Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,531
chart
#2,857
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
13%
-
Less than a month
18%
-
Less than a year
13%
-
More than a year
7%
Reviews Summary
The reviews for the Yotpo Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers consistently mention specific support representatives who were efficient, helpful, and patient in resolving issues and guiding them through the app's features. The app itself is praised for its email and SMS marketing tools, with users finding them effective for their ecommerce businesses. However, there are a few negative reviews that mention issues with app functionality, billing transparency, and difficulties in navigating certain features.
Highlights
Review RSS Feed
All reviews
Nov. 3, 2025
Cant access anymore... I had a balance $70... And support email direct to a form I cant even login.. Well done!
Aug. 3, 2025
Yotpo is an impressive company and today Eleen gave fast and helpful support to make changes after upgrading to a new theme. Thanks so much!
Aug. 3, 2025
Amazing customer service, they really helped me understand the app. Great app
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