Yotpo: Email Marketing & SMS
Yotpo: Email Marketing & SMS for Shopify
Rating
4.8
feedback
2,787
chart
#11,008
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
11%
-
Less than a month
16%
-
Less than a year
12%
-
More than a year
6%
Reviews Summary
The reviews for the Yotpo Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Customers highlighted the quick and efficient assistance they received from support representatives like Eleen, PL, Melvin, and Rock N. The app itself was also commended for its email and SMS marketing tools, with users finding them effective for their ecommerce needs. However, there were a few negative reviews mentioning issues with billing, app functionality, and lack of transparency in communication.
Highlights
Review RSS Feed
All reviews
Aug. 3, 2025
Yotpo is an impressive company and today Eleen gave fast and helpful support to make changes after upgrading to a new theme. Thanks so much!
Aug. 3, 2025
Amazing customer service, they really helped me understand the app. Great app
Aug. 3, 2025
A really nice email and sms tool for ecommerce and the best part is the customer support, "PL" helped me a lot specifically, thanks!
Aug. 1, 2025
Très satifait des e-mails marketing de Yotpo. Nous avons été assistés par Judelyn qui a été super efficace.
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