Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
8,244
chart
#1,378
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
3%
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Less than a month
4%
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Less than a year
3%
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More than a year
1%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with many users praising the exceptional customer service provided by the support team. Names like Joann, John D, Marnie, Jay, and Rock N stand out as being particularly helpful and patient in assisting users with various issues. Customers appreciate the quick responses, ease of setup, and the effectiveness of the app in managing SMS marketing campaigns. However, there are a few negative reviews mentioning difficulties in setting up the SMS subscription and encountering issues with the app's functionality. Some users also expressed dissatisfaction with the level of training of the support staff in certain cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
I was going to verify my account for the sms at 2am and I ran into Marnie she was very helpful and so patient with me she also walked me through things that I didn't understand and I appreciate everything she has done for me.
Nov. 19, 2024
I worked with Melvin to set up an sms campaign that required some trouble-shooting. I was able to get everything launched and Melvin provided excellent, helpful, and thorough customer service. Great work Melvin!
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