customer support is top notch. Alex from the team is really helpful. 5 starts to him
July 23, 2025
Smooth Returns + Excellent Support! Yanet: Returns and Exchanges has made handling return and exchange requests on my Shopify store so much easier. The interface is clean, and the setup was straightforward — exactly what I needed to simplify my post-sale process. A special shoutout to Alex from the support team! He was incredibly responsive and helpful when I had a few setup questions. He guided me patiently and made sure everything was running perfectly. Truly appreciate the excellent customer service. If you're looking for a reliable, free returns app with solid support, I highly recommend Yanet!
July 20, 2025
I had a query regarding the app and reached out to the support team. I was assisted by Alex, who was extremely professional, patient, and helpful throughout the entire process.
July 17, 2025
Alex from Yanet helped me with the setup and he is really a great guy solved my issue within 10min :) highlyy recommended
July 11, 2025
The app is good, all the features are free and are typically paid for on other apps. Alex guided me to setup things. Thanks
July 7, 2025
Sure, I’d be happy to leave a review. Thank you for your support and excellent service! I’ll submit it right away.
July 1, 2025
I had a query regarding the app and reached out to the support team. I was assisted by Alex, who was extremely professional, patient, and helpful throughout the entire process. Not only did Alex understand my issue quickly, but they also resolved it in a timely and efficient manner. The way Alex handled the situation truly reflects the commitment this app team has towards customer satisfaction. The support was smooth, clear, and reassuring. Thanks to Ales, everything is now working perfectly! Highly recommend this app — both for its functionality and the amazing support behind it.
June 30, 2025
Alex was an amazing help! He was super fast in responding and answered all of my inquiries. I strongly recommend this app for those who want a seamless return/exchange experience for their customers.
June 29, 2025
Yanet has made handling returns and exchanges so much smoother on our Shopify store. The setup was simple, and the interface is super intuitive. Big thanks to Alex for the excellent support – really responsive and helpful!