Yotpo: Email Marketing & SMS
Yotpo: Email Marketing & SMS for Shopify
Rating
4.8
feedback
2,787
chart
#11,008
All reviews
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April 22, 2025
I created an email template, and it completely vanished—just disappeared. Thankfully, I had sent a test email to myself from the campaign, so support was able to help recreate it. After we finished the email campaign, we wanted to follow up with subscribers who didn’t open the first email. Unfortunately, the platform doesn’t offer this feature, which is a pretty standard option in most email marketing tools. I requested a refund of $7.50 since we couldn’t use that key functionality, but they did not honor the request.
Nov. 12, 2024
Impostazioni limitate, non ha un ottima personalizzazione del design email nella versione "mobile", non si può inserire nessun comando in modo orizzontale, ma risulterà verticale in una sola e orribile colonna, l'email non si adatterà ad ogni mobile differente. Abbiamo creato un design pdf con link, ecc.. per avere la funzionana citata sopra. Non ha funzionato anche questo, non viene accettato il formato pdf. Abbiamo disinstallato l'app
Thank you for your feedback. We understand your concerns about the email design customisation for mobile versions of emails, and we’re sorry for any frustration this has caused. Your input provides insight for areas of improvement, and we’re actively working to enhance our features as we’re constantly exploring ways to better meet our users` needs. We appreciate you sharing your experience and are committed to making our platform more flexible and user-friendly. Please don’t hesitate to reach out if you’d like to discuss further or explore potential solutions with our team
March 12, 2024
Quite disappointing, to be honest. It feels cumbersome to create compared to Shopify's own email marketing feature. Everything has to be done manually while you'd expect it to be a bit more intuitive and pull content from the website. Who has time to keep designing these campaigns again and again? Trying to edit and setup a template is a bit of a pain and I had to try several times for it to work.