Yotpo: Email Marketing & SMS

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. Positive aspects include excellent customer service with specific mentions of helpful and efficient support representatives such as Melvin, PL, Rock N, and others. Customers appreciate the quick responses and assistance provided by the support team. The app itself is praised for its features like email and SMS marketing tools, as well as its reliability and ease of use. On the other hand, negative reviews highlight issues such as billing problems, difficulties in accessing the app, and challenges with specific functionalities like email editing and flow designs. Some users also expressed frustration with the support team's handling of their queries and issues.