Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
8,307
chart
#1,386
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
3%
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Less than a month
5%
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Less than a year
3%
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More than a year
2%
Reviews Summary
The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the support team. Customers repeatedly mention specific representatives like Melvin, PL, Rock, Joann, Marnie, and John D who were patient, knowledgeable, and quick to resolve any issues. The support team's guidance and assistance in setting up and troubleshooting various aspects of the app, such as verification processes and email marketing, were highly appreciated. Users also highlighted the ease of use of the app and its effectiveness in improving their marketing strategies. However, there were a couple of negative reviews mentioning issues with transparency in budget tracking, unresolved technical problems, and limitations in customization options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
I've been using Yotpo for my email marketing for several months, it is very easy to use and the support, including today by John D has always been good!
Dec. 18, 2024
Just installed the app and wanted a little help with the flows setup. I was helped by Marnie who was very nice and helpful. So far so good.
Dec. 17, 2024
Getting support from the Yotpo agent, Jay, was terrific, and the setup was straightforward.
Dec. 16, 2024
The best app to send sms marketing. A really nice support, thanks to Jay for his help, fast and clear answer to my questions.
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