Yanet Returns & Exchanges
Automate returns & exchanges, manage refund and return labels
Rating
4.9
feedback
270
chart
#41
All reviews
Review RSS Feed
May 28, 2025
I've checked several similar apps, but I was surprised that the app provided almost everything for free. And when I asked the question via chat, the support guy - Alex was super quick in his response and helpful.
May 26, 2025
Alex was incredibly helpful and responsive whenever we needed assistance. His support made a big difference and ensured everything ran smoothly. Great experience!
May 26, 2025
Loved the app. The interface is so simple. Special mention to Alex, his timely response and service is incredible. Highly recommend.
May 26, 2025
Honestly, just what we had been searching for and the support team is quick to respond and provides help, especially Alex
May 19, 2025
Incredible Support & Seamless Experience! Yanet: Returns and Exchanges has been a fantastic addition to our Shopify store. The app is intuitive, efficient, and makes handling returns and exchanges incredibly smooth—exactly what we needed to elevate our customer experience. A special thank you to Alex, who personally guided me through the setup process. His support was prompt, knowledgeable, and genuinely kind. It's rare to find such hands-on, human-centered assistance these days, and Alex made sure everything was perfectly tailored to our needs. Highly recommend this app to any brand looking to streamline their returns process with excellent support behind it. Thank you, Yanet team!
May 13, 2025
I needed such app and Alex helped me to resolve few situation and it's perfectly working now.
May 11, 2025
Loved the app. It made my store look more premium and Alex was of great help while setting up
May 8, 2025
Just added this app to our store, Very easy to install - great little free app to make offering returns a lot easier. definitely recommend!
May 6, 2025
The app setup is easy and the support person alex is amazing, connect immediately and resolve the query we have.
May 6, 2025
The app is useful and easy to navigate. Customer service agent, Alex, was quick and helpful too
May 5, 2025
Using this app made returns & exchange VERY easy. Alex from Yanet Support is also super quick, and give a define answer, with out asking too many questions and not wasting time. amazing so far!
May 4, 2025
Absolutely love the Yanet app! It’s been incredibly helpful and easy to use. Huge thanks to Alex for the amazing support, genuinely went above and beyond to help. Highly recommend!
May 3, 2025
I've only just installed the app but so far it's giving me a very good impression. It's neat, clear, well designed and seems to be integrating seamlessly with my store. I was looking specifically for an app that allows my customers to upload a picture of their package in case it's damaged etc. and Yanet has that and so much more. I had a question within the first five minutes and Tracy at their support immediately helped me solve it, I could tell she knew exactly what to do - by far some of the best customer support I've had. 5/5, I wish all Shopify apps were this well made and easy to use!
May 1, 2025
Very useful app, with actually caring and generous support. Anita has been very supportive and kind. Thank you !